Très bonne application
J’aime bien les 2 services dans une seule application, mais il y a un bug. Après accéder l’assurance collective refuse accéder épargne retraite
FFGatelli1
Because it’s insurance
Everything about this app is made as difficult as possible to inconvenience you at every turn to submit an insurance claim including something as simple as having your password stored which this app does not do. A disgrace quite frankly.
Hhankwilliams82
Great app when you can open it
App regularly (50% of the time?) won’t recognize the log in, says you don’t have access to this plan, won’t open, etc. the other 50% of the time - no complaints. It is wildly frustrating, extremely unreliable, and unacceptable that it is this difficult to submit claims.
SSmilingeyes81
Time
It’s 2026. We have AI capable of recognizing and processing information from a photograph in seconds, yet somehow submitting a simple drug benefit claim has become more difficult and time-consuming than ever.
Why am I still manually entering information that could easily be captured from a photo of the receipt? Take a picture, let the system recognize the pharmacy, prescription information, DIN, cost and date, and have the customer verify it before submitting. This technology isn’t futuristic—it already exists.
Instead, the claims process seems deliberately cumbersome, with more steps and more frustration just to recover expenses covered under a benefit plan.
At some point you have to wonder whether making the process this inconvenient is intentional—because the harder you make it to submit a claim, the more likely people are to simply give up.
If that’s not the intention, then the alternative is that the company has simply failed to keep up with technology. Neither explanation reflects well on a company whose business is administering benefits.
Customers pay for these benefits. Making them jump through unnecessary hoops to actually use them is unacceptable.
Shameful, outdated, and incredibly frustrating. I’m not impressed at all.
Why am I still manually entering information that could easily be captured from a photo of the receipt? Take a picture, let the system recognize the pharmacy, prescription information, DIN, cost and date, and have the customer verify it before submitting. This technology isn’t futuristic—it already exists.
Instead, the claims process seems deliberately cumbersome, with more steps and more frustration just to recover expenses covered under a benefit plan.
At some point you have to wonder whether making the process this inconvenient is intentional—because the harder you make it to submit a claim, the more likely people are to simply give up.
If that’s not the intention, then the alternative is that the company has simply failed to keep up with technology. Neither explanation reflects well on a company whose business is administering benefits.
Customers pay for these benefits. Making them jump through unnecessary hoops to actually use them is unacceptable.
Shameful, outdated, and incredibly frustrating. I’m not impressed at all.
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RRodsonnow
Love it
Thank you for making such a simple app
Wweeping.willow.trees
