Intact Insurance User Reviews

Customer Experience

Positive experience19.8% of reviews
Neutral7.8% of reviews
Negative experience72.4% of reviews

~ Based on 757 written reviews from the US App Store.

What users say

Is Intact Insurance Safe?

Intact Insurance: Mobile app appears safe based on user ratings. AppsHunter Safety Score for Intact Insurance is 92/100.

This assessment is based on 1,140 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.9% of ratings point to a safe experience
2.2% of ratings suggest some concerns
6.9% of ratings point to a risky experience

~ Based on 1,140 App Store ratings for Intact Insurance.

Is Intact Insurance Legit?

Intact Insurance: Mobile app appears to be a legitimate app. AppsHunter Legitimacy Score for Intact Insurance is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible app

There are long delays trying to access information. Changes are almost impossible to make… need to call your broker, and even when you do update personal details with your broker, those changes don’t often get reflected in the app.

Intact app

It stops working too often to be useful.

Cannot set language to English!

Cannot change language to English even though it is my default language.

Doesn't work properly

The driving component of the app is quite disappointing. The smoothness and focus metrics are often inaccurate, and the app frequently fails to capture portions of my trips. This area needs significant improvement to ensure reliability and accuracy.

terrible

cant find anything, never works honestly useless

Great app

Excellent company to deal with

Déception

Pas vraiment utile

Won’t open my other policy

I have multiple policies , when I click on my other policies it won’t show it

Maelia samson

Degeulasse!

Safe driving

Do not know why the app is not picking up my trips?

Appli en français

Impossible de mettre l’appli mobile en français

Info missing

I see my vehicle insurance listed in the overview but I can’t access the actual policies or pink slips. My home insurance policy appears is listed as canceled, but a telephone agent assured me it’s still active.

App never works

The app never works. I haven’t been able to see any of my documents. I have to log onto their website to see them. The app is a waste of space on my phone. Not to mention that it goes down regularly “for updates” but nothing is ever fixed!! My previous insurance provider never had this issue!!

Notifications

Even though I selected “hybrid” communication from Intact, I expected to receive notifications from the app of changes and payments due, but I received none, even though notifications are set “on” in my settings for the app. Please fix this!

Avis

Bof

Retour de service d’Anne

Anne s’est très bien occupé de moi, je suis très content

Ne fonctionne plus depuis la dernière mise à jour

Svp arranger votre application, elle plante quand on essaie de se connecter. Ne fonctionne plus depuis la mise à jour.

Car insurance

Can’t access policy.

English version !?

Hi
This application is very useful, simple very organized and easy to use.

Can I have this application in English?
Thank you
Gilbert

Temporarily unavailable

Each time I attempt to use the app. the message is the same.