App is awful
Mark and Lauren are amazing and very knowledgeable. The programs will give you results, and the work outs are great; but this app needs a major overhaul.
The app logs you out randomly if you’re not on wifi anymore or are travelling to another country and try to log in from a different area other than where you originally logged in. When you try to log back in, you get an error message, which makes you think you forgot your password. So when you try and reset it, the reset password link doesn’t work. You have to email customer support and wait days for a response.
Additionally, the tech support and customer service reps need a course in dealing with customers, because they only make the situation worse instead of actually offering useful solutions or reading the questions the customer is asking.
The app logs you out randomly if you’re not on wifi anymore or are travelling to another country and try to log in from a different area other than where you originally logged in. When you try to log back in, you get an error message, which makes you think you forgot your password. So when you try and reset it, the reset password link doesn’t work. You have to email customer support and wait days for a response.
Additionally, the tech support and customer service reps need a course in dealing with customers, because they only make the situation worse instead of actually offering useful solutions or reading the questions the customer is asking.
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App is garbage/programming is worth it!!
App is absolutely terrible. I stay for the programming. Which is fantastic.
Best Lifts I’ve Done
I’ve done many apps/online coachings, but this is the one that pushes me the most and gets me the best results. I’m a fan of how simple it makes my gym sessions.
Stay clear
Stay clear of this company they take your money say it’s been refunded when it hasn’t, all the proof has been provided. I will now be out of pocket $99.99 as they are in willing to sort this issue out
Second time in 2 weeks
Won’t load my workout, pulls other days, says I’ve done weeks I haven’t, isn’t connect to server… etc. second time within a phase I had to go off memory which is, quite literally, not the point. It wasn’t always this frustrating, just is now.
