Cannot access cards
I click on the “card” and all it does is spin…..spinning wheel of death….
Then cannot click out of it and have to hard close the app to get out of it.
Then cannot click out of it and have to hard close the app to get out of it.
Great insurance company / terrible app
This app has always been the slowest app on my iPhone. With the last few updates, it barely works. I resorted to using the web browser. I have deleted and reloaded the app several times. Click on your ID card or a policy. All you get Is a square box with a circle that says loading. 20 minutes later it still says loading. Nothing wrong with my phone, every other app works perfectly fine.
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Bad
Has failed me twice on being able to download cards and view my plans. This isn’t a one time thing. Its been repetitive. This is why i call my local agent because of this failure.
Update is awful
The app was great and easy to use until the update. Now nothing works
Insurance card won’t open
The insurance card won’t open in the app. It just continues to load. Have tried on multiple devices. Making it impossible to add to my Apple wallet.
