ServiceM8 vs Simpro Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceM8
This app helps trade contractors and home service businesses manage jobs, clients, and staff efficiently. It digitizes workflows from scheduling and quoting to invoicing and payments, reducing paperwork and improving service delivery. Field staff can access all job details on their mobile devices, while office staff can manage operations online.
- Digital job cards
- Scheduling and dispatch
- Online quotes and invoicing
- Client communication tools
- Staff location tracking
- Mobile payments
- Digital forms and asset management
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ServiceM8 is job management software for trade contractors & home service businesses, such as plumbers, electricians, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field. ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments. You’ll cut paperwork, get more jobs done, provide amazing service & get paid faster. Field staff use the ServiceM8 app for iPhone & iPad. Office staff can access the ServiceM8 dashboard online via web browser on Mac or PC. Download the app & tap ‘Try Demo’ — no sign-up required. Who is ServiceM8 for? ServiceM8 is a simple, easy tool for contractors & field service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as: • Plumbing • Electrical • Solar • HVAC & Refrigeration • Pest Control • Appliance Repair • Locksmithing & Security • Cleaning • Pool Care • Lawn Mowing & Gardening Businesses • IT • Property Maintenance • Fire Protection • Carpet & Flooring Job Management Software • Manage jobs from start to finish • Access all client & job details in the field • Ensure job quality & consistency with built-in checklists • Capture electronic signatures Communication & CRM • Email & text clients directly from the app • Save time with email & text templates • Send On-the-Way text messages to clients • Automate booking confirmations, reminders & follow-ups to clients Scheduling • View your schedule & job info, anywhere • See a real-time map view of staff & job locations • Dispatch jobs & urgent work, instantly • Receive push notifications about schedule changes Quoting & Invoicing • Generate professional PDF quotes, estimates & invoices on site • Email or text quotes & invoices to clients from the app • Clients can view quotes & pay invoices online Time tracking & Timesheets • Track travel time & time on site, for billing purposes • Track shift & break time, for payroll purposes • Export payroll time sheets to Xero or QuickBooks Online Mobile & Online Payments • Accept contactless payments with Tap to Pay on iPhone • No extra dongles, terminals or hardware needed — just your iPhone Digital Forms & Assets • Complete digital reports, procedures & certificates on site, through the app • Create custom forms for your business & industry • Catalogue client assets & view their service history Job History • Access a full history of work done for every client • Attach notes, photos, videos, emails & messages to jobs • Automatic back-up & secure cloud storage Accounting Integrations • Connect to Xero or QuickBooks Online • Sync invoices & payments from ServiceM8 • Streamline invoicing, payments & accounting Pricing • A range of monthly plans to suit your business & requirements • Plans bundle jobs, SMSs & add-ons into a single monthly price • No contracts, setup fees, or ‘per-user’ fees. • Unlimited users & storage • 14-day free trial Support • Free, 24/7 email & chat support • Self-serve Help Centre with articles & videos • Global network of ServiceM8 Partners offering setup services In-App Purchase Terms When you subscribe to a plan through the ServiceM8 app, payment will be charged to your Apple ID on a recurring monthly basis. Your monthly subscription will automatically renew unless you cancel at least 24 hours before the renewal date. You can manage your subscription in the ServiceM8 app in More > Settings > ServiceM8 Account. Any unused portion of your free trial is forfeited after purchase. Terms of Service: www.servicem8.com/terms-of-service Privacy Policy: www.servicem8.com/privacy-policy The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life.
Simpro Mobile
Streamline field service operations with this app, enabling staff to manage jobs, track time, and create quotes directly from the field. It enhances team efficiency by connecting field activities to office management, offering features like live scheduling updates and offline functionality.
