Besoin d’améliorations
Besoin au moins des mises à jour live …J’ai payé ma carte de crédit à la Banque CIBC , 4 jours après rien n apparaît sur mon relevé, je fais un paiement supplémentaire à mon hypothèque, 4 jours après rien n’apparaît, incapable de recevoir virement Interac, … on est en 2026 come on
Big Bank Poor App
Why is it called insights when you can’t total transactions from vendors or vendor categories. I really have to run my own spreadsheet to crunch the numbers because the app from a bank doesn’t. Shame. I’ll update this review if you update your app.
Latest update
Since the last update, the app does not show all my accounts in one page. There are ads for credit cards and insights after my checking and savings accounts and I have to scroll down to see my Line of Credit (spending account). So I cannot view all on one page. Can’t you put your ads at the end?
Usability bug: Browser login push codes disappear instantly
When logging into online banking on a browser, a push notification is sent to my phone containing the verification code. However, when I tap the notification banner to open the app, it immediately dismisses the notification before I can read or copy the code. Furthermore, there is no way to retrieve or view the code inside the app once it opens. This makes logging in via a browser extremely frustrating. Please keep the code visible or allow users to view their active verification codes inside the app.
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Unhelpful
Most unhelpful bank I’ve ever used, without a doubt would recommend another bank that wants to help you
Not the best
App is slow to load, 2FA is slow or buggy etc. many small irritants. Stopped using it.
Missing Dark Mode
Lack of dark mode and dark app icon.
Worst app of all canadian banks
Errors upon errors. Nothing gets fixed and I have to use their online banking website for everything. What’s the point of this app
Worst bank in NA
STEER CLEAR
Etransfer
Etransfer message section is missing. Tried restarting and deleting app. No different. Bug needs to be fixed
Update Preventing Customers from Reviewing Transactions
If I want to view past transactions you have to request them in the app.
I can’t view recent transactions past 5 weeks.
I can’t even view my last statement in the app.
It seems to be a deliberate effort to undermine a consumer’s ability to check for fraud and unauthorized transactions. Congratulations CIBC on being just another draconian money hungry bank. Too many disputes transactions due to retailer fraud? Too much trouble to protect your clients?
I really hope Costco dumps you and moves on to a honest customer centric company aligns with Costco’s mission and values.
I will use another card until this is fixed.
I can’t view recent transactions past 5 weeks.
I can’t even view my last statement in the app.
It seems to be a deliberate effort to undermine a consumer’s ability to check for fraud and unauthorized transactions. Congratulations CIBC on being just another draconian money hungry bank. Too many disputes transactions due to retailer fraud? Too much trouble to protect your clients?
I really hope Costco dumps you and moves on to a honest customer centric company aligns with Costco’s mission and values.
I will use another card until this is fixed.
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Needs work!
This app is so irritating that it is making me contemplate close this account with this bank. Every time I accept an EMT it goes to the screen and I have to login three separate times to get it to work. Constantly coming up with stupid offers and even though I decline, they still kept showing up. App takes forever to load when it is not my Internet connection. Needs a lot of work. Also with TD in Scotiabank and have no issues with their apps.
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Too many offers!
Tired of having to deal with offers every time I open the app. I just want to be able to quickly access my accounts and transact. You have to scroll all the way through the offer to dismiss it, then there is a second prompt asking if you're sure that you have to dismiss. Stop trying so hard to sell me stuff! You're making me want to switch banks.
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My Plan and Networth Feature Disappered
The best thing about the app was having a Networth feature on this app under My Plan.
Please add it back.
Please add it back.
Impossible to open an account online
Literally been trying all day and either nothing happens or it says try again it’s impossible to open an a bank account online idk why they even give you the option
Is this app real or not ?
It won’t download and says something about a payment etc… feels like it’s not the official app for CIBC … anyone else notice this ?
Suggestions
I hope CIBC add a new feature on the app where u can edit the spending limit on accounts.
Fix this ongoing issue
I didn’t pick my bank but sometimes when I want to send money it just says e transfer is unavailable for 24h and recently has deleted all of my saved contacts. I’m quite fed up with these constant delays and honestly will be switching if this is not addressed very soon.
Can't register my device
No explanation why, just an error code and genetic message. Suggestions online don't work. Also the design is pretty poor.
Needs UI Revamp
It is almost iOS 27. The app needs a better UI interface and aesthetics. The logo can be used alone and the name on the bottom can be CIBC. Dark mode black icon is also a good feature. Scotiabank has a good app as a model.
