Rubbish App
Rubbish App, no response at all, still pending technician assignment after 1year. Maybe Sharp just doesn’t want to warranty the product at all
Live chat not working
Live chat not working, cannot able to send any messages, what the….
Requested service, but no technician accepted service request
Tldr: Do not buy any sharp product if you dont want to deal with their after sales service.
Bought TV last dec, panel stuttering only 8 months after. Now with the rubbish service, everything just went to waste
Bought TV last dec, panel stuttering only 8 months after. Now with the rubbish service, everything just went to waste
Useless App
Yall sold all those devices and can’t even spend a few dime to maintain an app?
I can’t even my register my appliance because this app simply doesn’t work?!
Also goodluck trying to look up your store where you bought items (amongst THOUSANDS of them throughout the whole Malaysia) because the search function doesn’t even work! I had to scroll a million mile and to this day have yet to even find my own district.
Heed my warning and may the top management of this app and empire choke.
I can’t even my register my appliance because this app simply doesn’t work?!
Also goodluck trying to look up your store where you bought items (amongst THOUSANDS of them throughout the whole Malaysia) because the search function doesn’t even work! I had to scroll a million mile and to this day have yet to even find my own district.
Heed my warning and may the top management of this app and empire choke.
Show more
Service sangat teruk
Tolong jangan beli apa2 product dengan dengan cocoro life. Biar mereka bankrupt. Service sangat teruk. Microwave aku rosak dan masih warranty pun kena hantar sendiri di pusat service. Report kerosakkan dalam apps ni pun tak reply dan sangat lambat
Rubbish After-Sales App
Cocoro Life is an app designed by Sharp to support after sales support.
But it is a rubbish app (befitting a 1-star rating). To make it worse, the Customer Support behind Sharp Malaysia is equally poor, making the total experience totally lousy. Read the other similar reviews too.
Cocoro Life html link is warned as dangerous by Norton.
Product codes are different from what were given in manuals or warranty cards.
If the vendor is not listed in the Pulldown list, sorry you cannot submit a Warranty Registration.
They listed an email for the CS support. Try and ask them for help? They will act obstinately and pretend that nothing is wrong with their Cocoro Life app. The agent behind Sharp Malaysia Call Center is equally “good” as their CS email support.
Haha.. Penang is listed as Pulau Penang by the great team behind Cocoro Life!? 🤣What a shame.
But it is a rubbish app (befitting a 1-star rating). To make it worse, the Customer Support behind Sharp Malaysia is equally poor, making the total experience totally lousy. Read the other similar reviews too.
Cocoro Life html link is warned as dangerous by Norton.
Product codes are different from what were given in manuals or warranty cards.
If the vendor is not listed in the Pulldown list, sorry you cannot submit a Warranty Registration.
They listed an email for the CS support. Try and ask them for help? They will act obstinately and pretend that nothing is wrong with their Cocoro Life app. The agent behind Sharp Malaysia Call Center is equally “good” as their CS email support.
Haha.. Penang is listed as Pulau Penang by the great team behind Cocoro Life!? 🤣What a shame.
Show more
Poor response on service request
Seem to be a user friendly app. Easy installation, easy usage and easy tracking progress.
But behind the app, no response to the service request.
What a waste.
But behind the app, no response to the service request.
What a waste.
Can’t login ..better way to delete app
Bad bad bad ever app
Cannot Download
I click download but nothing happen..tried few times..same..
Service is a joke??
Bought my sharp fridge, not to say it broke down in just within a week, i filed for servicing warranty and took 10days and still cannot get a technician. Very low efficiency replies. What a mistake buying SHARP brand and using this affiliate app. What a joke.
Country code is fixed to Malaysia when registering…
I’m not able to register my phone number in UK
USELESS APP
Useless app,log a report 15.5.2021, today 21.5.2021 still nobody call regarding report.call centre and they said just receive today the ticket.such a useless app for log ticket,if you want to log ticket just call their centre without bother report through this app,such a waste of time
Problematic interface
Stupid dumb interface where they put the click button on the lowest portion of the screen. Those using phone with physical home button, the click button will be partially hide and unclickable to proceed registration
