Direct Auto Insurance User Reviews

Direct Auto Insurance
Direct Auto Insurance
National General Insurance Company

Customer Experience

Positive experience36.8% of reviews
Neutral4.7% of reviews
Negative experience58.5% of reviews

~ Based on 451 written reviews from the US App Store.

What users say

Is Direct Auto Insurance Safe?

Direct Auto Insurance appears safe based on user ratings. AppsHunter Safety Score for Direct Auto Insurance is 96/100.

This assessment is based on 36,122 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.5% of ratings point to a safe experience
2.2% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 20,085 App Store ratings for Direct Auto Insurance.

Is Direct Auto Insurance Legit?

Direct Auto Insurance appears to be a legitimate app. AppsHunter Legitimacy Score for Direct Auto Insurance is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Me encanta

Muy bueno

Fácil uso

Tiene un uso muy sencillo y práctico para realizar los pagos

Great

Easy to set up and get policy started.

Love

I love how easy they make it with the app.

It’s almost been a year with them

The app is very convenient

Really easy and simple

Everything on this app is very easy and super simple to make any type of claims and payments !

Cheap not so convienent

They need to make it so you don’t have to have a different log in for your motorcycle policy vs your car/truck policies. It also sucks that you have to manually log in every time because it has to take you to a secondary link to log in. Otherwise it’s a pretty good app and the company is saving me a couple grand compared to the gecko.
Show more

Wonderful

They are great insurance company no problem here

Insurance

I love this insurance people keep calling me trying to get me to get other insurance, but this is the lowest price one and I tell them to forget it and I love the app.

1 star

Need better quality

Direct Rules

Direct Rules… get with them. They’re the most hassle free affordable insurance company I’ve worked with.

You’re welcome

Very easy to navigate throughout the app for payment and other information needed.

Easy app

Never gives me any troubles loading or logging in or processing payments.

Sign in

Shouldn’t have to go outside the app to sign in.

😤

Hopefully my insurance gets lower

Customer service

They can’t speak good English and they were rude about the help and also left me for long wait time

Useless app

App does not work and neither does website. Both continuously say there’s an error so there is no way to log in to see account. Has been such a headache and hassle trying to do anything keep having to call to get what I need.

One stop shop, look no further.

They are an excelent company. straight up with you from the start. ourteous & proffesional.

A few issues - glitchy

Freeze constantly

App login.

App is good but could be better. Like autologin or face id login without having to sign into Google every time