Needs UI Revamp
It is almost iOS 27. The app needs a better UI interface and aesthetics. The logo can be used alone and the name on the bottom can be CIBC. Dark mode black icon is also a good feature. Scotiabank has a good app as a model.
CIBC
Good Bank
Scrap
La pire application bancaire, je peux pas déposer mon argent , l’application jam , la page reste blanche , je dois recommencer 6-7 fois la démarche pour chaque client. Je perds un temps précieux! C’est un compte entreprise j’ai pas le temps de perdre mon temps avec les dépôt d’une trentaine de clients…
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Bad Bank
It's not worth doing business with this bank
Poor poor app
I cannot connect to live chat on the app without it freezing and crashing then disconnecting chat. Calls take forever and always require card handy. It’s an inept system that really makes me reconsider who I bank with. If no improvement this month app will be deleted and banking accounts will be closed.
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Always Down
The server is down every day. Most likely after business hours. There is a big delay on master card payment processing which I know it’s the bank not the app. Also the app is too complicated and not user friendly.
Dumb app
Mediocre products & deceptive business tactics to offer high interest for 3 months only applicable for new customers. No checking accounts for low income workers & people in need are forced to spend extra to just to maintain their account unless maintain thousands of $ monthly.
Work ok BUT
When you can connect, the app is fine. But, if you are not connected to wifi, it will not work, saying you have no internet connection. Even with my phone having four bars 5G+, and every other app working flawlessly, including my two other banking apps, this app will not function at all.
Etransfer Glitch
Cannot receive push notifications when making an e-transfer or updating payee contact email. Was working fine until last week.
bug toujours !!!
je n’arrive jamais à accéder mes comptes , je reçois toujours des messages d’erreurs
VERY Disappointed in CIBC
Thanks for nothing CIBC, I’m unable to download your latest app update, guess I’m gonna have to buy a new iPad…. NOT! 😡 07/22/26 Update: CIBC closed their doors and ATM in the town I live in. Now I must have my statements mailed to me, phone CIBCs toll free # to check on my account and travel roughly an hour in order to make a deposit or withdrawl. Time to switch banks.
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Older phone.
New app is not supported on older iOS anymore. Cannot access my online banking through my phone. Zero stars.
Why’s is there so many maintenance breaks?
Every night 9:30-2:30 sometimes during the day can’t receive or send money like do you know how annoying this is I want my money not for my money to be stuck. I’m changing banks 1 STAR!
App isn’t working AGAIN
If I could give this negative stars I would. This mobile bank app is TRASH multiple times a week they put out some error saying the app isn’t working. It’s effecting my bills and effecting purchases. I HATE THIS APP
Face ID feature doesn’t work as expected
It’s frustrating that this app has a Face ID option, but it rejects it and still requires me to manually type my password every time I log in. I even contacted customer service, and they confirmed that’s how the app currently works.
If the app is going to advertise Face ID as a login feature, it should actually allow users to log in with Face ID instead of forcing a password every time. That defeats the purpose of having biometric authentication in the first place. I hope the developers fix this in a future update.
If the app is going to advertise Face ID as a login feature, it should actually allow users to log in with Face ID instead of forcing a password every time. That defeats the purpose of having biometric authentication in the first place. I hope the developers fix this in a future update.
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Doesn’t protect your money and will happily help people scam you
After the bank fees and the ability to barely use my account I’ve decided to go elsewhere with my saving and investments as Cibc can’t seem to keep there hands off other peoples money. Going to RCB hopefully others do the same as well
App is fine but promos annoying
The app is fine and does what it needs to do. But every time you login you are hit with a promo for financing or something and constantly have to say No, Thanks, and then it asks if you are sure and you have to say no again. So annoying! I bank with TD also and their app NEVER does that. I can just do my banking and leave with TD. Enough with the promos.
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Too heavy and useless
This app is so loaded with adds and useless stuff that it can’t load and I can’t even check balance or accept etransfer without issues. It’s a tormenting experience to accept etransfer on this app. I guess they picked their developers through dei
Ads?? Are you kidding me?
Please stop this nonsense of an ad to sell me Disney plus when I log into my bank. This is an insane thing you are doing. There should be no ads in an app to view my bank. I would like to file a complaint as well.
push notifications
Please add push notifications for incoming deposits, not just withdrawals. It would be really helpful to get notified when money is deposited into my account, such as my paycheck or transfers. Many banking apps already offer this feature, and it would make the CIBC app much more convenient. Thank you!
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