Omni by Desjardins

Omni by Desjardins

Desjardins group plans

10 ratings
130 reviews
Free

Details

  • Released
  • Updated
  • March 18, 2014
  • July 15, 2026

Features

Omni by Desjardins screenshot #1 for iPhone
Omni by Desjardins screenshot #2 for iPhone
Omni by Desjardins screenshot #3 for iPhone
Omni by Desjardins screenshot #4 for iPhone
Omni by Desjardins screenshot #5 for iPhone
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About

Manage your Desjardins group insurance and retirement savings in one place. Easily file claims, access your payment card, and track your Health Spending Account. Enroll in retirement plans, choose investments, and view your statements.

File healthcare claims online
Access payment card
Check Health Spending Account balance
Enroll in retirement savings
Choose investments
View account statements
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What users say

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What's New in Omni by Desjardins

6.4.5

July 15, 2026

The latest version of the app includes several bug fixes and improvements. Download the update for a better experience. Thank you for using the Omni app.

More

User reviews

App request to be updated but no new version in App Store so now I am stuck

As above the app do not launch asking to be updated while no update is available in App Store

It does not open

It says update on app but I can’t open it

Stupide

Pourquoi faut il toujours se reconnecter, après on nous demande d’activer le FaceID, mais ça ne fonctionne même pas 😅🫠

Great changes

Love all the recent changes. It’s super easy to submit my claims and get the information I’m looking for. Keep up the great work!

Response from developer

Hi Ryan, thank you very much for your kind words and for taking the time to share your experience. We’re thrilled to hear that the recent updates to OMNI by Desjardins are making it easier to submit your claims and quickly access the information you need. Our goal is to continuously improve the app to make managing your group insurance simple, efficient, and intuitive. Feedback like yours confirms we’re moving in the right direction, and it motivates our teams to keep enhancing the claims process, navigation, and overall performance of the app. Thanks again for your support! — The OMNI by Desjardins team

Bof

Plutôt lent et pas très intuitif à naviguer. Mais le gros point négatif à mon avis c’est l’impossibilité de faire quoi que ce soit avec les pdf de relevés fiscaux.. ça les affiches un point c’est tout… pas d’option d’impression ni de téléchargement.. vraiment poche

Developer apps

User experience

🐞

Reported Bugs

21 issues

App crashes when attempting to file claims

Bug

Login button obscured by iOS home bar making it untappable

Bug

Face ID authentication not functioning despite setup

Bug

Saved passwords not working for auto-login

Bug

Password reset feature completely broken

Bug

App requests update but no update available in App Store

Bug

Credentials wiped after each app update

Bug

Endless loading spinner when submitting claims

Bug

White screen with error message after login

Bug

Account marked as inactive preventing access

Bug

Keyboard blocks form content during data entry

Bug

App freezes and becomes unresponsive

Bug

Email update requirement causes app malfunction

Bug

Autofilled passwords incorrectly flagged as wrong

Bug

App redirects to website instead of completing actions

Bug

Login credentials don't match despite correct entry

Bug

Service selection causes app shutdown

Bug

PDF statements cannot be saved or printed

Bug

Claim submission button disappeared in recent update

Bug

Access denied errors with no recovery option

Bug

iPad landscape orientation not supported

Bug

Requested Features

16 requests

View submitted claims that are pending/in progress

Feature

Access claim history for at least the last year

Feature

Filter claims by patient name in history table

Feature

Display service date in claims history

Feature

Automatic invoice/receipt saving at claim submission

Feature

Batch receipt submission capability

Feature

Support for prescription medication claims

Feature

Dental care professional type in claim submission

Feature

Two-factor authentication support

Feature

Landscape mode support on iPad

Feature

Single-page claim form instead of multi-page

Feature

Remove unnecessary 'continue' buttons when only one choice exists

Feature

Keyboard auto-dismiss after field entry

Feature

Apple standard UI controls (switches instead of yes/no buttons)

Feature

Rate of return display for investment accounts

Feature

Ability to add more insurance professional types

Feature

FAQ

What can I do with the Omni app?

The Omni app allows you to manage your Desjardins group insurance and retirement savings. For insurance, you can file healthcare claims, add documents, access your payment card, and check your Health Spending Account balance. For retirement savings, you can enroll, plan for the future, choose investments, and view statements.

How do I get started with the Omni app?

To get started, you'll need your group and certificate numbers for group insurance, or your group number and plan member/employee number for group retirement savings. These details can often be found on your payment card, insurance certificate, or financial statements. You can then log in using fingerprint, facial biometrics, or your password.

Is the Omni app free to use?

Yes, the Omni app is free to download and use. It provides access to your Desjardins group insurance and retirement savings features without any direct cost to the user.

What information do I need to log in?

For group insurance, you will need your group and certificate numbers, which can be found on your payment card or insurance certificate. For group retirement savings, you will need your group number and plan member or employee number, typically found on your financial statements or provided by your plan sponsor.

Are all features available to everyone?

Some app features may vary depending on your specific plan and province. Additionally, services like telemedicine and the Health Is Cool 360 platform are only available if they are included in your group plan.