Can’t pay bills or send e-transfers
Everytime I try to e-transfer or pay bills, the monetary part glitches out and won’t let me enter the numbers. Please fix this.
Terrible interface
The new interface absolutely sucks! It’s monochromatic and makes it hard to differentiate the different transactions. Please go back to the old interface. It’s a lot easier on the eyes.
App is great, login Push notifications haven’t been useable in well over a month
The Push notification on my iPhoneSE doesn’t show the code (perhaps screen size?) so I press the notification and instead of showing the full notification the app is opened - where there is no code either.
App update is a fail.
Inputs are unusable, can’t enter more than $9 in any amount line. How can I pay bills $9 at a time? Or deposit a check? Poor update. May have to leave to get my banking done.
Face id does not work
Face id has always been finicky.
The new update is worse and i have been locked out 4 times and have to reset password everytime
The new update is worse and i have been locked out 4 times and have to reset password everytime
Can’t pay bills in app
Since the update, it’s impossible to pay bills in the mobile app. Any figure you enter defaults to a single dollar amount and cannot be edited (eg. 5 becomes 5.00 and is locked). Customer service has been unhelpful with getting a fix, routing to use the website instead.
Very Disappointed
I use the app on my iPad and it doesn’t work well at all. I prefer landscape mode and the app flips back and forth between landscape mode and portrait mode when I have to select different options (ie: selecting which account to use for transferring $$ etc.). Facial recognition doesn’t appear at all unless I select an invalid card# and my actual card# gives error with password/card # combinations. Keep waiting for update to resolve errors but so far nothing. Really annoying for sure.
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Updated app
Not a fan of the new app. Will take some time to get used to the bland colors. Had gotten used to the bright colors to differentiate between accounts, transfers and other things. Hopefully features work well. Simplii is still my favorite for their diddle marketing and low cortisol raising notifications u like BMO whose marketing is terribly worded.
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Push Notifications does not work
1)Deleted & reinstalled the app multiple times. Still wont allow to turn on push notifications. Waited 72 hours as suggested by support, still didn’t work. Not comfortable using the app now, as it’s not secure without push notifications. No one is equipped to resolve my issue. Never experienced this issue with any other banking app ever. Customer support have not clue how to resolve this.
2) wont allow to type dollar amount when doing e transfers. Have to painstakingly bring pointer before the decimal to enter the correct amount . Weird!
2) wont allow to type dollar amount when doing e transfers. Have to painstakingly bring pointer before the decimal to enter the correct amount . Weird!
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New update
The new update makes the app more difficult to use and looks basic. I prefer the previous lay out.
Hate it
I do not like the new set up, it’s hard to find the things that were once easy to find. Sending bill payments is a hassle and when it does happen, it takes the payment more than once. The white background is a strain on the eyes and sometimes makes it hard to see the options
Needs improvement
Face ID login no longer works, entering bill payment amounts are glitching, you must exit and login again for it to work. It is not easier to navigate, things are not in logical spots. At least the colours aren’t as obnoxious anymore
Love the new App
The new app is clear and easy to use. It really looks good too!
New app
Not a fan of the new app. Difficult to navigate and challenging to look back at historical transactions.
Messed up
Everything moved around needlessly. Now much harder to find usual actions. And why must they constantly keep changing the colour scheme? Just annoying.
Sign in still broken
The app is fine but the sign in is still not working. This is a MAJOR bug that’s been going on for over a month . Having to reset my password every time I want to do any banking is a huge inconvenience. At this point it would be easier to switch banks than it is to sign in to this app. Please fix.
New app is worse
In the new app, I cannot see the list of my previous payments and e-transfers, it only provides the last most recent one. That feature was really good and now it’s gone. Very frustrating.
Don’t like the new app
Though the colours are pretty, I don’t like the new app and how simplistic everything looks. Everything blends together and it’s hard to differentiate the different pieces of my banking. Please go back to the old version.
Fail
Latest update can't open the account menu in landscape.
New Update
Since your last new update, I have been having issues paying bills & sending e-transfers because the app will change the amount to something like $5.00. We need an update to fix this please. I’ve never had issues with this app until this latest update
