About to be decommissioned!
*Update: Even though we are getting point till decommission we can’t buy Amazon gift cards anymore! Very disappointing Colgate!
The Colgate Connect app will no longer be supported after Dec 11, 2026 and we then can’t access account/use accrued points. The main selling point and extra cost/value was in the app features otherwise we’d buy a much cheaper, dumb electric toothbrush. Really disappointing and undermines having trust in Colgate going forward. They have nerfed the software features needlessly over time and now killed it off. No doubt they’ll bring out a new replacement in the future to try and get people to buy it instead. No chance now Colgate.
The Colgate Connect app will no longer be supported after Dec 11, 2026 and we then can’t access account/use accrued points. The main selling point and extra cost/value was in the app features otherwise we’d buy a much cheaper, dumb electric toothbrush. Really disappointing and undermines having trust in Colgate going forward. They have nerfed the software features needlessly over time and now killed it off. No doubt they’ll bring out a new replacement in the future to try and get people to buy it instead. No chance now Colgate.
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Decommissioning
I just bought this brush FOR the app capability and now I’m being told it’s going??? I would have never bought the brush had I known! Colgate should keep the app, it’s literally why people have bought the product and is unfair to take away the thing making it almost double in price than a standard electric toothbrush!
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Superior
Perfect guide for young people
Retiring app
It's a pity Colgate are retiring this app in Dec.2026. It's not about the accrued points for me but rather, knowing that I'm brushing properly and being able to check the battery level.
Retiring a perfectly good App
We bought 3 of these for our family for the app, tells us when it needs charging, when I’m using too much pressure, how battery is left in the toothbrush. All about to go due to the App retiring, I spent $100 each on these toothbrushes to now be told the app is retiring. I want my money back!!!! I shall be writing to the nz consumer trading act, to find out what my rights are. I’m fuming!!! (I love the app, the toothbrush, but am so disappointed with Colgate….). I note, still being sold in NZ for $144!!!
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