Esurance Mobile

Esurance Mobile

by Esurance

209K ratings
131 reviews
Free

Details

Released
April 22, 2010
Updated
August 3, 2026

Features

Esurance Mobile screenshot #1 for iPhone
Esurance Mobile screenshot #2 for iPhone
Esurance Mobile screenshot #3 for iPhone
Esurance Mobile screenshot #4 for iPhone
Esurance Mobile screenshot #5 for iPhone
Esurance Mobile screenshot #6 for iPhone
iphone
ipad
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About

Manage your auto insurance policy with ease. Access your ID card, pay bills, file claims, and get roadside assistance quickly. The app features a modern design with simplified navigation for a seamless user experience.

✓Policy management
✓Claim filing
✓ID card access
✓Roadside assistance
✓Bill payment
✓Repair tracking
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What users say about Esurance Mobile

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What's New in Esurance Mobile

4.6.0

August 3, 2026

• The team added Multi Factor Authentication and knocked off some bugs helping to make your (insurance) lives easier. Because we value your feedback, please continue to let us know what you think at customerservice@esurance.com

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User reviews

Can’t log in

Login works on website. Exact same info does not work on app despite multiple attempts at problem-solving

Scam

I was given an car insurance without a driver !! They assured me it was fine !! Few months later after taking thousands of my money !they told me that i couldn’t have my insurance without an driver license? Even tho they were very fine with that at the beginning.. do i get my money back since i was played ?
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Worst app ever

This app used to work. It has stopped being an efficient way to manage your policy for over a year and I’m honestly ready to switch companies simply over this annoying factor. It never takes your password. There is no easy button to make payments. It is the most complicated useless app I have ever used.
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Can’t login in

Doesn’t allow me to log in. Really inconvenient considering someone just rear ended me. I don’t get the texts or emails to authenticate my account. Fix it please!!!!!

Authenticator doesn’t work

App constantly asks for multifactor authentication but never sends codes. You have to call and then they’ll tell you it’s related to a system update. What is the point of a mobile app that you have to call and then to gain access to?

Developer apps

User experience

🐞

Reported Bugs

2 issues

App not allowing address entry for roadside assistance

Bug

Policy changes not working through the app

Bug
✨

Requested Features

3 requests

Ability to upload dash cam footage for claims

Feature

Real-time claims status updates

Feature

More intuitive billing and payment management

Feature

FAQ

What can I do with the Esurance Mobile app?

The app allows you to manage your auto insurance policy, including logging in, checking coverages, adding or editing car information, filing claims, submitting photos for estimates, paying bills, and updating your contact or payment information. You can also access your ID card, find preferred repair shops, and get roadside assistance.

How do I get roadside assistance through the app?

You can request roadside assistance directly through the app by selecting your service needs, such as lockout or towing. The app will help you find service providers nearby and provide real-time updates on your rescue, including tracking on a map, all without needing to make a phone call.

Is the Esurance Mobile app free to download and use?

Yes, the Esurance Mobile app is free to download and use. There are no charges for downloading the app or for accessing its core features related to managing your insurance policy and services.

Can I use my digital ID card from the app as proof of insurance?

You can view and save your insurance ID card within the app. In many states, this digital version can be used as proof of insurance. However, it's advisable to check if digital proof of insurance is accepted in your specific state.

What kind of information can I access about my policy?

You can log into your policy to check your coverages, view and save your ID card, and access new, helpful policy information pages. The app provides easy access to key details about your insurance.