Commusoft - Job Management

Commusoft - Job Management

Built for Field Service

7 ratings
64 reviews
Free

Details

Released
May 10, 2016
Updated
October 30, 2026

Background Location Access

Commusoft - Job Management screenshot #1 for iPhone
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Commusoft - Job Management screenshot #9 for iPhone
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About

This all-in-one system streamlines field service operations, empowering technicians and managers. It facilitates efficient communication, provides access to job and customer data, and enables on-site form completion, invoicing, and payment processing. Designed for various service industries, it helps generate more business and enhance customer journeys.

✓Real-time syncing of appointments and job updates
✓Centralized access to customer and job data
✓Digital custom forms with e-signature capture
✓On-site invoicing and payment processing
✓Quote and estimate generation
✓Parts and asset management with inventory tracking
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What users say about Commusoft

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+1

What's New in Commusoft

1.334

October 30, 2026

We've squashed a few bugs. As always, if you have any problems with the app or would like to share feedback, please email support@commusoft.com and we'll get back to you as soon as we can.

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User reviews

New update issues

I have an iPhone 12, all day since the update I have had issues clocking in excepting and traveling, and after I did the update the app would cause my phone to restart. Uninstalled and reinstalled and now working correctly.

6/7

The app is having issues syncing after uploading pictures. I have to refresh the page for them to start uploading. Office is now having issues seeing when I have left the job, on my end, it says completed and on the office end it still says arrived. Clock in and out didn’t work four times over the last two days, causing me to have to check it multiple times every time to ensure I am clocked out or in and have the issue corrected with my office. Super inconvenient. :(
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New update issues

I have an iPhone 12, all day since the update I have had issues clocking in excepting and traveling, and after I did the update the app would cause my phone to restart. Uninstalled and reinstalled and now working correctly.

Very good app

Works solidly for our operation - office staff and front line engineers.

Very good overall

I have used Commusoft for several years and am happy overall.

Red flags! No real customer service

The app is ok functionally but the system itself is difficult to navigate and buggy. They don’t care about suggestions for improvements and they will blame any failures on their clients. They threatened us with debt collectors because they care more about profits than whether or not the system is right for a business. We went back to Tradify who have been fantastic, cheaper and more than willing to listen to feedback. Avoid unless you’ve been using it forever or you’re starting from scratch
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Developer apps

User experience

🐞

Reported Bugs

9 issues

Issues clocking in/out

Bug

Problems accepting and traveling

Bug

App causes phone to restart

Bug

App issues syncing after uploading pictures

Bug

Office can't see job status updates

Bug

Constant crashes

Bug

Unable to read previous jobs

Bug

Unable to scroll through to read

Bug

Trackers stop working for hours or days

Bug
✨

Requested Features

3 requests

Allow changing new design back

Feature

Improve admin version for smaller screens/tablets

Feature

More flexibility in system for different business needs

Feature

FAQ

What industries can use Commusoft?

Commusoft is designed for a wide range of service businesses, including HVAC, plumbing, electrical, fire & security, roofing, and many others. Its flexible features adapt to various trade-specific needs.

Does Commusoft require an active account?

Yes, an active Commusoft account and login are required to use the mobile application. You can learn more about setting up an account on their website.

What devices is Commusoft available on?

The Commusoft mobile app is available on both smartphones and tablets, supporting both iPhone and iPad devices. Users can choose the device that best suits their preference.

How often is Commusoft updated?

The app was last updated on October 30, 2026, with version 1.334. Commusoft is noted for being constantly updated and improved, suggesting regular release cycles.

What are the main benefits users mention about Commusoft?

Users frequently praise Commusoft for being easy to use, streamlining business operations, helping business growth, and efficient invoicing and quoting. It's also highlighted for its paperless operations and time-saving capabilities.

What are some reported issues with Commusoft?

Some users have reported app crashes and bugs, slow syncing and uploading, and occasional issues with trackers. There are also comments about the app being too rigid and some users disliking the new design.

Is Commusoft suitable for managing parts and inventory?

Yes, Commusoft includes parts and asset management features. You can request parts from the office, order directly from vendors, and track inventory levels in your truck.

Does Commusoft offer a free trial or is it completely free?

The app is listed as 'Free' and does not mention in-app purchases or a subscription model for the app itself. However, an active Commusoft account is required, which may have its own pricing structure.