Unusable
App used to work. Currently will not open insurance card or policy documents or the claims tab. Gets locked at Loading.
App No Longer Works
This app is broken. Insurance cards and Policy Details are not accessible. The app freezes and says Loading until it is force-closed.
App sucks
Every time I get on to use it won’t let me see any of my information. I try to see my insurance cards and all it does is say loading.
Great Features…if they would work!
The features on this app are great, but unfortunately, they will never load. The system often will time out or crash and kick me out and when you need insurance information your app needs to be reliable.
Fix it!
I have been dealing with this horrible app for years. I just can’t believe that a major company such as AmFam can’t get senior engineers competent enough to get this app to work. The app says no bills are due, but then we get a cancellation notice. I try to look up the bill and nothing comes up. I’m constantly stuck in a spinning screen.
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