needs alerts and notifications
very easy to miss things without alerts and notifications. probably one of the worst platform out of all the online banks
Trouble logging in
I always have trouble logging in, or paying bills. It always says can’t complete, try again later. It used to work more smoothly but the last year or more I’ve been having trouble with it working.
Easy to use to do e-transfers but unable to do e deposit with cheques recent glitch
Simplii has been great to use in term of transferring between accounts, sending e-transfers, and setting up bills. However, recently I’m unable to do an edeposit, every time I open my camera to take a photo through the app, I see a white or light grey screen and can’t see the camera view. But my camera app is working fine. Something is off and I’m up to the recent update. Let me know if is an issue for others and how this can be fixed, thanks!
Show more
Disappointed by the support team
Terrible bank! I called them to dispute a fraudulent transaction on my account in April, it’s now July and they say they made a mistake and ended up not filing the chargeback yet I have been waiting thinking they’re doing an investigation
Terrible app, especially if you are travelling
If you plan on using the app to manage your finances while
you are out of the country, you absolutely need to enable push notifications. Despite many attempts and spending almost an hour on the phone with Simplii support, this just cannot be done. A quick online search shows that it’s a known problem.
you are out of the country, you absolutely need to enable push notifications. Despite many attempts and spending almost an hour on the phone with Simplii support, this just cannot be done. A quick online search shows that it’s a known problem.
Show more
