Comparison

iA Mobile vs Manulife Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

iA Mobile

Manage your group insurance benefits and monitor your retirement savings and investments. Submit claims, track reimbursements, check drug coverage, and view investment performance. Access your financial information anytime, anywhere.

Highlights
  • Submit insurance claims securely
  • Track claims and reimbursements
  • Check prescription drug coverage
  • Monitor retirement savings and investments
  • View investment performance
  • Make voluntary contributions
  • Use smartphone as insurance card
Features
Read full description

iA Mobile makes it easy for you focus on your goals by always having your information at your fingertips! Take advantage of your group insurance benefits and monitor your retirement savings and investments at iA Financial Group. With iA Mobile, you can: GROUP INSURANCE - Submit your claims securely - Send photos of your receipts, if required - Track your claims - Use your health spending account to reimburse the unpaid portion of a claim - Check the eligibility of healthcare providers - Check your prescription drug coverage - Estimate the amount you will be reimbursed for your prescription drugs - Find pharmacies that offer the prescription drug you are looking for and compare prices* - Use your smartphone as a group insurance card - Obtain proof of travel insurance** - Produce the list of expenses for your income tax return The functionalities in iA Mobile vary based on the plan chosen by your employer. ** WebRx users outside Quebec can view the price of the medication they are searching for in each pharmacy found. In Quebec, WebRx does not provide prices per pharmacy; instead it provides an average provincial price for each drug being searched. ** Obtain proof of travel insurance if your group insurance plan covers emergency medical care received outside of Canada GROUP SAVINGS AND RETIREMENT - See how much you have saved to date - Track your progress toward your retirement goal - See the return on your investments - Make voluntary contributions to your group RRSP, group TFSA or VRSP - See your transaction history - Make sure that your investment asset mix still matches your investor profile - Designate or change your beneficiaries INDIVIDUAL SAVINGS AND RETIREMENT - View your investment balance - See your personal rates of return for each contract - Consult your electronic documents You must be registered for My Client Space to take full advantage of iA Mobile. To learn more about iA Mobile, go to ia.ca/iamobile.

About

Manulife Mobile

Manage your group benefits and retirement plans on the go with this intuitive app. Submit claims, view balances, access your benefits card, and track savings and contributions. Secure login with Touch ID and Face ID ensures your data is confidential.

Highlights
  • Submit claims
  • View benefit balances
  • Access digital benefits card
  • Track savings and contributions
  • Review plan details
  • Find healthcare providers
  • Secure login with biometrics
Features
Read full description

Manulife Mobile is the only app you need to manage your Group Benefits and Group Retirement plans with Manulife. The fresh, intuitive design gives you access to your Manulife benefits and retirement plans quickly and easily while on the go. For even easier access you can use Apple Touch ID® and Face ID®. As a Group Benefits plan member, you can: • submit your claims • review recent claims and payment information • see your benefit balances • access your benefits card and load it to your Apple wallet • find health care providers in your area with directions on how to get there • search for a drug and find the lowest cost alternative As a Group Retirement and VIP Room plan member, you can: • check your savings totals and plan details • review your recent activity • view all contributions made to your plan • see your rates of return Rest assured your personal data is always kept confidential and encrypted. You’ll need valid sign in information to use the app. Register directly from the app or at https://manulife.ca. Forgot your password? No problem. Quickly reset it and you're on your way. You can find more information at https://manulife.ca/mobile. Please note: Some employer plan designs may limit the features available to employees. The Manufacturers Life Insurance Company (Manulife)

Screenshots

iA Mobile4 screens
Manulife Mobile3 screens

Verdict

The call

The clearest difference is review sentiment: iA Mobile at 34% against Manulife Mobile's 13%. iA Mobile also leads on rating (4.7 vs 4.5) and iOS requirement (12.2 vs 18.0). Manulife Mobile's advantage is ratings volume (896 vs 277). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

iA Mobile holds the better App Store score, 4.7 against 4.5. Both are backed by a comparable volume of ratings — 277 and 896 respectively. Written reviews point the same way: 34% of iA Mobile's written reviews are positive against 13% of Manulife Mobile's.

UpkeepUpdate frequency

iA Mobile ships an update every 2 weeks, Manulife Mobile fortnightly. Both last shipped on November 6, 2026.

