Community Everywhere

Community Everywhere

Mobile Contact Center WFM App

5 ratings
1 review
Free

Details

  • Released
  • Updated
  • March 18, 2016
  • May 1, 2026
Community Everywhere screenshot #1 for iPhone
Community Everywhere screenshot #2 for iPhone
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Community Everywhere screenshot #7 for iPhone
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About

This mobile application is designed for existing customers of a workforce management software solution. It allows contact center agents and supervisors to manage schedules, view attendance, send messages, and handle time-off requests through an intuitive interface. The app enhances communication and provides real-time information for efficient operations.

View schedules
Request time off
Send messages
View attendance information
Approve/deny requests
Receive notifications
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What's New in Community Everywhere

5.2

May 1, 2026

Updated to support CommunityWFM 26.01

User reviews

Only using this because my job does.

By far the WORST scheduling app I have ever used.

I’m not usually one to leave any type of review, especially a bad one. This is the worst designed app on my phone. Flappy bird had smoother running code than this. If I could give 0 or negative stars, I would.

Does not display what type of shift you’re scheduled for (including when your schedule is blocked off for time off, it looks like you’re still scheduled). Importing to google calendar imports at GMT and cannot be changed (also useless).

The interface is antiquated, ugly, and complicated to navigate.

The “adherence” feature does not work in any way whatsoever. I haven’t missed a shift and yet it says I’m 75% out of adherence to my schedule.

It crashes often and needs a surprising amount of internet connection to load incredibly basic data.

The time off request feature does not work consistently.

I actually feel bad for my supervisor using this to schedule everyone because I doubt that end is any better than the employee end.

Then you try to not use the app and go to the website and it’s equally as antiquated. 0/10
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FAQ

Is Community Everywhere only for existing CommunityWFM customers?

Yes, the app explicitly states it is only for existing CommunityWFM customers. To learn more about the workforce management software, you should visit the CommunityWFM website.

What can agents do with Community Everywhere?

Agents can receive notifications, view their schedule, request time off, check memos, mark themselves as late, and take sick leave through the app.

What features are available for supervisors in Community Everywhere?

Supervisors can view attendance and adherence information, alter attendance records, see agent schedules, review time off requests, send messages, and manage team memos and news.

How does Community Everywhere improve communication?

The app provides a mobile solution for cohesive communication between agents, supervisors, and analysts, ensuring the most accurate and timely information is available to everyone involved in contact center operations.

What is the rating for Community Everywhere?

Community Everywhere has a rating of 4.2 stars based on 5 ratings. This indicates generally positive user feedback.

On which devices can Community Everywhere be used?

Community Everywhere is supported on iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users.

How often is Community Everywhere updated?

The app was last updated on May 1, 2026, with version 5.2. This suggests a recent update, but the frequency of future updates is not specified.

Does Community Everywhere have ads?

No, Community Everywhere does not contain advertisements. The app is free to download and use without interruptions from ads.