CoinZoom Pro User Reviews

Customer Experience

Positive experience44.2% of reviews
Neutral3.8% of reviews
Negative experience51.9% of reviews

~ Based on 52 written reviews from the US App Store.

Is CoinZoom Pro Safe?

CoinZoom Pro appears mostly safe based on user ratings. AppsHunter Safety Score for CoinZoom Pro is 71/100.

This assessment is based on 164 user ratings, with an App Store average of 3.6/5.

Safety Analysis

64.0% of ratings point to a safe experience
3.7% of ratings suggest some concerns
32.3% of ratings point to a risky experience

~ Based on 164 App Store ratings for CoinZoom Pro.

Is CoinZoom Pro Legit?

CoinZoom Pro is no longer available in the App Store. AppsHunter Legitimacy Score for CoinZoom Pro is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Coinzoom

Please you need to work on your daily limit ..And also using your debit card to deposit I have to wait for 21 days for the money to be available… please check on that also and the cash deposit please add Walmart and other stores !!!it’s a Good app

Can’t get back in!!

I’m a CoinZoom card holder and tried even with a pro employee. He was very kind. I’m still having issues getting back in after a cyber attack.. watch out hear times.

Wow, just terrible app.

Whatever you do, don’t tie up a lot of money with these guys. So many glitches in this app. Don’t believe me? Try the app, but only with you can afford to lose in the app itself.

Great experience

I enjoy the intuitive functionality and easy to read displays. Thanks!!!

Response from developer

Thank you for taking the time to rate our app. If you have any questions, suggestions or issues, please contact us directly at https://support.coinzoom.com

Issue with my account

I can no longer login. I have difficulty in logging in. What’s the problem please?

Response from developer

This sounds frustrating. Please contact us for a resolution at https://support.coinzoom.com

Theives

Lots of fine print they don’t reveal until after you’re already in. Garbage people running a garbage program. It’s a con. The sooner CoinZoom is gone the better for everyone.

Stole my money

They locked me out of my account and won’t give me a reason why and customer service is horrible would give it zero stars if possible

Do not buy any Zoom Tokens, Worst APP EVER

This company is really a joke and you can tell with the terrible app. Always login issues. If you buy zoom tokens you will lose a ton of money and they will keep increasing the stake required to earn cash back. Stay away from these guys. Total scammers.

Cash Deposit

I have gone to multiple locations in the app to deposit cash funds and none could facilitate the cash payment 😡

2FA won’t work & no customer service!

I’ve been trying all day to get Authy or Google Authenticator to work to log in. CoinZoom is forcing 2FA to access my account now. Neither app will work to log in. I’ve tried to submit a customer service ticket and that gives an error as well. Ridiculous! Stay away from this app!

Response from developer

Sorry that you're having such a frustrating experience with 2fA. We would love to resolve this issue. If you're unable to create a support ticket at ttps://support.coinzoom.com you can send an email directly to support@coinzoom.com.

All in one app

Update: this app never works as expected

ZoomMe is good feature. Bank+crypto+debit card+transfer are nice and all in one app. Improvements need to be done in many areas of app

Poorly designed and inconvenient but working

App freezes after clicking each button
Sing up process is inconvenient
The app design is so bad that it’s hard to believe they are reliable
At least, the app seems to be working and serving its purpose even though it’s very inconvenient to use

Response from developer

We are sorry to hear that you're having issues with the CoinZoom Pro for the iPhone. Please reach out to us and create a support ticket - https:;//support.coinzoom.com

DO NOT USE AT ALL COSTS

TERRIBLE APP. Interface freezes every thirty seconds and makes you restart the app. They actually make it super easy to deposit funds into the app-but impossible to withdraw crypto. Every time I go to submit a withdrawal I am told “order submitted”
However the crypto never leaves and is stuck there. I ended up having to sell my btc into fiat but guess what? You can’t withdraw fiat via ach and can only withdraw to a debit card that you have to send money on first. So my money is stuck in this terrible app. Even Coinbase is better. Do not use.
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Response from developer

Sorry that you had such a horrible experience with our app. Please contact us directly at https://support.coinzoom.com so that we can address resolve your specific issues.

Extremely difficult to sign up

The instructions to create an account was unclear and support staff unresponsive to questions . Don’t attempt to use this platform!

Glitches and Freezes are commonplace

The app freezes and glitches more than it works

Cannot disable account

The app runs extremely poorly. Trying to disable your account puts you in an endless loop of signing in.

I couldn’t join

I kept attempting to sign up, but I kept getting kicked back as it said “Incapable”
Not sure why, as I wasn’t sure of what Token I needed as well. I am a bit frustrated but I would still like to sign up. I wasn’t able to find any help on the Help Desk topics either.

Good Luck- Can’t even get started!

This is the least user friendly app! Just signing up is a nightmare! You want to link a bank account, nope! This platform is going nowhere! Everyone I talk to say it extremely hard to get started! If so, why would anyone use this coin! Don’t waste your time!

Scam

I’m worried now that I sent them my passport. They haven’t confirmed my crypto deposits after many confirmations on-chain.

Fake Reviews

All these reviews must be fake expect for the 1 and 2 stars. Can’t even get the APP to stay open when I try to take a picture of my ID. It just crashes..I see people had the same issue back in January and it’s still not fixed? Hue red flag when you can’t even create a stable app how are you going to provide sufficient security?? I’d stay away
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