Doesn’t protect your money and will happily help people scam you
After the bank fees and the ability to barely use my account I’ve decided to go elsewhere with my saving and investments as Cibc can’t seem to keep there hands off other peoples money. Going to RCB hopefully others do the same as well
App is fine but promos annoying
The app is fine and does what it needs to do. But every time you login you are hit with a promo for financing or something and constantly have to say No, Thanks, and then it asks if you are sure and you have to say no again. So annoying! I bank with TD also and their app NEVER does that. I can just do my banking and leave with TD. Enough with the promos.
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Too heavy and useless
This app is so loaded with adds and useless stuff that it can’t load and I can’t even check balance or accept etransfer without issues. It’s a tormenting experience to accept etransfer on this app. I guess they picked their developers through dei
Ads?? Are you kidding me?
Please stop this nonsense of an ad to sell me Disney plus when I log into my bank. This is an insane thing you are doing. There should be no ads in an app to view my bank. I would like to file a complaint as well.
push notifications
Please add push notifications for incoming deposits, not just withdrawals. It would be really helpful to get notified when money is deposited into my account, such as my paycheck or transfers. Many banking apps already offer this feature, and it would make the CIBC app much more convenient. Thank you!
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Worse desposit policies ever
Tell me why I get my pay check and have to wait almost 2 weeks for it to become available when I deposit it into my account.
Terrible interface
Since the last update the mobile banking app is so abbreviated that navigation is both unintuitive and illogical.
Banking terms are different in this organization
Awful service, agents have no knowledge. They made a huge mistake in my statement and nobody is helping. The chat agents are nonsense and after waiting for so long they can’t help and your time is up and get disconnected over and over again
Review information twice
Application asking me to review my personal information when I already did it just days before.
Etransfer issues
Everytime I want to log in and send an etransfer I play the 0011 error code game, I’m constantly having to reset my app in hopes one time it will go through. I’ve had this app over a year and continue to have this issue, incredibly disappointing and exhausting
VPN requires a dedicated IP address
It would nice to have the Call Center notified about the VPN requirement.
It can’t get any worse
CIBC
Has been the worse Banking experience I ever had.
Has been the worse Banking experience I ever had.
Worst Bank
Way too many ads.
Bug blocking use
(June 2026) For weeks now, I have been asked to confirm/update my personal info. It errors out when I enter in my work address every time. Now I’m blocked from even logging in because of this. I would expect some system to be monitoring critical failure logs like this!
Lots of fluff and complexity, another bank that charges extra fees
Finally updated as an app, bank is still more greedy with profit fees monthly now.
Another update. Frequently can’t login. I sign in, it send a push notification code and then just hangs, never logging in. This happens 90% of the time. Very buggy and poor. The app says there is new security and yet it doesn’t work any better.
Update Can no longer ‘register’ a device for push notifications, yet can on the Simplii version of the same app. Have to receive a call every time I want to login as it won’t send text messages.
A bad app.
Having to push a button to login with faceID, how does that help? Most apps attempt faceID login when you open the app, of course. Archaic. Too much marketing and fluff. Simple and get to the point. They are charging fees for things that they create the situation so they can charge. American like bank, fee and feee and allow about me. Just the usual greed. You can add your credit card from the app to Apple Pay, great feature. Debit is harder, makes no sense. Not the best bank for sure. Not an amazing app.
Another update. Frequently can’t login. I sign in, it send a push notification code and then just hangs, never logging in. This happens 90% of the time. Very buggy and poor. The app says there is new security and yet it doesn’t work any better.
Update Can no longer ‘register’ a device for push notifications, yet can on the Simplii version of the same app. Have to receive a call every time I want to login as it won’t send text messages.
A bad app.
Having to push a button to login with faceID, how does that help? Most apps attempt faceID login when you open the app, of course. Archaic. Too much marketing and fluff. Simple and get to the point. They are charging fees for things that they create the situation so they can charge. American like bank, fee and feee and allow about me. Just the usual greed. You can add your credit card from the app to Apple Pay, great feature. Debit is harder, makes no sense. Not the best bank for sure. Not an amazing app.
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Used to work
The app is not working now. Won’t open, just goes to a white screen. Deleted and reloaded to no avail. You app updates are going the wrong way!
Has some issues that can be fixed
I am just a Credit Card user. There are 2 issues I can point out. In current iOS Version 10.77.1 when I lock my Costco Credit Card, there is a UI issue where it shows the gift card balance on top of Credit Card page. Also the app keeps on telling me I have 1 month left to file taxes 😂 Come on guys we’re entering July.
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fix this plz
The CIBC app works well overall, but one feature I'd love to see improved is credit card payment tracking. In the TD app, when I made a partial payment toward my credit card balance, the amount I paid was immediately deducted from the total balance shown, making it easy to see exactly how much I still owed.
With the CIBC app, it's often unclear how much of the balance remains after making a payment, especially if I'm not paying the full amount. Adding a clearer "remaining balance after payment" display would make managing credit card payments much easier and improve the user experience.
With the CIBC app, it's often unclear how much of the balance remains after making a payment, especially if I'm not paying the full amount. Adding a clearer "remaining balance after payment" display would make managing credit card payments much easier and improve the user experience.
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Useless Bank
They are the most useless bank I ever been with, Their costumer service takes years to answer, better off go with RBC, atleast they pick up the call.
Thieves
Don’t bank with these monsters. Absolutely the worst idea to switch here. Dei call centres. Treat you like garbage.
If you’re white, take your money elsewhere
If you’re white, take your money elsewhere
