COCA User Reviews

Name: COCA: Crypto Card & Wallet
Rating: 3.75862 (29 reviews)

COCA: Crypto Card & Wallet

CCA LABS - FZCO

💰 Finance

Top reviews

Most Recent Highest Rated Lowest Rated

It’s good, but…

Needs a bank acct

Pibbles78

a month ago

Be careful!

First they lost 1500€ what after 10 days they giv it back to me… after 2 months they blocked my card, after 3 days they close my account…. Be careful with this

iTom2424

a month ago

Cool

I like this app, it’s easy to use, and great cashback

Olly272710

2 months ago

Migration to 3.0 Went terrible

Migrated to their new version on April 24. ~$700 balance in the banking tab and the card disappeared. The banking tab is frozen. The card is declined at merchants. 24 hours later still the same, no help. Submitted tickets, get generic responses. Yet the money is gone. If the money isn’t restored or returned shortly will have to report them to the UAE and UK regulators and file police reports in Latvia.
Upd: 3 weeks later I can see my money. Haven’t checked if I could use it yet. But there is a positive progress. Tickets 6784 and 6794.

Angel Tol

2 months ago

Response from developer

Hi there! Thank you for your feedback. Please note that we are working on this as a high priority. We will provide an update in the ticket as soon as we receive information from our colleagues. Please accept our apologies for any inconvenience this may have caused. Thank you for your patience!

Good

Hi, I completed KYC. I receive salary every month in USDT TRC20. In the latest app version I still cannot see Tron network for USDT deposit. Is TRC20 support already rolled out? If yes, how can I enable it? Thank you.

Chief1312

3 months ago

Migration to 3.0 Went terrible

Migrated to their new version. ~$700 balance in the banking tab and the card disappeared. The banking tab is frozen. The card is declined at merchants. 24 hours later still the same, no help. Submitted tickets, get generic responses. Yet the money is gone. If the money isn’t restored or returned shortly will have to report them to the UAE regulator and file police reports in Latvia.
Upd 72+ hours later still no money back. Tickets were submitted 48+ hours ago 6784 and 6794.

Angel Tol

3 months ago

Response from developer

No withdrawal from card account

I deposited funds into the coca card account and it has turned out to be a nightmare, first their card don’t work at all no matter the merchant, then you can’t withdraw your funds from the card again , chatted to the customer support for days and they just kept giving generic answers , no help in sight they are still holding my funds up until moment and it baffles me that I might never be able to get it out

Derricknika

4 months ago

Response from developer

Hi there! We’re sorry to hear about your experience. If you’ve already submitted a support ticket, please update your review and share its number here so we can take a closer look. If not, you can easily submit a ticket using this link: https://help.coca.xyz/support/tickets/new

Not working at all

The card is not being issued. The support is also not responding.

A:A:A

5 months ago

Response from developer

Язык

Добрый вечер добавьте пожалуйста Русский или Украинский язык

полет012

6 months ago

New cashback policy is awesome

Enjoining my cashback from every purchase I made using cards. Thanks for bringing new nice features in the app

User137373748

9 months ago

New design

Redesign is super nice

LUMONINC

10 months ago

Verification Stuck – Funds Blocked, No Clear Instructions

My COCA account has been blocked for over 6 weeks due to verification issues.
• The app shows “More Data Needed”, but when I press “Add Documents” it only says “Thanks, your details are in” and keeps loading.
• I only uploaded one basic document (a simple bank payslip), not enough to verify funds. I was expecting to see instructions on what is required, but the system froze.
• I never received any email from COCA with specific requirements.
• Support has not provided a clear answer or solution, and I still cannot re-upload or complete the process.

Meanwhile, my account balance (~$8,400) is blocked, and I cannot use my card. This lack of transparency and support is unacceptable for a financial service.

I urge COCA to fix this issue and provide clear verification steps to customers.

d1mamurat0v

10 months ago

Scam wallet

I know how to use wallets, i transferred 100usd from my wallet to the card and it never came and went through all properly, if your looking to lose money use this app

Awais al ahmed

10 months ago

Irritated

Oh, they just went 260 some dollars down the drain. I love this wallet at first, but now since all this money is missing, I don’t know. I hope somebody can help me.

Dcbunny00

10 months ago

Response from developer

Hi there, We’re truly sorry to hear about your experience and understand how distressing it must feel to see funds unaccounted for. COCA is a non-custodial wallet powered by advanced MPC (Multi-Party Computation) technology, meaning only you control your funds — we never have access to them. Please reach out to our support team at support@coca.xyz immediately so we can guide you through the necessary steps to investigate the issue further.

Top

Ich nutze seit 2 Monaten Coca und bin begeistert!

SelFstaR

a year ago

I think it’s a scam

This app stole my money. I topped up my wallet, and the very next day my account was shut down without any warning. Transactions take an absurdly long time to process — it honestly feels like everything is done manually. I absolutely do not recommend it.

Gronkiee3

a year ago

Scam!

Can't transfer from account to card, says insufficient funds, even though it's more than the 0.25 fee, no one responded to the complaint! It's a scam! I'm stuck with them with my money!

berliotz2007

a year ago

Ohne Nutzen

Das ist natürlich totaler Quatsch.
Ist in kaum einen Land verfügbar.
Habe mehrere Länder ausprobiert.
Deutschland und Schweden sind zum Beispiel nicht dabei.

hewe33