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Nationwide Mobile

Nationwide Mobile

by Nationwide Mutual Insurance

71K ratings
244 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • April 22, 2009
  • August 24, 2026

Features

Background Location Access

Developer

Nationwide Mutual Insurance
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Nationwide Mobile screenshot #1 for iPhone
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Nationwide Mobile screenshot #8 for iPhone
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About

Manage your insurance policies, file claims, and pay bills on the go. This app allows you to track claim status, access ID cards, and even get quotes for new policies. It offers convenient features like VIN scanning for vehicle updates and an accident checklist for emergencies.

✓File and track insurance claims
✓Pay bills and manage payments
✓Access and share ID cards
✓Add/replace vehicles via VIN scan
✓View policy documents
✓Accident checklist
✓Roadside assistance
Show original description

What users say

Summarized from real user reviews of Nationwide Mobile. Based on 71K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use app
  • 🚀Convenient payment options
  • 💡Offline access to insurance cards
  • 🔒Secure login with Face ID/Touch ID
  • 👍Clean and intuitive navigation

Negative things

  • 🐛Frequent app crashes and glitches
  • 🔍Limited functionality compared to website
  • ⚠️Inconsistent app performance
  • 🔍Inability to manage policies/claims in-app
  • 🔍Lack of pet insurance integration
See all reviews

What's New in Nationwide Mobile

14.0.0

August 24, 2026

Bug fixes and security enhancements.

User reviews

Most RecentHighest RatedLowest Rated

Beware

After 7 yrs they change my contract with out my consent. Just asked me to authorize my debt card. I thought oh I did get a new card did I forget to give it to them? Cut my pets coverage RIDICULOUSLY low & jacked the cost, just as she is about to be a senior. Before this I would have said I’m surprised they are so straightforward and great. Thankfully she has no pre existing conditions and I’ve switched. Be careful. I know they are here to make money but they went way too far. It should be criminal.
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Inedible spoiled foodInedible spoiled food

Slow UI, Non functional

Trying to add a car, can’t add my lenders address because app doesn’t like it. Tried calling support, no answer…
Dwalk08860Dwalk08860

Pitiful website!!!!!!

Had right password….didnt work, had to change it. Finally in and can’t print my car coverage card!!! Terrible.
GethaelpGethaelp

I’d cards

Unable to print
PaulnJanetPaulnJanet

Very Easy to Navigate

I am surprised by how easy this app is to use. I needed an ID card. I even added to Apple Wallet.
NoProAnnNoProAnn
See 239 more reviews

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User experience

🐞

Reported Bugs

5 issues

Login issues and authentication problems

Bug

Unreliable payment processing and billing

Bug

Outdated insurance card information

Bug

Compatibility problems with newer devices

Bug

Frequent app crashes and freezes

Bug
✨

Requested Features

5 requests

Add pet insurance policy access

Feature

Improve payment processing reliability

Feature

Provide more detailed policy information

Feature

Integrate insurance cards with digital wallets

Feature

Enhance claims tracking and management

Feature

FAQ

What can I do with the Nationwide Mobile app?

The app allows you to manage your insurance policies, file and track claims, pay bills, and access important documents like ID cards. You can also get insurance quotes, add or replace vehicles on your policy, and access roadside assistance.

How do I file a claim through the app?

When filing a personal auto insurance claim, you can choose a repair shop, drive-in, rental car, or other service directly within the app. The app also provides an accident checklist to guide you through the steps if you are involved in an accident.

Is the Nationwide Mobile app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

What types of insurance policies can I manage?

You can manage auto insurance policies, including adding or replacing vehicles by scanning the VIN. The app also allows you to view and save auto, pet, homeowners, and renters insurance ID cards and policy documents.

Can I make payments through the app?

Yes, you can quickly pay your bill, add, edit, and delete preferred payment methods, and set up or stop automatic payments, subject to eligibility. You can also view pending payments and future bills.