Finally fixed it.
Can save the password now. Good.
Needs to save password
Nobody remembers their password after a crash. Fix the app to allow Face ID login!
Doesn’t save login anymore
With new update have to re-enter login every time. Nobody remembers their password after a collision.
Needs new policy creation ability
Creators should add the ability to create a new policy online or at least get pricing information with an agent doing the finishing touches
App sign on
It would be nice if username was saved and didn’t need to be entered every time. Password also isn’t in password manager
Very good
I’ve heard nothing but really good experience so far being with you guys. I wouldn’t change insurance companies. Acuity has been very good to me!!!
Pricing
I believe higher cost
Danny Cross
Acuity has been very good in their approach to our claims.
Great overall
Very easy app to work with!
Great Insurance!
I’ve enjoyed having insurance with Acuity. Their app is easy to use and everything is at my fingertips! Love the layout and design!
Dependable and Thorough
In addition to financial strength, your policyholder communications process is outstanding.
Needs Work
App fails to allow one to navigate the menu without ending up in a blank white screen.
Acuity is simple and easy
Wisconsin based insurance company that is amazing!
No dark mode; wallet cards get out of date
Cards in Apple wallet expire without warning. They should just update as the policy is renewed, so a current card is always readily available.
Also, the app forces Face ID to sign in, instead of letting users use the built-in iOS 18 feature to require Face ID for the app.
Also, the app forces Face ID to sign in, instead of letting users use the built-in iOS 18 feature to require Face ID for the app.
A true story
Often I heard of a company named Acuity and how professional and engaging they were. In 2023 I decided to secure our insurance needs with Acuity. The short of it is - we experienced a true story. Thank you.
Fantastic company!
We love Acuity. Amazing insurance company and awesome claims service. Great app
Easy to use
Nice interface, no confusion using this site.
App
App won’t work log in and app shuts down
Difficult billing and policy
When having multi-products insured the policy and billing method causes problems.
A
My mortgage providers are confused by your policy/billing. It appears that the amount due Acuity is the sum of multiple policies, therefore when the mortgage providers do their analysis for the upcoming year the inflated amount causes a shortage in the escrow account and an increase in my monthly mortgage payment or request for additional escrow funds. To further add to the problem this makes it difficult to pay what I am responsible for paying; my auto and umbrella policies. The representative at Acuity couldn’t understand that I only wanted to pay my auto and umbrella policies. The total due that she was telling me included a dwelling that Acuity had not been paid yet. They could not understand that. I could not get an amount due and pay for my…auto and umbrella policies.
A
My mortgage providers are confused by your policy/billing. It appears that the amount due Acuity is the sum of multiple policies, therefore when the mortgage providers do their analysis for the upcoming year the inflated amount causes a shortage in the escrow account and an increase in my monthly mortgage payment or request for additional escrow funds. To further add to the problem this makes it difficult to pay what I am responsible for paying; my auto and umbrella policies. The representative at Acuity couldn’t understand that I only wanted to pay my auto and umbrella policies. The total due that she was telling me included a dwelling that Acuity had not been paid yet. They could not understand that. I could not get an amount due and pay for my…auto and umbrella policies.
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Application Problems
App times out after logging in
