American Family Insurance App

American Family Insurance App

Manage your Insurance Needs

91K ratings
307 reviews
Free

Details

  • Released
  • Updated
  • September 15, 2009
  • July 21, 2026

Features

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About

Manage your home, car, and umbrella insurance policies conveniently on the go. Access policy details, make payments, file claims, and get roadside assistance. Secure login options are available.

View insurance policies and account details
Access proof of insurance instantly
Set up and manage payments, including auto-pay
View policy and coverage details
File and check claim status
Request roadside assistance
Get an auto insurance quote
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What users say

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What's New in American Family Insurance App

3.5.0

July 21, 2026

Thanks for using MyAmFam. In this update: * We improved performance and stability Update now for the best experience.

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User reviews

Needs a refresh update

The app is ok for viewing general information but the app seems outdated. -The login memory isn’t available and typically requires manual logging in.
- some pages don’t have a back button and you have to restart the app

Most worthless app ever

The main reason I need this app is to pull up my insurance card or look at policy details. The problem is that when you claim on either one, it just spins. And spins. And spins. It never loads the insurance card or the policy. Seriously thinking of changing insurance companies just to find on with an app that actually works.
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Frustrating

I can open the app just fine but the policy details or insurance card never loads. The app used to work just fine and now won’t work at all.

Download of data

On numerous occasions I have been unable to download proof of insurance

Worthless

I have never put in a review for an app but at this point, I am so frustrated with it I had to. I cannot open up anything! It just sits and spins and does nothing! This app is suppose to give easy access to all my policies and it does the opposite. I have been a customer of Am Fam for over 30 years… maybe it is time to move on!
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Developer apps

User experience

🐞

Reported Bugs

15 issues

Log in with correct credentials failed

Bug

Cannot get new version to upload

Bug

Cannot access insurance card or make changes

Bug

Cannot pay bill or access statements

Bug

Notification icon never leaves

Bug

Cannot save insurance card to Apple Wallet

Bug

Unread count won't clear

Bug

Notifications not working

Bug

App icon badge won't go away

Bug

Freezes up constantly

Bug

Apple Wallet integration broken

Bug

Too many issues, clunky

Bug

Unreliable

Bug

Wallet cards not available same day as PDF

Bug

Cannot pay bill electronically

Bug

Requested Features

4 requests

Summary view instead of legal documents

Feature

Dark mode option

Feature

Advanced analytics dashboard

Feature

Ability to pay life insurance policy in-app

Feature

FAQ

What can I do with the American Family Insurance App?

The app allows you to manage your home, car, and umbrella insurance policies. You can view policy details, access proof of insurance, set up and manage payments, file and check claim statuses, and request roadside assistance. It also provides access to an insurance agent and the ability to get an auto insurance quote.

Is the American Family Insurance App free to use?

Yes, the app is free to download and use. While the app itself is free, it is designed to manage insurance policies provided by American Family Insurance, which would have associated costs.

Who can use the American Family Insurance App?

The app is designed for existing American Family Insurance policyholders to manage their policies on the go. However, CONNECT customers are not able to use this specific app.

How do I log in to the app?

You can log in to the app easily and securely using Touch ID or Face ID. This provides quick and convenient access to your account details and policy information.

What if I need roadside assistance or have an accident?

The app simplifies claims and accident support. You can file a claim, check its status, and request roadside assistance directly through the app. It can also help you find an auto or glass repair shop.