Unreliable
Sometimes the app works like you would expect an app to work in 2026. Most of the time it works like dialup. Iโll tap on something to access it and I wonder if my phone has frozen or locked up. If I tap on my checking account to see transactions, it can take up to 15 seconds for it to open.
Great banking
I love your banking at CCoastal
App needs a rework
Have been a Coastal member since 2003. Unfortunately the last year of using the app has presented some issues from an end user perspective. How does one reset the password? This is basic functionality that does not exist in the app. One is prompted to call customer service which is not available in the evenings or on weekends. We have been locked out of our account for two days.
As a Director of Engineering with a background in Quality Assurance this is not acceptable. There should be options presented to the customer to reset their password and verify user information from within the application.
More than likely will be closing our account and utilizing our other accounts at other institutions.
As a Director of Engineering with a background in Quality Assurance this is not acceptable. There should be options presented to the customer to reset their password and verify user information from within the application.
More than likely will be closing our account and utilizing our other accounts at other institutions.
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Coastal app
Always works great for me! Checking loot. Transferring loot.
Clock it ๐
Clock it ๐
Received Money from Zelle
I received money from Zelle that was put into wrong Coastal account that belonged to me . Had hard time finding the money. Should have gone to my checking account.
203 Halston Dr Pikeville NC 27863-8482
MAQSHER
Satisfied Customer
Coastal Credit Union cares about our banking needs.
Works great
App functionality is great and has every feature I could want/need on a banking app
App is very user friendly
Well made app. Safe and efficient.
Great app
Great app after you figure things out and you can always call customer support.
Banking app
Easy to use and make payment
Ads are annoying
The new app is fine but the ads that appear above my account balances are annoying. No matter how many times I remove them, they always come back.
Appreciation ofโฆ
Appreciate all the help and good changes since the new update. Much easier to navigate!
Excellent Service
App is wonderful, easy to view whatever you are looking for, Iโm really enjoying it!
Good news, bad news
Good news: Coastal Credit Union is a great institution and the iPad app finally works in landscape orientation.
Bad news: Since some update to the app or iOS, bill pay canโt be completed in the app, so itโs just a convenient way to check your balances. This glitch also affects the Mac laptop. Why?
Bad news: Since some update to the app or iOS, bill pay canโt be completed in the app, so itโs just a convenient way to check your balances. This glitch also affects the Mac laptop. Why?
I love you Coastal
Might be biased cause this is the only bank Iโve had. The app is genuinely so easy to navigate, the chat box never has a long wait & you can do so many things without needed to get on a call.
Being there
Thanks for always being there when I need the money
Bug fix broke it entirely
Sigh. The children are back at Coastal. The bug fixes today broke the app completely. Someone call the adults and let them know what the kids are doing.
Check deposit
Great overhaul of a solid banking app.
Great
A great app for my phone. Iโm enjoying it very much. Can do a lot with the app.