Scorecard4 real differences · 6 level
iA Mobile versus Manulife Mobile: the parameters behind the verdict, then further details
ParameteriA MobileManulife Mobile
PriceFreeFree
Rating4.7 (277 ratings) — better4.5 (896 ratings)
Positive reviews33.6% of reviews — better13.5% of reviews
Number of ratings277896 — better
Update frequencyEvery 2 weeks — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS12.2 — better18.0
Further details — not scored
Size263 MB201 MB
Age rating4+12+
DeveloperIndustrielle Alliance, Assurance et services financiers inc.The Manufacturers Life Insurance Company

Customer experience

iA Mobile

All ratings260 ratings
Positive93.5%
Neutral1.9%
Negative4.6%
Written reviews128 reviews
Positive33.6%
Neutral11.7%
Negative54.7%

Manulife Mobile

All ratings894 ratings
Positive87.2%
Neutral3.2%
Negative9.5%
Written reviews601 reviews
Positive13.5%
Neutral4.5%
Negative82.0%

User reviews

iA Mobile

From 277 App Store ratings

What we love

  • 👍 Easy and intuitive navigation
  • 🚀 Fast access to information
  • 💼 Consolidated account view across products
  • 📊 Good investment performance reporting
  • 🎯 Simple claim submission process

Room to improve

  • 🐛 Frequent app crashes and freezing
  • 🔓 Persistent login and authentication issues
  • ⏱️ Slow performance compared to competitors
  • 📱 Limited mobile app functionality vs desktop
  • 🔄 Constant forced updates blocking access

Manulife Mobile

From 896 App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Convenient features
  • 🔒 Secure login
  • 📊 Good coverage details
  • 💰 Excellent benefits

Room to improve

  • 🐛 Frequent crashes
  • ⏱️ Slow performance
  • 🔍 Difficult to navigate
  • 💳 Issues with claims processing
  • 📞 Poor customer service

Bugs and requests

iA Mobile

Reported bugs

17 issues
  • App crashes on login attempts
  • Authentication fails despite correct credentials
  • Face recognition not working reliably
  • Password not saving when selected
  • App closes unexpectedly after authentication
Show 12 more
  • Language defaults to French after updates
  • Saved credentials disappear after updates
  • Claims cannot be submitted through app
  • PDF forms cannot be downloaded on mobile
  • Direct deposit information requires constant re-entry
  • App shows services unavailable frequently
  • Investment data not updating after market close
  • Claim submission requires notifications enabled
  • App becomes non-functional after recent updates
  • Deposit information upload takes 2-5 days to process
  • Documents not displaying completely
  • Slow app performance during peak times

Requested features

16 requests
  • iPad/tablet version with landscape mode support
  • Unit price and share quantity details for investments
  • Coverage balance tracking (physio, massage, etc.)
  • Auto/home insurance integration
  • Life insurance product visibility
Show 11 more
  • Investment performance charts and projections
  • Password save functionality
  • Apple Wallet card support
  • Direct withdrawal options
  • Multi-account Face ID support
  • Real-time unit share price updates
  • PDF download capability within app
  • Automatic payment method saving
  • Detailed transaction history
  • Investment comparison tools
  • Better tax document information

Manulife Mobile

Reported bugs

5 issues
  • App freezes during login
  • Unable to submit claims
  • Incorrect coverage information displayed
  • Inconsistent app behavior across devices
  • Frequent app crashes and downtime

Requested features

5 requests
  • Ability to view detailed coverage information
  • Option to submit claims directly through the app
  • Improved app stability and reliability
  • Enhanced user interface and navigation
  • Faster claims processing and reimbursement

In-app purchases

None

iA Mobile

No in-app purchases

None

Manulife Mobile

No in-app purchases

Questions

Is iA Mobile free?
iA Mobile is free to download, with no in-app purchases.
Is Manulife Mobile free?
Manulife Mobile is free to download, with no in-app purchases.
Which has better reviews, iA Mobile or Manulife Mobile?
iA Mobile is rated higher. iA Mobile averages 4.7 out of 5 from 277 ratings, while Manulife Mobile averages 4.5 from 896 ratings.
Do iA Mobile or Manulife Mobile have ads?
Neither iA Mobile nor Manulife Mobile shows ads.
Which is updated more often, iA Mobile or Manulife Mobile?
iA Mobile ships an update every 2 weeks, and Manulife Mobile fortnightly. Most recently, iA Mobile was updated on November 6, 2026 and Manulife Mobile on November 6, 2026.

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