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Intact Insurance: Mobile app

Intact Insurance: Mobile app

Policy access, claims and more

1.2K ratings
958 reviews
💰 Finance
Free

Details

Released
June 21, 2018
Updated
October 22, 2026

Features

Background Location Access

Developer

Intact Insurance
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Reviews summary↘︎
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📝4+ tags
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🔄5+ apps
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❓5 answered
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About

Access your home and vehicle insurance policies, manage claims, and get essential services anytime, anywhere. Features include driving insights, roadside assistance, and weather alerts for preparedness.

✓Policy access and management
✓File and track claims
✓Roadside assistance
✓Crash Assist
✓my Drive™ for personalized premiums
✓Car Care insights
✓Weather alerts
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What users say about Intact Insurance

Reviews of Intact Insurance are mostly negative: the Finance app is rated 4.6/5 from 1.2K App Store ratings. What users like most: excellent service, easy to use. Top complaints: inaccurate trip tracking, lack of transparency in scoring system. Summarized from real user reviews.

Positive things

  • ⭐Excellent service
  • 🚀Easy to use
  • 💯Great insurance company
  • 👍Reliable and helpful

Negative things

  • 🐛Inaccurate trip tracking
  • 🔍Lack of transparency in scoring system
  • 🔄Constant log-outs and login issues
  • 🤔Inconsistent app performance
  • 📄Unable to access all policy documents
See all reviews

What's New in Intact Insurance

5.83.0

October 22, 2026

Discover the new version of the app, enhanced with updates and fixes designed to make your experience smoother and more enjoyable.

User reviews

Most RecentHighest RatedLowest Rated

Ne fonctionne plus

Impossible de se brancher depuis la dernière mise à jour
Oordigil

App not working

Intact app no longer works. Tried updating the app and still doesn’t work.
App opens up saying “Something went wrong. Please check your internet connection and try again.” With a “Retry” button but when clicked it just refreshes to the same page. Tried connecting with both WiFi and cellular data but neither worked. The app still allows you the option to view your pink slip but nothing else.
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Cchilaxen13

Trouble finding my vehicle insurance lately

Trouble finding my vehicle insurance lately
TThegeorge28

Great people

Definitely great to deal with, I was in BC an almost lost my plate an realized I didn’t have my insurance card on the new phone so I called them through my intercom on my bike and he was amazing an got me my pink card! Wicked prices an always a pleasure to talk to when needed!
DDudleyymm

Intact insurance

Awesome insurance 5 out of 5 stars
SSunsetrider1954
See 953 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

Incorrect detection of phone usage

Bug

Trips not recorded accurately

Bug

Inability to switch between driver and passenger

Bug
✨

Requested Features

4 requests

Add option to change language preference

Feature

Improve ability to edit trip details

Feature

Allow access to all policies within the app

Feature

Provide more detailed driving feedback

Feature

FAQ

What can I do with the Intact Insurance app?

The app allows you to access your home and vehicle insurance policy details, manage your insurance policy seamlessly, file and track claims, and access services like roadside assistance and Crash Assist. You can also view billing statements and get proof of insurance.

How does the my Drive™ feature work?

my Drive™ provides helpful safety insights and tips to encourage safe driving. By enrolling, you can potentially receive a personalized auto insurance premium based on your safe driving habits, leading to savings on your car insurance.

Is the Intact Insurance app free to download and use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the description. You can manage your insurance policies and access services without any additional cost through the app.

What kind of insurance information can I access?

You can access details for both your home and auto insurance policies directly within the app. This includes policy information, proof of insurance, and billing statements, making it easy to have your insurance information readily available.

What if I have an accident or need roadside assistance?

In the event of an accident, the app features Crash Assist to support you. You can also get reliable roadside assistance directly from the app, providing peace of mind when you're on the road.