Nationwide Mobile User Reviews
Customer Experience
~ Based on 225 written reviews from the US App Store.
What users say
Summarized from real user reviews of Nationwide Mobile. Based on 69K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.
Positive things
- 👍Easy to use app
- 🚀Convenient payment options
- 💡Offline access to insurance cards
- 🔒Secure login with Face ID/Touch ID
- 👍Clean and intuitive navigation
Negative things
- 🐛Frequent app crashes and glitches
- 🔍Limited functionality compared to website
- ⚠️Inconsistent app performance
- 🔍Inability to manage policies/claims in-app
- 🔍Lack of pet insurance integration
Is Nationwide Mobile Safe?
Nationwide Mobile appears safe based on user ratings. AppsHunter Safety Score for Nationwide Mobile is 94/100.
This assessment is based on 68,860 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 60,799 App Store ratings for Nationwide Mobile.
Is Nationwide Mobile Legit?
Nationwide Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Nationwide Mobile is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I don’t know how many times I have called, requested, pleaded that I don’t have a middle name! You’ll remove it, but in a few months it reappears again. For the 10th time I don’t have a middle name or initial. But I guess you insist I do & stop selling my information to third parties
Very unfriendly to use. Just to print id cards I’ve spent 30 minutes. My user id failed after resetting back some months. Reregistering my credentials every time is exhausting. I get the privacy concerns but gee, if Apple can make it easy without compromising privacy , so can you!
This app is easy to use and it doesn’t take long to accomplish what you need to do.
It does not remember my device or recognize my password. I have to reset pass word every single time I get on app.
Don’t know! I will find out when I make a claim!!
35 years with Nationwide without ever making a claim on over a dozen houses. They’ve raised rates so high that the government says they cannot charge that much. Switching to another carrier.
Worked great until update, now won’t let me sign in…
Excellent service nationwide is family!
The app is straight forward, but your ability to have come control over what you can and want to do with your accounts is limited, can you pretty much say you have no control.
Stop making it so difficult to log in. This is a critical app and I have had so many issues with passwords not being accepted, account being locked.
This app sucks. Facial recognition will not stay on. Found cheaper insurance so I don’t need the app anymore.
Could be more user friendly
Auto insurance bill was received in mail, but it’s not in the app.
So far changing to Nationwide has been easy and flawless. Hopefully and probably this will be the future dealing with Nationwide. We opted to have our safe driving discount, they monitor our driving habits I think through our phones. This seems fair to me as I think I’m a safe driver. If this saves a little money why not. Thanks Nationwide!
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This is insane how expensive done every year this policy gets more expensive when we have put a claim In For many years Time to shop else where
And this app
This app won’t let me log into my account. My 457B was moved from Fidelity to Nationwide recently. I created an account online and now every time I try to sign in, it gives me an error that says: “Sorry something went wrong… an unexpected error occurred.”
I have had pet policies with Nationwide for many years. They have always been exceptionally responsive and professional through the entire life cycle of my policies. The app has evolved over time to make the process even more manageable, especially in times of stress or grief. The premiums are appropriate based on coverage levels chosen and age of my pets. Incremental rate increases as my pets age are reasonable. I just signed up my two new kittens after the loss of my 18 year-old kitty last year. 👍🏼
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Absolutely sucks. Got cited for no proof of insurance because this damn thing wouldn’t load. I was using the correct password and it said it wasn’t right. Tried two hours later and it worked. Go figure?
I cannot print a legible hard copy of my Proof of Insurance card to stay in my car. The only thing I was allowed to print the type is so small you can’t read it. Why? I’ve printed them before and they were a normal size. Why can’t I print one now?
