CoinFlip Crypto Wallet User Reviews

What users say

Top reviews

Works

Simple to use, does what it’s supposed to do

Response from developer

Thanks for the nice review, Grant, we appreciate it!

Bad Design

The continue button is under the keypad

Response from developer

Hello and sorry to hear you've had trouble with the continue button. Please contact our 24/7 customer support team and one of our agents will be happy to help: https://coinflip.tech/support

Don’t fix it if it isn’t broken!

Everyone’s woofing until you said update to fix bugs! Now it doesn’t work at all!

Response from developer

Sorry to hear you're experiencing issues after the update. If you haven't already, please contact our 24/7 customer support team and one of our agents will be happy to assist you: https://coinflip.tech/support

Scammers

Terrible customer service. They didn’t help me at all and they basically have my money “locked” because of the app’s uselessness. It only gives access to 4 assets — anything else you transfer cannot be sold, used to buy anything, or even transferred out. They are basically scammers!

First time User

Nervous to begin with but system is simple. Will get better with continued use. I am happy

Biometric error

App does not work properly. You’ll should hold more accountability of misuse of funds. That biometric thing is flawed and will lock you out the app at anytime and will not refresh or normalize anymore. The app does not work correctly period and money is involved!

Response from developer

Sorry to hear you've been experiencing issues with your biometrics in the CoinFlip Wallet app. If you haven't already, please contact our 24/7 customer support team and one of our agents will be able to look into this for you: https://coinflip.tech/support

ATM fees

Don’t use the atm to deposit they charge a 18.99% on top of everything SCAMMERS

Fredo

He was very kind and helped me and understood my confusion

Response from developer

Thank you for taking the time to leave us a great review. We appreciate the feedback and will definitely pass it along to the team, especially Fredo!

Great app

Love its ease of use

Response from developer

Thanks for the great review! Happy to hear you're enjoying the app so far!

Bogus

Don’t waste your money!
Their system doesn’t work, they don’t completely explain how the wallet works and the customer service will steer you wrong every time!

Amira soo sad to treat anyone ever with such ZERO RESPECT OR CLAS

We know that if I’m not kind I cannot exude give off any aroma of kindNESS the machine stole 600$ from me she hung up on me 2 twice mind this I told her IS KIDS SCHOOL SUPPLY MONEY JUST DO REVERSAL WHATEVER U MUST…. COROPORATE IVE BEEN IN TEAM BUILDING AND SEEVANT LEADERSHIP MANY YEARS THIS IS NOT WHAT YOU WANT TO SAY IS YOUR BRAND! People have bad days
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20% is outrageous

I accidentally downloaded this app I meant to download coinbase they charge .5%-1.5% depending on the method now I know why I only see drug addicts and illegal gamblers using your products and services at the gas station. I tried to buy some bitcoin out of curiosity since I already had the app and wallet didn’t remember seeing the rate in the agreement but I sure noticed the amount on the transaction receipt I will probably never use the service again if I can help it and would recommend to anyone to use other platforms and exchanges unless they have no other option because they are in banned from other banks or accounts.
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Great Wallet

I have multiple wallets and move currencies from one to another often. CoinFlip allows me to do this in crypto or fiat currencies with ease. I can also pay for purchases from my bank using wire transfers. No unexpected freezes, no surprise fees, excellent Customer service! If you’re looking for a great alternative to your current wallet you have to give CoinFlip a try! You won’t regret it!
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Beware about very high fees and a wallet that does not work well

First off I was very disappointed that coin flip represented that I could purchase Solana and it wasn’t available in the ATM. Second $500 turned into $420 with one transaction. Their fees are incredibly high and once the money was converted to tether, I could not send the tether out of the coin flip wallet. This essentially trapped my funds in coin flip. Do not use CoinFlip! It’s a scam!
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Response from developer

Sorry to hear about your frustrations with the app. While the CoinFlip Wallet supports Solana, that particular cryptocurrency is not available to purchase at all CoinFlip ATMs. As for the fees, they can vary by location and token. The price displayed at the kiosk when selecting your crypto is inclusive of those fees. If you're attempting to send USDT from the CoinFlip Wallet, you will need some ETH to cover gas fees on the Ethereum blockchain, as the USDT we sell is an ERC-20 token. If you need any assistance, please contact our 24/7 customer support team: https://coinflip.tech/support

I couldn’t log in it keeps saying Biometrics failed if I could rate it 0 star I will

This CoinFlip is the annoying wallet I have ever used in my life I couldn’t login my wallet for 3 days now it keeps telling me biometrics failed I tried to contact support they are not even helpful at all this is bad wallet i am not happy with this so called CoinFlip other wallets I have used don’t stress me out this way this is not fair you better fix this because I will make sure my family friends never use this app
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Response from developer

Sorry to hear about the issues you've had with your CoinFlip Wallet. For security purposes, biometrics is required to be enabled for the app to function. If you need further assistance, feel free to reach out to our 24/7 Customer Support team: https://coinflip.tech/support

Can’t withdraw

Can’t even send my money out of the wallet and customer support is so bad. please don’t use this app

They will steal your money

They will steal your money. I have been using this app for over a year all of a sudden after making a deposit they locked the funds and said I need to do verification. The verification never actually goes through and doesn’t finish.

Response from developer

Sorry to hear about the issues you've been having with your CoinFlip Wallet. Any funds you've received to your wallet are solely in your possession. If you've been asked to complete verification, that is general related to our CoinFlip ATMs, which are separate from the CoinFlip Wallet app. Please contact our 24/7 Customer Support team if you need any assistance with your CoinFlip Wallet: https://coinflip.tech/support

Horrible Company

Worse experience ever with buying Bitcoin. Cost me $160.00 for a purchase of $1,000.00 of Bitcoin. And then I have to wait an entire business day to rget cover the BTC I paid cash for. Jack one of their customer service guys was horrible, raising his voice over mine not letting me get a word in. Never again. I recommend you avoid these clowns.
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Problems

I bought $140 in my wallet, I have tried to send it to another wallet and it looks like it sends and then about four hours later the money comes back because it didn’t go through. I’ve tried several different wallets. I have talked to the company multiple times. And they kept saying it should work. They even suggested using a different wallet which I did and still doesn’t work and not only that now is 140 I have about $90 in there so I’m losing money.
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Lost money

I need my money back that got sent to the wrong address! And they stated no it’s impossible to get back

Response from developer

Sorry to hear you've had difficulty with your transaction. Please contact our 24/7 customer support team if need assistance or have any further questions: https://coinflip.tech/support