iA Mobile appears to be a legitimate app. The AppsHunter Legitimacy Score for iA Mobile is 95 out of 100 points across 7 verification signals from App Store and developer data.

iA Mobile User Reviews

Name: iA Mobile
Rating: 4.7 (256 reviews)

iA Mobile

Industrielle Alliance, Assurance et services financiers inc.

💼 Business

💰 Finance

Customer Experience

Positive experience32.3% of reviews

Neutral11.3% of reviews

Negative experience56.5% of reviews

~ Based on 124 written reviews from the US App Store.

What users say

Summarized from real user reviews of iA Mobile. Based on 256 reviews and a 4.7/5 average, it highlights the 8 positives and 14 negatives reviewers mention most about this Finance app.

Positive things

👍Easy and intuitive navigation
🚀Fast access to information
💼Consolidated account view across products
📊Good investment performance reporting
🎯Simple claim submission process
🔐Face ID login convenience
📱Clean and modern interface design
⚡Quick fund consultation features

Negative things

🐛Frequent app crashes and freezing
🔓Persistent login and authentication issues
⏱️Slow performance compared to competitors
📱Limited mobile app functionality vs desktop
🔄Constant forced updates blocking access
🌐Language switching problems (French/English)
📄Incomplete product coverage in app
💳Poor claim submission experience
🔐Excessive authentication steps required
📊Missing investment detail information
⚠️Services frequently unavailable
🏥Limited insurance product integration
😤Difficult customer service experience
⏳Slow claim processing times

Is iA Mobile Safe?

iA Mobile appears safe based on user ratings. AppsHunter Safety Score for iA Mobile is 92/100.

This assessment is based on 256 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience

2.0% of ratings suggest some concerns

4.7% of ratings point to a risky experience

~ Based on 256 App Store ratings for iA Mobile.

Is iA Mobile Legit?

iA Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for iA Mobile is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

0 stars

Should get 0 stars

trudeaus an idiot

a month ago

Response from developer

Hello, we're sorry to hear about your experience. If you need any assistance, please contact our Internet Help Desk at 1-866-383-3306. They will be happy to help. Thank you!

Just balances

Too bad you cant do anything other than see your balance on the app.

And really tired of the verification everytime you try to sign in, even if its 2 minutes apart.

@!$haggy

a month ago

Response from developer

Hello, we’re sorry to hear about your experience. Your observations regarding the user experience have been noted and shared with our teams. Have a great day.

Easy to use

5 star app

Tracy Kevin Eddie

a month ago

Response from developer

Hello, thank you for your review!

Innaccessible

Incapable de me log dans appli ! Pourtant je pouvais avant!?

joe 11-

a month ago

Response from developer

Bonjour, nous sommes désolés d’apprendre que vous éprouvez des difficultés à vous connecter à l’application. Nous vous invitons à communiquer avec notre Centre d’aide Internet au 1 866 383-3306. Notre équipe pourra vous aider à résoudre la situation. Merci!

Easy Access

This IA app is very easy to access and shows all the necessary details of all your accounts and investments.

ILU1994

a month ago

Response from developer

Hello, thank you very much for your comment. We’re happy to know that our services are meeting your expectations.

Needs improved login interface.

Every time I try to login it gives a pop up window which cannot save passwords. Login should be within an app rather than redirecting it to a new webpage.

Fhdbcjdiwbx

2 months ago

Response from developer

Hello, we're sorry to hear that you're not having a good experience. Your comments will be taken into consideration as part of our ongoing reviews. Thank you!

Avis

Souvent en panne

Mart77baba

2 months ago

Response from developer

Bonjour, merci pour votre commentaire. Votre rétroaction concernant les pannes sera prise en considération pour les prochaines mises à jour. Merci et bonne journée!

No option for “later”

I needed 1 piece of information. The new update provides no opportunity to say “not now” or “remind me later”. Sometimes you just need some information and having to sign in a new password and username with no good explanation and you’re trying to provide some basic information in a hurry. For me this was unacceptable. Do better please

DiH47

2 months ago

Response from developer

Hello, thank you for your feedback! We'll forward it to the team working on the app and do not hesitate to reach out to us if you need anything else. Thank you.

Overall good

It is good, but need a continuous improvement to be up to date with the current market conditions.

Lionpath

2 months ago

Response from developer

Hello, thank you for your comment. Your observations regarding the user experience have been noted and shared with our teams. Have a great day.

Thing to improve

It would be nice to do multiple patients to a chiropractor the same day. It is a pain when the family goes and then you have to enter and submit for each person.

Swuidhit

2 months ago

Response from developer

Hello, thank you for your comment. Your observations regarding the user experience have been noted and shared with our teams. Have a great day.

Not keep logging

Dhillon115

3 months ago

Response from developer

Hello, we're sorry to hear that you're not having a good experience. Your comments will be taken into consideration as part of our ongoing reviews. Thank you!

Très bien

Facile et rapide

Carol Gauthier

3 months ago

Response from developer

Bonjour, merci beaucoup pour cette superbe note et pour votre commentaire.

Ease with using App

Ease in using this app is simply the greatest With such speed in getting results Job well done Congrats

JPPiet

3 months ago

Response from developer

Thank you for your positive feedback! We are happy that you enjoy the app.

Parfait pour ce que j’ai besoin

Bien pour suivre mes placements même si je ne comprends pas tout

Rodge Bout

3 months ago

Response from developer

Bonjour, merci beaucoup pour votre commentaire. Nous sommes heureux de savoir que nos services répondent à vos attentes.

bad performance

simple but useless. Can’t even open up one single document. Bad app experience

JayZhe99

4 months ago

Response from developer

Hello, thank you for your comment. Your observations regarding the user experience have been noted and shared with our teams. Have a great day.

Terrible insurance provider stay away

Terrible company that tries to get out of paying any way they can

Anchors45

4 months ago

Response from developer

Hello, we're sorry to hear that you're not having a good experience. Your comments will be taken into consideration as part of our ongoing reviews. Thank you!

Very bad benefit company

Terrible benefit provider that does all in their power to make claim submission as hard as possible so that people just don’t it. Don’t use.

Vws3456

4 months ago

Response from developer

Hello, thank you for your feedback. We’re sorry your experience with the app was not satisfactory. Your comments will be taken into consideration as part of our ongoing reviews.