Compliment: Fast Feedback

Compliment: Fast Feedback

by Derik Flanary

3 ratings
3 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • May 30, 2021
  • March 20, 2023
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About

This app provides a simple way for businesses to gather customer feedback through QR codes or NFC tags. It offers a quick and accessible method to understand customer experiences and identify areas for improvement without complex survey systems.

QR code and NFC tag feedback collection
Assign feedback to staff members
Anonymous and timely feedback
Improve customer engagement
Assess real-time customer experience
Identify business strengths and weaknesses
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What's New in Compliment

1.25

March 20, 2023

Making fast external feedback even easier!

User reviews

Super Handy

I needed a better solution for reporting issues in a building I oversee. Found this product and it’s been a game changer for me! I manager a commercial spot that has 3 floors. There is a lot of appliances, security measures, moving parts, it’s just a lot.
With this app I was able to place NFC tags on each floor and with each office administrator. I now get organized tickets with the exact info I need because I created the question prompt!
Love that I can assign each tag a location, I automatically know what floor or even what person left the ticket and can follow up if needed.
I no longer need to track down the random person that left a hand written note on my vending machine that reads “Not Working.” I now get a ticket on my phone that reads “Second Floor: Vending machine does not work. The card reader Kees producing an error when I use my debit.”
The amount of time I am saving from troubleshooting alone pays for the monthly fee. Im not great at software type things so I really appreciate how easy this is to set up and then view tickets.
Thanks for making my life easy!
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Extremely Simple, Extremely Powerful

Compliment has provided a clear way for me to get feedback from my customers. I just printed out the QR code and plopped it down next to the register. I’ve never seen an app or a review system that works so fast and slick for my customers. And then the feedback goes right into my pocket. This kind of private feedback has been great for me to make simple changes so my business runs smoother, and I sleep better at night.
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Terrifyingly helpful for our businesses

We got this set up at our DQ and Subway restaurants at the front desk (my father in law owns them and I help day to day).

Each manager has a QR code they put on display when on shift… I got immediate insight into their performance and it has made a difference already in what topics we cover during training. Hugely helpful to see weak points in our service and conversely it’s awesome to see good praiseworthy comments I can pass on to the team to motivate them.

Setup was pretty easy - just had to assign the codes and print them out and give them to the on-site managers.

Customer service seems good - I had one question and they responded quickly and answered my thought. For $10 a month this a no brainer in my opinion.

Anyways solid app! Definitely a must have for managers and owners in the food and service industry although I could see it being used elsewhere too. Big fan.
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Developer apps

FAQ

What is Compliment?

Compliment is a business tool designed to easily collect customer feedback using QR codes or NFC tags. It aims to simplify the feedback process for businesses and their customers.

How does Compliment work?

You can place a generated QR code or NFC tag where customers can see it. This tag can be assigned to a staff member, and customers can then provide feedback anonymously and quickly.

Is Compliment free to use?

Compliment offers a 2-week free trial for all features. After the trial, it costs $12 per month or $99 per year per user.

What devices does Compliment support?

Compliment is available on iPhone, iPad, and iPod devices.

How often is Compliment updated?

The app was last updated on March 20, 2023, with version 1.25. This indicates regular updates to improve functionality and reliability.

What is the age rating for Compliment?

Compliment has an age rating of 4+, making it suitable for a wide range of users and businesses.

Can Compliment be used offline?

The provided description does not specify offline functionality. However, feedback collection typically requires an active internet connection for real-time processing.

What are the benefits of using Compliment over traditional surveys?

Compliment is designed to be less cumbersome, more convenient, and less invasive than traditional survey systems. It offers a quick, accessible, and anonymous way for customers to provide feedback.