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Acuity Insurance

Acuity Insurance

Mange policies & payments

7.6K ratings
53 reviews
🔧 Utilities
💰 Finance
Free

Details

  • Released
  • Updated
  • December 30, 2013
  • September 29, 2026

Features

Developer

Acuity, A Mutual Insurance Company
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Reviews summary↘︎
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About

Manage your insurance policies and payments conveniently from your mobile device. Access policy details, make payments, report claims, and get roadside assistance 24/7. This app simplifies insurance management and keeps important information readily available.

✓View agency details
✓Save vehicle ID cards
✓Digital insurance certificates
✓24/7 Emergency Roadside Assistance
✓Claims process guidance
✓Locate auto repair shops
✓Pay bills via debit/credit or checking account
Show original description

What users say

Summarized from real user reviews of Acuity Insurance. Based on 7.6K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use
  • 👍Convenient payment options
  • 👍Excellent customer service
  • 👍Reliable insurance coverage
  • 👍User-friendly app interface

Negative things

  • 🐛App crashes and login issues
  • 🔒Lack of security features (password management)
  • 💰Concerns about pricing and fees
  • 🔍Difficulty navigating multi-policy accounts
  • 🔧Limited functionality (policy creation, etc.)
See all reviews

What's New in Acuity Insurance

3.4.0

September 29, 2026

Improve access to eDelivery sign-up & minor UI enhancements

User reviews

Most RecentHighest RatedLowest Rated

Even AI says this app is problematic

To quote Google Gemini: “If your Acuity Insurance mobile app isn’t working, you are not alone; users frequently report issues like automatic logouts, error code 100, and a failure to cache or load digital auto insurance ID cards.”
Abies fraseriAbies fraseri

Finally fixed it.

Can save the password now. Good.
GoarounderGoarounder

Needs to save password

Nobody remembers their password after a crash. Fix the app to allow Face ID login!
GoarounderGoarounder

Doesn’t save login anymore

With new update have to re-enter login every time. Nobody remembers their password after a collision.
GoarounderGoarounder

Needs new policy creation ability

Creators should add the ability to create a new policy online or at least get pricing information with an agent doing the finishing touches
ggggggwwwwweeeggggggwwwwweee
See 48 more reviews

Developer apps

Acuity Heart
Acuity Heart

by Acuity, A Mutual Insurance Company

🌐 Social Networking

(3)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

App freezes and crashes on login

Bug

Wallet cards not updating automatically

Bug

Inconsistent behavior across app features

Bug

Difficulty accessing and managing policies

Bug
✨

Requested Features

5 requests

Add policy creation and pricing tools

Feature

Improve login and password management

Feature

Enhance multi-policy account management

Feature

Introduce dark mode and other accessibility features

Feature

Streamline claims and billing processes

Feature

FAQ

What can I do with the Acuity Insurance app?

The app allows you to manage your insurance policies and payments conveniently. You can view your agency details, save vehicle ID cards and insurance certificates, make bill payments, and report claims. It also provides 24/7 access to Emergency Roadside Assistance and helps you locate approved auto repair shops.

How do I pay my bills through the app?

You can easily pay your bills directly through the app using a debit/credit card or a checking account. The app simplifies the payment process, allowing you to stay up-to-date with your insurance obligations.

Is the Acuity Insurance app free to download?

Yes, the Acuity Insurance app is free to download and use. While the app itself is free, it does contain advertisements. There are no in-app purchases mentioned in the provided description.

What if I need roadside assistance?

The app offers instant connection to Emergency Roadside Assistance, available 24/7. This feature ensures you can get help quickly when you need it most, directly through your mobile device.

Can I use the app to report a claim?

Yes, you can report claims directly through the app. It provides step-by-step guidance through the claims process, making it easier to navigate during a stressful time.