- Live scheduling updates
- Time tracking for jobs and travel
- Offline functionality
- Invoice and payment acceptance
- Customer quote creation
- Asset and inventory management
- Signature capture and job card emailing
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Connect the field to the office with Simpro Mobile and enhance the efficiency of your team. Achieve end-to-end operations management with Simpro Premium, a complete job management software solution for your business. The Simpro Mobile app gives field staff the ability to do more on the job. Update job details, access site and asset history, view timesheets and present quotes with ease. FIELD SERVICE FEATURES: Enhance your field processes with Simpro Mobile, an end-to-end field app. Streamline field service workflows, manage customer assets, increase first-time fixed rates and enhance the customer experience. * Live scheduling updates * Record travel time and time spent on-site * Access scheduled and assigned, as well as search for any pending or progress jobs. * See who else is scheduled to be on-site for the job * Status changes, such as a completed job card, will trigger workflow processes for office staff * Offline functionality * Invoice and accept payments in the field, with different options including cash or credit card payments (Square Payments integration available depending on location) * Click-to-call site and job details * Pre and post-audits for enhanced safety * Pause work to stop the clock at any time * Comprehensive asset management * Inventory management * Add notes, photos and other attachments with immediate sync to office * Capture staff and customer signatures and email a signed job card directly to any contact * High accuracy GPS navigation TIMESHEET FEATURES: Build a workforce of time-savvy staff. Easily track costs throughout project and service work, and provide scheduling information to field staff to maximise productivity. * Clock on and off daily * Create new time blocks for quotes, jobs and activities * Use pre-defined travel schedule rates (eg after hours or long distance) to categorise travel time * Add or edit billable and non-billable work hours in real-time or retrospectively * Update records in real-time or retrospectively for billable and non-billable work * Easily spread time between multiple cost centres based on hours or percentage of working time * Access site, customer and schedule notes along with other key details such as activities, job descriptions and cost centre information * Copy time blocks for employees, contractors and plant equipment * View multiple weeks including past, current and upcoming scheduled time. * Compare work scheduled and completed to identify and rectify unaccounted blocks of time or conflicts CUSTOMER QUOTE AND SALES FEATURES Upsell and close more sales in the field with Simpro Mobile. * Add images, videos and manuals to create visually appealing quotes on the fly * Offer multiple quote options such as basic, intermediate and premium * Incorporate memberships and other services with standard pricing and savings displayed * Apply add-on pricing for discounted rates such as for multiple or same-day services * Email quotes and invoices to the customer
Screenshots
Verdict
The clearest difference is in-app purchases: Simpro Mobile at none against ServiceM8's 4. Simpro Mobile also leads on update cadence (every 10 days vs monthly) and iOS requirement (15.0 vs 18.0). ServiceM8's advantage is review sentiment (65% vs 36%) and rating (4.6 vs 4.3). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. ServiceM8 sells 4 in-app purchases, starting at $8.99 per month. Simpro Mobile asks for nothing beyond the download.
ServiceM8 holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: ServiceM8 has 858 ratings behind it against 104, so its average is the more settled of the two. Written reviews point the same way: 65% of ServiceM8's written reviews are positive against 36% of Simpro Mobile's.
ServiceM8 ships an update monthly, Simpro Mobile every 10 days. Both last shipped on October 29, 2026.
| Parameter | ServiceM8 | Simpro Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (858 ratings) — better | 4.3 (104 ratings) |
| Positive reviews | 64.7% of reviews — better | 36.0% of reviews |
| Number of ratings | 858 — better | 104 |
| Update frequency | Monthly | Every 10 days — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 18.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 134 MB | 158 MB |
| Age rating | 4+ | 4+ |
| Developer | Eroldawn Pty Ltd | Simpro Software PTY LTD |
Customer experience
ServiceM8
Simpro Mobile
User reviews
ServiceM8
From 858 App Store ratingsWhat we love
- 💻 Powerful and feature-rich
- 🚀 Streamlines business operations
- 👍 Intuitive and user-friendly
- 💰 Affordable pricing
- 🔥 Constantly improving with new features
Room to improve
- 🐛 Occasional bugs and crashes
- 🤖 AI assistant could be improved
- 🔍 Search functionality could be better
- 📁 Limited file management options
- 🗓️ Calendar view could be more user-friendly
Simpro Mobile
From 104 App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Comprehensive features
- 🚀 Efficient workflow
- 👍 Helpful for organizing work
- 👍 Great app for the job
Room to improve
- 🐛 Buggy and glitchy
- 🐛 Frequent crashes and data loss
- 🐛 Unreliable time tracking
- 🐛 Poor offline capabilities
- 🐛 Unintuitive navigation
Bugs and requests
ServiceM8
Reported bugs
5 issues- Syncing issues between mobile app and desktop
- Crashes when trying to open PDF files
- Calendar view reverting to old dates
- Inability to assign tasks to specific employees
- Payment processing problems
Requested features
6 requests- Ability to track equipment repairs
- Customizable invoice templates
- Improved routing and scheduling tools
- Automated monthly statements for clients
- Better integration with Android devices
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- More flexible job costing and margin tracking
Simpro Mobile
Reported bugs
5 issues- Time entries resetting unexpectedly
- Job details and notes disappearing
- Attachment and photo upload issues
- Calendar and date selector problems
- Frequent app freezes and crashes
Requested features
5 requests- Ability to create custom dropdown menus
- Improved job note management
- Better asset history and quoting features
- Dark mode option
- Streamlined time and material entry
In-app purchases
ServiceM8
- Lite1 Month trial$8.991 Month
- Starter$28.991 Month
- Growing$78.991 Month
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- Premium$149.991 Month
Simpro Mobile
No in-app purchases
Questions
Is ServiceM8 free?
Is Simpro Mobile free?
Which has better reviews, ServiceM8 or Simpro Mobile?
Do ServiceM8 or Simpro Mobile have ads?
Which is updated more often, ServiceM8 or Simpro Mobile?
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