Bad Functionalities
This app is practically unusable and does not function. It takes forever to load, and when it finally seems like it might work, it just crashes and exits on its own.
App Doesn’t Work
This app simply just doesn’t work. Can’t set up an account. Can’t properly set the country. Can’t set the language. It should be taken off of the App Store.
Watch out they scam you
This company may seem to offer good deals, but don’t be fooled. They completely failed to fulfill their obligations when I needed them most, leaving me stranded during an emergency. Worse yet, they took advantage of the situation to extort me, showing no care for their customers. Stay away! They will scam you. You’ve been warned—don’t risk your time or money with this unethical business.
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Bad customer service
It’s hell to reach them! When you need them you call minimum 4-5 times before u can reach someone! They take your info 100 times then « someone will call you back » and they never do!! Having a polite operator is not enough!! Being efficient and responsive is important!!!
Not responding
The app is malfunctioning, couldn’t even started, after entering my mobile number then hitting next to receive the OTP, and yet still waiting for it. Of course I checked the phone number multiple times if correct. Good luck
Great app
Great app and great customer service!
STUPIDEST app
They invent you insurance for stupidest things. I don’t understand how people still fall for such things. It’s weird they don’t offer insurance for farting. Like we don’t know how insurance works.
Does not accept LBP currency as payment
Lebanese cards did not work when choosing to pay in Lebanese Pounds
Seems like a scam
I’ve booked and payed for my travel insurance, and I haven’t gotten anything the pdf certificate on app is not available, there is no contact number available and my email has not been responded to.
Best Insurance App
Finally a smart insurance app that offers an intuitive, user/friendly, simple, clean and clear interface. Would not have expected less from a leader in the field. Unlike other insurance apps, nothing is superfluous and i bought my insurance in minutes. What could be ideal is the option to buy art’s insurance.
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Detailed policies in French only !
The app is great and fast to use but like any insurance policy , the devil is in details . When I wanted to read the details of the auto insurance policy for Lebanon for liability and third party , it cane out in French ! No English version in-spite my phone was in English . Translating with google may distort meaning especially it’s a legal document . Thus before committing to buy auto insurance , I urge the developer to put a legally translated policy in English as well . As my phone is in English I am not sure the policy in Arabic exists but hope so but I will not change my phone language just to check . Hope the developer will fix this and good luck for a great app .
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JDubai
Fast and practical way to get travel insurance
