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Direct Auto Insurance

Direct Auto Insurance

Your policy, wherever you go.

48K ratings
479 reviews
#171 in free Finance
💰 Finance
Free

Details

  • Released
  • Updated
  • August 17, 2021
  • September 4, 2026

Features

Developer

National General Insurance Company
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Direct Auto Insurance screenshot #1 for iPhone
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Direct Auto Insurance screenshot #5 for iPhone
iphone
ipad
📈no. 171
Charts↘︎
📌Ready
Reviews summary↘︎
⭐479
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 4 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your auto insurance policy conveniently from your mobile device. Access policy documents, ID cards, make payments, and handle claims on the go. Request roadside assistance and review your coverage details anytime, anywhere.

✓Access ID cards
✓Make payments
✓Sign policy documents
✓Request roadside assistance
✓File a claim
✓View policy documents
Show original description

What users say

Summarized from real user reviews of Direct Auto Insurance. Based on 48K reviews and a 4.8/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Quick and easy access
  • 👍Affordable insurance
  • 👍Friendly service
  • 👍Smooth and easy to use

Negative things

  • 🐛Frequent app crashes and bugs
  • 🐛Login and password issues
  • 🐛Inability to manage policy details
  • 🐛Unreliable app and website
  • 🐛Frequent app updates required
  • 🐛Poor customer service
See all reviews

What's New in Direct Auto Insurance

Release 2026-09-02 Version 808 (1.90.808)

September 4, 2026

We’ve made some behind-the-scenes improvements to help keep things running smoothly

Charts

Top Free

📈 171+8

Finance

This app rose +8 positions in Finance chart.

Last updated on September 18, 2026.

User reviews

Most RecentHighest RatedLowest Rated

I would like to put my credit card on file to be auto deducted.

Great app, one suggestion… I want to have auto pay. Great app though
Big Bruh TrillBig Bruh Trill

One concern

No matter what I insurance have goes up by $50 or more..
But I like the company.
MeasinchellMeasinchell

IDK WHATS GOING ON?!

Why do I always agree on a set price per month on the phone and when I log in.. the price is always more then what I discussed with an agent. This the second time it has happened.
Juanie2xxJuanie2xx

Mathews

Convenient, easy to use
Volante'Volante'

Great pricing

I am highly amazed on how much I just saved with Direct Auto! I’m not talking about a couple dollars either! Thank you so much Direct Auto Insurance!
Carmelo132gCarmelo132g
See 474 more reviews

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User experience

🐞

Reported Bugs

4 issues

App freezes and crashes

Bug

Login issues and inability to reset password

Bug

Inability to make payments through the app

Bug

Inconsistent app behavior and functionality

Bug
✨

Requested Features

4 requests

Add dark mode

Feature

Implement Face ID and widgets

Feature

Allow policy changes and updates through the app

Feature

Improve app stability and performance

Feature

FAQ

What can I do with this app?

This app allows you to manage your auto insurance policy from your mobile device. You can sign policy documents, access your ID cards, make payments, and renew or reinstate your policy. It also provides features for requesting roadside assistance and filing claims.

How do I access my ID cards?

Once logged into the app, you can easily access your digital ID cards. This eliminates the need to carry physical copies and ensures you always have them readily available when needed.

Is there a cost to use this app?

Based on the provided information, the app is available for free. There are no mentioned costs associated with downloading or using its core features.

Can I file a claim through the app?

Yes, you can file a claim directly through the app. This streamlines the claims process, allowing you to report an incident and initiate the claim from your mobile device.

What information can I view about my policy?

The app provides comprehensive access to your policy details. You can view your drivers and vehicles, understand your coverages, access all policy documents, and review your payment history.