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Omni by Desjardins

Omni by Desjardins

Desjardins group plans

10 ratings
156 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • March 18, 2014
  • July 15, 2026

Features

Developer

Desjardins
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Reviews summary↘︎
⭐156
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🔄4+ apps
Alternatives↘︎
❓5 answered
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📦~ in 1 month
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About

Manage your Desjardins group insurance and retirement savings in one place. Easily file claims, access your payment card, and track your Health Spending Account. Enroll in retirement plans, choose investments, and view your statements.

✓File healthcare claims online
✓Access payment card
✓Check Health Spending Account balance
✓Enroll in retirement savings
✓Choose investments
✓View account statements
Show original description

What users say

Summarized from real user reviews of Omni by Desjardins. Based on 10 reviews and a 3.7/5 average, it highlights the 7 positives and 15 negatives reviewers mention most about this Finance app.

Positive things

  • ✅Simple and easy claim submission process
  • ⚡Quick load times and responsive performance
  • 🎯Clean and intuitive user interface
  • 📱Apple Wallet integration for insurance cards
  • 💳Streamlined claims compared to competitors
  • 🔐Face ID authentication support
  • 📊Clear display of remaining coverage and claim dates

Negative things

  • 🐛App crashes frequently when filing claims
  • 🔓Face ID and saved password features don't work reliably
  • ⏳Extremely slow performance and endless loading screens
  • 🔄Constant requests to update personal information in endless loops
  • ❌Login button cut off by iOS home bar
  • 🚫App requests update but no version available in App Store
  • 📄Cannot save or download PDF statements
  • 🔌Out of sync with web portal
  • ⚠️Frequent 'Something went wrong' error messages
  • 🔐Security concerns and data exposure issues
  • 📱Poor iPad landscape mode support
  • 🌐Just a website wrapper with poor mobile optimization
  • 🔑Password reset functionality broken
  • 💾Credentials not saved in phone keystore
  • 🎯Unnecessarily complicated multi-step processes
See all reviews

What's New in Omni by Desjardins

6.4.5

July 15, 2026

The latest version of the app includes several bug fixes and improvements. Download the update for a better experience. Thank you for using the Omni app.

More

User reviews

Most RecentHighest RatedLowest Rated

Love it

Thank you for making such a simple app
weeping.willow.treesweeping.willow.trees

Insurance made EZ

Works simple and effective.
Q_NJHQ_NJH

L’appli ne s’ouvre plus

Régulièrement l’appli ne s’ouvre pas. Je dois passer par le site web en ligne pour faire une réclamation. Peu commode pour la simplicité et la rapidité!
Familia LFamilia L

Broken uploads

The app document upload workflow is broken. When attempting to upload supplementary documents in response to a request for further information, the app will allow you to select a file but the upload will fail every time.
ChestertonChesterton

Trop long

Trop long quand nous avons plusieurs dates pour le même professionnel
Zoulou67Zoulou67
See 151 more reviews

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User experience

🐞

Reported Bugs

21 issues

App crashes when attempting to file claims

Bug

Login button obscured by iOS home bar making it untappable

Bug

Face ID authentication not functioning despite setup

Bug

Saved passwords not working for auto-login

Bug

Password reset feature completely broken

Bug

App requests update but no update available in App Store

Bug

Credentials wiped after each app update

Bug

Endless loading spinner when submitting claims

Bug

White screen with error message after login

Bug

Account marked as inactive preventing access

Bug

Keyboard blocks form content during data entry

Bug

App freezes and becomes unresponsive

Bug

Email update requirement causes app malfunction

Bug

Autofilled passwords incorrectly flagged as wrong

Bug

App redirects to website instead of completing actions

Bug

Login credentials don't match despite correct entry

Bug

Service selection causes app shutdown

Bug

PDF statements cannot be saved or printed

Bug

Claim submission button disappeared in recent update

Bug

Access denied errors with no recovery option

Bug

iPad landscape orientation not supported

Bug
✨

Requested Features

16 requests

View submitted claims that are pending/in progress

Feature

Access claim history for at least the last year

Feature

Filter claims by patient name in history table

Feature

Display service date in claims history

Feature

Automatic invoice/receipt saving at claim submission

Feature

Batch receipt submission capability

Feature

Support for prescription medication claims

Feature

Dental care professional type in claim submission

Feature

Two-factor authentication support

Feature

Landscape mode support on iPad

Feature

Single-page claim form instead of multi-page

Feature

Remove unnecessary 'continue' buttons when only one choice exists

Feature

Keyboard auto-dismiss after field entry

Feature

Apple standard UI controls (switches instead of yes/no buttons)

Feature

Rate of return display for investment accounts

Feature

Ability to add more insurance professional types

Feature

FAQ

What can I do with the Omni app?

The Omni app allows you to manage your Desjardins group insurance and retirement savings. For insurance, you can file healthcare claims, add documents, access your payment card, and check your Health Spending Account balance. For retirement savings, you can enroll, plan for the future, choose investments, and view statements.

How do I get started with the Omni app?

To get started, you'll need your group and certificate numbers for group insurance, or your group number and plan member/employee number for group retirement savings. These details can often be found on your payment card, insurance certificate, or financial statements. You can then log in using fingerprint, facial biometrics, or your password.

Is the Omni app free to use?

Yes, the Omni app is free to download and use. It provides access to your Desjardins group insurance and retirement savings features without any direct cost to the user.

What information do I need to log in?

For group insurance, you will need your group and certificate numbers, which can be found on your payment card or insurance certificate. For group retirement savings, you will need your group number and plan member or employee number, typically found on your financial statements or provided by your plan sponsor.

Are all features available to everyone?

Some app features may vary depending on your specific plan and province. Additionally, services like telemedicine and the Health Is Cool 360 platform are only available if they are included in your group plan.