Thiefs
Okay I have called these guys many times and left emails. The first was 6 months ago during a funeral because they double charged me and I wanted to be done with them since my car was going to sit for a while. As of yesterday I got insurance to get my car back on the road. Just to be charged again today from something that was said done almost a half a year ago. Don’t trust these guys.
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Don’t Do It
Very high rates if you’re a good driver. Also horrible customer service. Tried to keep me from canceling and still attempted to charge me. My new insurance company which ended up being $62 less a month actually said they’d call to cancel. It’s that bad don’t attempt business with this company unless you’re in dire needs.
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ABSOLUTE WORST
Can’t get through to anyone for help via phone calls and the App is useless. 100% DO NOT RECOMMEND
Bait and switch
Looked for a better rate and switched to Root. We had a good rate and after first bill it went up by nearly 45 a month. Deceptive
Scam
I've downloaded the app to login but it always leads to a find a quote screen. I already have insurance with tooth why cant I go view my policy through the app or on the website. I even have tried to contact customer service and no help. I knew I shouldn't have trusted it.
