Commusoft vs Simpro Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Commusoft
This app streamlines operations for field service businesses, enabling efficient communication, real-time data access, and on-site job management. Technicians and managers can update schedules, complete digital forms, process invoices, and manage customer information from their mobile devices.
- Real-time syncing
- Centralized data access
- Digital custom forms
- Invoicing and payments
- Quotes and estimates
- Parts and asset management
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Commusoft is an all-in-one system designed to streamline work, generate more business, and help provide world-class customer journeys. With the Commusoft mobile app, technicians and managers are empowered to efficiently communicate with the office, access work order and customer data, view and update schedules, complete forms and checklists, process invoices and payments - and more. Service businesses from a range of industries can utilize Commusoft, including: • HVAC • Plumbing • Electrical • Fire & Security • Roofing • Plus many others Effortlessly handle day-to-day work with powerful mobile features designed for field service: ‣ REAL-TIME SYNCING New appointments, job updates, and tasks sync in real time, so teams are always on the same page. Plus, technician actions trigger pre-set automations such as communications with customers. ‣ ALL DATA IN ONE PLACE Customer information, job reports, site photos, and asset data are all safely organized and accessible from anywhere. ‣ CUSTOM FORMS Easily complete digital custom forms and utilize auto-filled fields, dropdown questions, and e-signature capture. ‣ INVOICING & PAYMENTS Create invoices direct from the job site and send straight to the customer - or take payment immediately with our SumUp integration. ‣ QUOTES & ESTIMATES Complete professional, multi-option quotes and have customers sign off work immediately or email it to them to review and accept online. ‣ PARTS & ASSET MANAGEMENT Request parts from the office or order directly from a vendor - plus with inventory management, see exactly what you have in stock in your truck. ‣ SMARTPHONE & TABLET The Commusoft mobile app is available on both smartphones and tablet, depending on which you prefer. Please note, an active Commusoft account and login is required in order to use this app - learn more at www.commusoft.us.
Simpro Mobile
Streamline field service operations with this app, enabling staff to manage jobs, track time, and create quotes directly from the field. It enhances team efficiency by connecting field activities to office management, offering features like live scheduling updates and offline functionality.
- Live scheduling updates
- Time tracking for jobs and travel
- Offline functionality
- Invoice and payment acceptance
- Customer quote creation
- Asset and inventory management
- Signature capture and job card emailing
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Connect the field to the office with Simpro Mobile and enhance the efficiency of your team. Achieve end-to-end operations management with Simpro Premium, a complete job management software solution for your business. The Simpro Mobile app gives field staff the ability to do more on the job. Update job details, access site and asset history, view timesheets and present quotes with ease. FIELD SERVICE FEATURES: Enhance your field processes with Simpro Mobile, an end-to-end field app. Streamline field service workflows, manage customer assets, increase first-time fixed rates and enhance the customer experience. * Live scheduling updates * Record travel time and time spent on-site * Access scheduled and assigned, as well as search for any pending or progress jobs. * See who else is scheduled to be on-site for the job * Status changes, such as a completed job card, will trigger workflow processes for office staff * Offline functionality * Invoice and accept payments in the field, with different options including cash or credit card payments (Square Payments integration available depending on location) * Click-to-call site and job details * Pre and post-audits for enhanced safety * Pause work to stop the clock at any time * Comprehensive asset management * Inventory management * Add notes, photos and other attachments with immediate sync to office * Capture staff and customer signatures and email a signed job card directly to any contact * High accuracy GPS navigation TIMESHEET FEATURES: Build a workforce of time-savvy staff. Easily track costs throughout project and service work, and provide scheduling information to field staff to maximise productivity. * Clock on and off daily * Create new time blocks for quotes, jobs and activities * Use pre-defined travel schedule rates (eg after hours or long distance) to categorise travel time * Add or edit billable and non-billable work hours in real-time or retrospectively * Update records in real-time or retrospectively for billable and non-billable work * Easily spread time between multiple cost centres based on hours or percentage of working time * Access site, customer and schedule notes along with other key details such as activities, job descriptions and cost centre information * Copy time blocks for employees, contractors and plant equipment * View multiple weeks including past, current and upcoming scheduled time. * Compare work scheduled and completed to identify and rectify unaccounted blocks of time or conflicts CUSTOMER QUOTE AND SALES FEATURES Upsell and close more sales in the field with Simpro Mobile. * Add images, videos and manuals to create visually appealing quotes on the fly * Offer multiple quote options such as basic, intermediate and premium * Incorporate memberships and other services with standard pricing and savings displayed * Apply add-on pricing for discounted rates such as for multiple or same-day services * Email quotes and invoices to the customer
Screenshots
Verdict
The clearest difference is review sentiment: Commusoft at 89% against Simpro Mobile's 36%. Commusoft also leads on rating (4.6 vs 4.3). Simpro Mobile's advantage is ratings volume (104 vs 7) and iOS requirement (15.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Commusoft holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Simpro Mobile has 104 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 89% of Commusoft's written reviews are positive against 36% of Simpro Mobile's.
Commusoft ships an update every 9 days, Simpro Mobile every 10 days. Both last shipped on October 24, 2026.
| Parameter | Commusoft | Simpro Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (7 ratings) — better | 4.3 (104 ratings) |
| Positive reviews | 89.1% of reviews — better | 36.0% of reviews |
| Number of ratings | 7 | 104 — better |
| Update frequency | Every 9 days — better | Every 10 days |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 282 MB | 158 MB |
| Age rating | 4+ | 4+ |
| Developer | Commusoft Ltd | Simpro Software PTY LTD |
Customer experience
Commusoft
Simpro Mobile
User reviews
Commusoft
From 7 App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Streamlines business operations
- 📈 Helps business growth
- 📧 Efficient invoicing and quoting
- 📱 Great mobile app for engineers
Room to improve
- 🐛 App crashes and bugs
- 🐌 Slow syncing and uploading
- 🔄 App restarts phone after update
- 🗄️ Old app worked better
- 🤔 Too rigid and unaccommodating
Simpro Mobile
From 104 App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Comprehensive features
- 🚀 Efficient workflow
- 👍 Helpful for organizing work
- 👍 Great app for the job
Room to improve
- 🐛 Buggy and glitchy
- 🐛 Frequent crashes and data loss
- 🐛 Unreliable time tracking
- 🐛 Poor offline capabilities
- 🐛 Unintuitive navigation
Bugs and requests
Commusoft
Reported bugs
9 issues- Issues clocking in/out
- Problems accepting and traveling
- App causes phone to restart
- App issues syncing after uploading pictures
- Office can't see job status updates
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- Constant crashes
- Unable to read previous jobs
- Unable to scroll through to read
- Trackers stop working for hours or days
Requested features
3 requests- Allow changing new design back
- Improve admin version for smaller screens/tablets
- More flexibility in system for different business needs
Simpro Mobile
Reported bugs
5 issues- Time entries resetting unexpectedly
- Job details and notes disappearing
- Attachment and photo upload issues
- Calendar and date selector problems
- Frequent app freezes and crashes
Requested features
5 requests- Ability to create custom dropdown menus
- Improved job note management
- Better asset history and quoting features
- Dark mode option
- Streamlined time and material entry
In-app purchases
Commusoft
No in-app purchases
Simpro Mobile
No in-app purchases









