Intact Insurance: Mobile app

Intact Insurance: Mobile app

Policy access, claims and more

1.2K ratings
931 reviews
Free

Details

Released
December 18, 2018
Updated
October 6, 2026

Features

Background Location Access

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About

Access your home and vehicle insurance policies, manage claims, and get essential services anytime, anywhere. Features include driving insights, roadside assistance, and weather alerts for preparedness.

✓Policy access and management
✓File and track claims
✓Roadside assistance
✓Crash Assist
✓my Drive™ for personalized premiums
✓Car Care insights
✓Weather alerts
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What users say about Intact Insurance

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What's New in Intact Insurance

5.82.0

October 6, 2026

Home Helper now lets you create custom tasks. Personalize your to-dos and stay focused on what matters.

User reviews

Depressing

Using this app perfectly all while knowing that my friend who did the same got no discount because their area has more accidents. It wrongly rules out good driving and I don’t see any point recorrecting the app because there’s no point doing so. Highways on fast lanes, you cannot go at 100 speed all the times. You should follow the traffic.
You cannot play the same music before starting the trip- you must hit ‘skip’. For those who make abrupt right turns, you have to hit the break. For me on adaptive cruise, this app doesn’t even bother to notice. No humans make decisions- it’s only an app.
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Worst app ever

I paid my bill on app. I got a reminder the day after. Nothing showed up registering a payment so I assumed it didn’t go through since it should show up immediately. Now I’ve got a credit for double payment and nobody is paying me back.

Application

Superbe application, bien conçue, je recommande!

Can’t view all policies

Viewing coverage for vehicle is easily available but finding the home coverage is troublesome even when I click on the address it defaults right back to the vehicle. Not really reliable when you want to see renewal dates or anything else.

Ne fonctionne plus

Vérification svp

User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

Incorrect detection of phone usage

Bug

Trips not recorded accurately

Bug

Inability to switch between driver and passenger

Bug
✨

Requested Features

4 requests

Add option to change language preference

Feature

Improve ability to edit trip details

Feature

Allow access to all policies within the app

Feature

Provide more detailed driving feedback

Feature

FAQ

What can I do with the Intact Insurance app?

The app allows you to access your home and vehicle insurance policy details, manage your insurance policy seamlessly, file and track claims, and access services like roadside assistance and Crash Assist. You can also view billing statements and get proof of insurance.

How does the my Drive™ feature work?

my Drive™ provides helpful safety insights and tips to encourage safe driving. By enrolling, you can potentially receive a personalized auto insurance premium based on your safe driving habits, leading to savings on your car insurance.

Is the Intact Insurance app free to download and use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the description. You can manage your insurance policies and access services without any additional cost through the app.

What kind of insurance information can I access?

You can access details for both your home and auto insurance policies directly within the app. This includes policy information, proof of insurance, and billing statements, making it easy to have your insurance information readily available.

What if I have an accident or need roadside assistance?

In the event of an accident, the app features Crash Assist to support you. You can also get reliable roadside assistance directly from the app, providing peace of mind when you're on the road.