When you go to submit your payment it says payment cancelled by user
When you go double tap to submit payment is says payment cancelled by user. This is my review until fixed comes with the territory of having to pay a late fee. Costing my entire paycheck
finding things
hard to get info. poliy dec. give no real usable info. hard to find payment setup. deductible. add valuables other than jewelry
Do Better!!
One would think a company the size of Nationwide could develop a decent app! This app is junk. Policies aren’t actually listed. Track a claim?? Laughable! Ridiculous!
Payment
This app will not let me make a payment
Rate increases and service declines
Rates go up every year (this year 17%), services are declining (roof replacement is only 49%). Never an explanation as to why. Been a client for over 30 years. Going to shop around.
Nationwide Auto Insurance
Much too expensive. Ripping off long term customers.
Beware
After 7 yrs they change my contract with out my consent. Just asked me to authorize my debt card. I thought oh I did get a new card did I forget to give it to them? Cut my pets coverage RIDICULOUSLY low & jacked the cost, just as she is about to be a senior. Before this I would have said I’m surprised they are so straightforward and great. Thankfully she has no pre existing conditions and I’ve switched. Be careful. I know they are here to make money but they went way too far. It should be criminal.
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Slow UI, Non functional
Trying to add a car, can’t add my lenders address because app doesn’t like it. Tried calling support, no answer…
Pitiful website!!!!!!
Had right password….didnt work, had to change it. Finally in and can’t print my car coverage card!!! Terrible.
I’d cards
Unable to print
Very Easy to Navigate
I am surprised by how easy this app is to use. I needed an ID card. I even added to Apple Wallet.
Broken since 14.0.0
Version 14.0.0 fails at login. Nearly one month after I reported bug and received acknowledgment, this broken version has still not been updated.
Awful at anything tech related
Can’t reinstate my cancelled coverage on the app and when I try on browser I can’t change my method of payment or the page just turns blank
Terrible
I can’t see my policy for my pet. Can’t see ID cards. The app is hideous. I definitely think I will cancel this insurance and go with something else.
Fake positive reviews
Like many complete trash apps, these pristine reviews are all fake
Just a bad app !
This app does not work at all for adding a new car. Nation Wide is closed on weekends, so newly purchased car on weekends can not be added to policy.
Horrible App
It’s almost impossible to get salient policy information on this app.
Also it asks for identity verification multiple times after having properly verified the identity initially.
Then you still can’t locate the information you need.
Total waste of time
Also it asks for identity verification multiple times after having properly verified the identity initially.
Then you still can’t locate the information you need.
Total waste of time
App itself is simple
The app itself is simple. Once in a while i get a notification when my payment will be due but it’s never accurate and as a college student who works a part time it’s really draining trying to predict when it will go through. I wish there was an option to pay in advance but there no option for that.
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Awful
Nationwide went out of their way to an ridiculous level to try to deny my claim. Would love to be done with them as soon as possible. Definitely not on your side!
Very unreliable App
Very slow and unresponsive app takes ages to load and process.
Error messages all the time
Error messages all the time
