CoinEx: Buy Bitcoin & Crypto is no longer available in the App Store. The AppsHunter Legitimacy Score for CoinEx is 35 out of 100 points across 7 verification signals from App Store and developer data.

CoinEx User Reviews

Name: CoinEx: Buy Bitcoin & Crypto
Rating: 4.76715 (5742 reviews)

CoinEx: Buy Bitcoin & Crypto

Coinex Global Limited

💰 Finance

Customer Experience

Positive experience42.4% of reviews

Neutral7.6% of reviews

Negative experience50.0% of reviews

~ Based on 92 written reviews from the US App Store.

What users say

Summarized from real user reviews of CoinEx. Based on 5.7K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

🚀Smooth and responsive app
🔒Robust security features
💡Wide range of cryptocurrency options
👍User-friendly interface
🤑Attractive bonuses and incentives

Negative things

🐛Occasional bugs and glitches
⏱️Slow order execution and price updates
🚫Restricted access for US users
💰Predatory market spreads
🤔Lack of advanced trading tools

Is CoinEx Safe?

CoinEx: Buy Bitcoin & Crypto appears safe based on user ratings. AppsHunter Safety Score for CoinEx is 95/100.

This assessment is based on 5,742 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.4% of ratings point to a safe experience

1.3% of ratings suggest some concerns

4.3% of ratings point to a risky experience

~ Based on 5,692 App Store ratings for CoinEx.

Is CoinEx Legit?

CoinEx: Buy Bitcoin & Crypto is no longer available in the App Store. AppsHunter Legitimacy Score for CoinEx is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

HBAR xlm no están f

Trading limitado

Feli Marelo

2 months ago

Compete Scam

Apple how can you allow this on here??? they allow you to put hundreds of thousands of dollars in but you can never take it out don’t believe it for a second you will lose all your money

rustinbills

4 months ago

Response from developer

We’d be happy to look into your question and see how we can help. Could you please kindly share more info regarding the issues encountered via https://support.coinex.com/hc/requests/new, thus we can check it together. If we have solved the problem, please revise the rating to 5 stars. Thank you for supporting my work!

No Support

I send Eth in Linea chain to my CoinEx wallet but it didn’t appear I reached out to support they said when we add Linea chain on Eth then you can access to your funds!!! It has been over 6 months nothing happened just waiting;(

Erfanity

5 months ago

Response from developer

Scam

I have crypto in this wallet I was notified they no longer do business in the USA I’ve reached out several times and haven’t had any help with moving my coins off of this app I feel scammed by coin ex!

QualityQoins

6 months ago

Response from developer

SCAM

Do not use this app..they have an issue on defrauding customers,I have money on my assets and can’t sell on p2p or even withdraw my fund ,I have tried contacting customer care multiple times but no response

ManlykBravo

7 months ago

Response from developer

Scam

Do not use this service at all. Extremely expensive fees and misleading practices — feels like a complete scam. Avoid at all costs.

pejmandvd

7 months ago

please add iPad support

in desperate need of an iPad version. bigger screen is a must for a trading app. add an iPad version please.

hyperkayone

7 months ago

Update

I have a trouble updating.

@Karma2016

8 months ago

Wow ur geo lock

Cant even sign up in the u.s

wolf387

8 months ago

Tp/Sl

I just got liquidated bc the sl odds canceled on its own. I had it in place then I get a notification saying I’m liquidated. Also the spot limit order doesn’t trigger as it’s supposed to. I dropped far below my position and it still didn’t cancel. I should receive a refund.

Doodiethp

8 months ago

Response from developer

Better than all

Love coinex. This is best exchange in the world

dmeetr

8 months ago

Formal Complaint Regarding Severe Position Calculation Issue After November 21 Update

Hello CoinEx Support Team,

After the recent platform update on November 21, I encountered a very serious issue that has directly caused financial loss for me. Immediately upon opening a position — without any unusual market volatility — the position shows –15% to –16% loss instantly. This behavior is completely abnormal and did not happen before the update.

Aside from the fact that during high market volatility the displayed percentages in the exchange often do not match the real market conditions, this new issue is far beyond acceptable. The fact that a position enters a –15% to –16% loss the very second it is opened clearly indicates a major error in the calculation, pricing, or mark-price mechanism.

Specifically, this happened when I opened a short position on BUT/USDC.
My question is:
How does the exchange plan to justify and compensate for this update error and the losses it has caused to users?

I expect your technical team to urgently investigate this issue, provide an official and transparent explanation, and clarify the compensation process for losses caused by this malfunction.

Thank you,

PeyNia

8 months ago

Response from developer

Withdrawal issues

I’ve been a CoinEx user dealing with a nightmare withdrawal issue for s few months , and their complete lack of accountability has wiped out the value of my holdings. Despite multiple tickets and follow-ups, no one has provided a real solution to access or withdraw my remaining assets. Support just repeats generic responses, ignoring the urgency while crypto prices fluctuate and my portfolio bleeds value daily.
This isn’t customer service—it’s negligence. CoinEx prioritizes excuses over resolutions, leaving users stranded. If you’re thinking of using this exchange, run the other way. Platforms like this erode trust in crypto entirely.

Ali Abo