Can’t use coupons during checkout
Finally, decided to write a review since local commissary, have nothing to do with “ app” issues. There has been so many issues with coupons that I have, clipped in check out cart. I was told that “ no one inside the Commissary, can do anything about the coupons not popping up nor can they apply the coupons manual.
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Please Fix This App
App needs major improvements. Impossible to clip digital coupons because the page times-out before anything can be loaded. Couple that with the website having issues loading coupons and we’re no longer able to save the $10-20 per week we were able to with the digital coupons. May not seem like much, but it adds up over the year.
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Meh
The app kinda sucks because it needs features that help the user find items their looking for especially for people in a new location. It’s super slow and buffers often. If you have a large order don’t use it because it takes forever and after so long if you type the word ‘pizza’ and hit enter it loads and then stops finding it unless you click their word or pop up under it doesn’t matter if it’s spelled the same. You also have to be super super precise with what you want or super basic to find anything. It’s frustrating. Def needs updates or just gotta order maybe 5 items but at that point just go into the store.
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Horrible App
This app rarely works as intended. Constantly waiting for it to refresh only to have it time out of request. Absolutely terrible that members of the uniformed services have to put up such a low quality work product. Scrap it and start over with programmers who know what they’re doing.
Really slow and inefficient
I use this app a lot but recently it has been terrible. I love the convenience because I live 40min away from the closest base, so grocery pick up is amazing—when the app works. It’s so slow, doesn’t load and when I finally got to checkout, it charged me for my order but said the payment timed out. I was still charged on my card but no grocery order. I am done with this app for curbside.
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ALWAYS GLITCHING
Idk how this app has received so many good reviews. I’m currently on the same page for over 10 minutes trying to submit the order and it just keeps loading. Auto suggest is not smart at all.
Needs update
The app is not updated often and it will crash out and not work until it’s updated.
Great when it works
This app glitches so much. It’s annoying but when it does work it’s great.
I like being able to plan my grocery runs, getting all my available coupons, and pick ups/delivers are nice.
But man those this glitch so much!
I like being able to plan my grocery runs, getting all my available coupons, and pick ups/delivers are nice.
But man those this glitch so much!
Decent but needs work
Autofill is not very good. It needs work as to its suggestions. Also, and most importantly, the clip coupon does not work. Flat out doesn’t work. It says “Digital Coupon registration could not be completed. Please update My Account with a valid e-mail and phone number.” My email is correct. My phone number is correct. The commissary associates have no idea why it wasn’t working. Thankfully they were able to manually enter the coupon, a $4 coupon at that. Again, in this day and age $4 off an item is big. Plus, a “contact us” link is nonexistent. This needs to be addressed.
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No good
This does not work well at all. Constant error messages, kicking me out, saying my cart is empty when there are clearly things in the cart and I can see the number of items. Took me over thirty minutes just to get it to check out. Three attempts at least. Very frustrating.
Desperately needs update
This app could be great but instead iOS version hasn’t had an update in ages and keeps timing out (every 5 seconds). Then you need to click “try again” every single time. Sometimes it will give a perpetual loading signal instead until you close a product and reopen it. It used to work okay except the payment page would continually load and not go through or it wouldn’t apply coupons or product numbers would change higher or lower by themselves but that was about 6 or 7 iOS updates ago - around the last time the app had an update. Now it’s not loading at all, or timing out every product, every page and it’s not much better on the Mac laptop.
*so now it’s 3 months later- still no update and items will not allow for changes to substitution options.
*so now it’s 3 months later- still no update and items will not allow for changes to substitution options.
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Smh
When this app actually works, it’s amazing! For the last few months I haven’t been able to get it to submit an order. I love the convenience of this, but it does me no good when the app doesn’t work most of the time. Just now it looked like it had submitted but then returned to my checkout screen. Please fix this!!!! It can’t be that difficult when it’s something many places use.
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Will you EVER Update this App?????!
Love the idea of this but it literally takes almost 2 hours to put in an order- not including the 5-10 minutes it takes for your order to be submitted.
‘Timed Out’ with Cancel or Try Again options do nothing. Love Click2go, HATE THE APP!
‘Timed Out’ with Cancel or Try Again options do nothing. Love Click2go, HATE THE APP!
Bad
Very slow app it doesn’t load pages or kicks u off
Needs many small improvements
The search field closes when you clear the last search words. It shouldn’t close. On and iPad, the lower right 123 key activates voice to text. The icons in the header are hard to see…white on white? Can’t use coupons even though I have an active phone number and email (which is what it’s prompting for).
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Desperately needs update
This app could be great but instead iOS version hasn’t had an update in ages and keeps timing out (every 5 seconds). Then you need to click “try again” every single time. Sometimes it will give a perpetual loading signal instead until you close a product and reopen it. It used to work okay except the payment page would continually load and not go through or it wouldn’t apply coupons or product numbers would change higher or lower by themselves but that was about 6 or 7 iOS updates ago - around the last time the app had an update. Now it’s not loading at all, or timing out every product, every page and it’s not much better on the Mac laptop.
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Kind of sucks
App and website go down at the most random times. No way to edit order once placed. Been trying to place a $400 order for 2 hours now, but not working.
Needs improvement
Slow to load, doesn’t update, it takes multiple attempts to open even sometimes. Takes forever for pages to load and then timeouts. Very frustrating
Just ok.
The app is convenient. Have to constantly refresh. Takes forever to check out because loading is so very slow. Always have to exit out and get back in.
Needs improvement
Very frustrating. App continually times out when trying to pull up coupons to clip or when retrieving coupons that have already been clipped. DECA you have to do better.
