No stars
I’d give negative stars if I could. 10/10 do NOT recommend.
Scam do not use
Me and my wife purchased insurance through root insurance about four months ago always paid our monthly bill on time and during that entire four months never actually had insurance but we were still being charged. when I called to figure out why and to get a refund, they refused and literally laughed on the phone. I told the guy I was talking to That. He is very rude. and should probably get better training. I have since requested new cards and reported all transactions through this company to be refunded. for fraudulent transactions.Be careful out there
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Bait and Switch
Root is a joke. They sent me an email that my policy would renew for $165.5. When I checked in my app to make the payment all of a sudden my renewal was $176.33, $10.83 higher because all these hidden fees are now there. They tell me they refuse to honor the agreed-upon price. Last I checked under federal and state consumer protection laws this practice is considered to be illegal
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Root sucks
App sucks and insurance sucks
Price hike after renewal
They got me hooked, line, and sinker with a cheap intro rate. After my first renewal they jumped my premium almost $100 a month. I called and they said it was because of bad weather claims in my area. I just agreed because paying was easier than switching. Renewal hit a month ago and it jumped another $50. Same reason but there hasn’t been bad weather. They told me “maybe it’s best you shop around” because I was so irate over the price jump.
DO NOT USE THESE GUYS. IT IS NOT WORTH IT IN THE LONG RUN. THEY WILL HIKE YOUR PREMIUM AT EVERY SINGLE TURN THEY CAN. If they could get 0 stars, they would. BANKRUPT THESE JERKS!
DO NOT USE THESE GUYS. IT IS NOT WORTH IT IN THE LONG RUN. THEY WILL HIKE YOUR PREMIUM AT EVERY SINGLE TURN THEY CAN. If they could get 0 stars, they would. BANKRUPT THESE JERKS!
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