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Direct Auto Insurance

Direct Auto Insurance

Your policy, wherever you go.

58K ratings
517 reviews
#208 in free Finance
💰 Finance
Free

Details

Released
August 17, 2021
Updated
October 9, 2026

Features

Developer

National General Insurance Company
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Direct Auto Insurance screenshot #1 for iPhone
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iphone
ipad
📉no. 208
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Reviews summary↘︎
⭐517
Reviews↘︎
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 4 weeks
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About

Manage your auto insurance policy conveniently from your mobile device. Access policy documents, ID cards, make payments, and handle claims on the go. Request roadside assistance and review your coverage details anytime, anywhere.

✓Access ID cards
✓Make payments
✓Sign policy documents
✓Request roadside assistance
✓File a claim
✓View policy documents
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What users say about Direct Auto Insurance

Reviews of Direct Auto Insurance are mostly negative: the Finance app is rated 4.8/5 from 58K App Store ratings. What users like most: quick and easy access, affordable insurance. Top complaints: frequent app crashes and bugs, login and password issues. Summarized from real user reviews.

Positive things

  • 🚀Quick and easy access
  • 👍Affordable insurance
  • 👍Friendly service
  • 👍Smooth and easy to use

Negative things

  • 🐛Frequent app crashes and bugs
  • 🐛Login and password issues
  • 🐛Inability to manage policy details
  • 🐛Unreliable app and website
  • 🐛Frequent app updates required
  • 🐛Poor customer service
See all reviews

What's New in Direct Auto Insurance

Release 2026-10-07 Version 818 (1.90.818)

October 9, 2026

We've made it easier to manage your insurance policies. Customers can now securely add and access multiple eligible policies using a single login, providing a more complete view of their coverage and a simplified account experience. This update also supports bundled Home and Auto policies under one account.

More

Charts

Top Free

📉 208-4

Finance

This app dropped -4 positions in Finance chart.

Last updated on November 4, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Simple app

Great to use only annoying thing is u gotta sign in every single time lol
Ppizzafartt

Bad communication

I paid $216 on Oct.21 and my insurance was cancelled Oct.30 with hours notice. Come to find out they said I was “underpaying”. Not sure how that even happens. So I had to pay $130 in back pay to reinstate my insurance. Ridiculous when I could’ve just been told on Oct.21st that I had a previous balance
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BBruceyj2

If you wanna be frustrated all day

Yeah the app is terrible, takes five years to load. Never remembers your password, even with passkey or google
IItsJusticeBeatz

Cost more

Communicate better and help us save money not find ways to pay more!
LBLittle big bigger22

Steff

Just some good insurance at a reasonable price…
MMomlivingonabudget
See 512 more reviews

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User experience

🐞

Reported Bugs

4 issues

App freezes and crashes

Bug

Login issues and inability to reset password

Bug

Inability to make payments through the app

Bug

Inconsistent app behavior and functionality

Bug
✨

Requested Features

4 requests

Add dark mode

Feature

Implement Face ID and widgets

Feature

Allow policy changes and updates through the app

Feature

Improve app stability and performance

Feature

FAQ

What can I do with this app?

This app allows you to manage your auto insurance policy from your mobile device. You can sign policy documents, access your ID cards, make payments, and renew or reinstate your policy. It also provides features for requesting roadside assistance and filing claims.

How do I access my ID cards?

Once logged into the app, you can easily access your digital ID cards. This eliminates the need to carry physical copies and ensures you always have them readily available when needed.

Is there a cost to use this app?

Based on the provided information, the app is available for free. There are no mentioned costs associated with downloading or using its core features.

Can I file a claim through the app?

Yes, you can file a claim directly through the app. This streamlines the claims process, allowing you to report an incident and initiate the claim from your mobile device.

What information can I view about my policy?

The app provides comprehensive access to your policy details. You can view your drivers and vehicles, understand your coverages, access all policy documents, and review your payment history.