New update sucks
It seems that the new update now shows pending transactions as if your debit card was like a credit card. Please remove this as no one is happy with it.
BBurashaga
A very bad experience so far…
The iOS version of this app is very, very bad. Connectivity issues and errors all the time. As a new client dealing with such low quality product, I have to say that it is a very underwhelming experience. You can even find unofficial videos on social media troubleshooting your app. Many of them. You should be concerned.
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Ssercosan
Keeps Freezing
Terrible app. Freezes on the same screen every time I try to view my balance. Way too many prompts trying to get you to use additional features as well.
11232459
Customer Service
App is okay, customer service thru phone sucks. AI voice assistant is useless and it takes TOO long to talk to somebody. First they give you all these BS options and ALOT of useless promotions. Took up my whole 45min break and still haven’t talked with anybody. I am closing my account in a month because of this.
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CConcernedCitizen0106
Accepting interac transfers issue
Upon accepting interac transfer and choosing the corresponding bank [cibc] the page in the bank app fails to open showing a white blank screen. The only course of action for us is to try again until it works. Sometimes it can take up to 14 retrys before it works.
Sometimes it logs you in but the page to choose the bank account you want to deposit it at never shows up and we have to re accept the transfer until works.
The error seems to get worst every update. Please fix
Sometimes it logs you in but the page to choose the bank account you want to deposit it at never shows up and we have to re accept the transfer until works.
The error seems to get worst every update. Please fix
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ARAnthony Renda
