Direct Auto Insurance User Reviews
Customer Experience
~ Based on 451 written reviews from the US App Store.
What users say
Summarized from real user reviews of Direct Auto Insurance. Based on 36K reviews and a 4.8/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Finance app.
Positive things
- 🚀Quick and easy access
- 👍Affordable insurance
- 👍Friendly service
- 👍Smooth and easy to use
Negative things
- 🐛Frequent app crashes and bugs
- 🐛Login and password issues
- 🐛Inability to manage policy details
- 🐛Unreliable app and website
- 🐛Frequent app updates required
- 🐛Poor customer service
Is Direct Auto Insurance Safe?
Direct Auto Insurance appears safe based on user ratings. AppsHunter Safety Score for Direct Auto Insurance is 96/100.
This assessment is based on 36,122 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 20,085 App Store ratings for Direct Auto Insurance.
Is Direct Auto Insurance Legit?
Direct Auto Insurance appears to be a legitimate app. AppsHunter Legitimacy Score for Direct Auto Insurance is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Muy bueno
Tiene un uso muy sencillo y práctico para realizar los pagos
Easy to set up and get policy started.
I love how easy they make it with the app.
The app is very convenient
Everything on this app is very easy and super simple to make any type of claims and payments !
They need to make it so you don’t have to have a different log in for your motorcycle policy vs your car/truck policies. It also sucks that you have to manually log in every time because it has to take you to a secondary link to log in. Otherwise it’s a pretty good app and the company is saving me a couple grand compared to the gecko.
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They are great insurance company no problem here
I love this insurance people keep calling me trying to get me to get other insurance, but this is the lowest price one and I tell them to forget it and I love the app.
Need better quality
Direct Rules… get with them. They’re the most hassle free affordable insurance company I’ve worked with.
Very easy to navigate throughout the app for payment and other information needed.
Never gives me any troubles loading or logging in or processing payments.
Shouldn’t have to go outside the app to sign in.
Hopefully my insurance gets lower
They can’t speak good English and they were rude about the help and also left me for long wait time
App does not work and neither does website. Both continuously say there’s an error so there is no way to log in to see account. Has been such a headache and hassle trying to do anything keep having to call to get what I need.
They are an excelent company. straight up with you from the start. ourteous & proffesional.
Freeze constantly
App is good but could be better. Like autologin or face id login without having to sign into Google every time
