highly disappointing, a complete failure and the worst customer care ever
I subscribed last August, jointly with Vanity Fair.
I never had access and still do not have access to the digital edition. I have done everything (link account subscription, delete and download several times the app) but nothing happened.
I wrote email 10 times to the Customer Care and they never replied.
I called 3 times the Customer Care number but they could not care less. They were vague and told me they would call me back … but nothing happened.
I am going to cancel both the subscriptions.
I never had access and still do not have access to the digital edition. I have done everything (link account subscription, delete and download several times the app) but nothing happened.
I wrote email 10 times to the Customer Care and they never replied.
I called 3 times the Customer Care number but they could not care less. They were vague and told me they would call me back … but nothing happened.
I am going to cancel both the subscriptions.
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Average
Completely average. Sold as a digital subscription but only on iPad and zero functionality like bookmarks.
Not user friendly
So hard to navigate in your e version. How such a prestigious magazine can be so archaic when it is to search. Please as we will start travelling again…improve!
Not designed for iPad
So sick of apps only being designed for iPhones or vertical mode on an iPad. By now, all apps should offer horizontal view on the iPad.
Pre update was better
Love the magazine but I read it from an IPad Pro and the is no way to read in landscape view. Very annoying! This is a standard iPad function that needs to be added in. There are articles with small print that are nearly impossible to read without the zoom feature. The old saying “that if it’s not broken don’t fix it” certainly applies.
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Missed opportunity
Low res - read this mag on a 12.9 inch iPad Pro and you’ll be disappointed by the low resolution.
If you try to pinch zoom, the text quickly shows aliasing.
Why not deliver a higher res version?
Second problem: you can’t tap on a page number to get there.
Open the mag, see a feature on p. 72, tap, go. Impossible. You need to swipe down to see the list of pages and manually select page 72.
Seems like a missed opportunity.
Same with photos. Give us higher res!
If you try to pinch zoom, the text quickly shows aliasing.
Why not deliver a higher res version?
Second problem: you can’t tap on a page number to get there.
Open the mag, see a feature on p. 72, tap, go. Impossible. You need to swipe down to see the list of pages and manually select page 72.
Seems like a missed opportunity.
Same with photos. Give us higher res!
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Could Be Better
My number one issue with this app is that the picture doesn’t rotate! It extremely annoying considering that’s a standard feature for iPad apps. As a result, whenever using the app I have to detach from the keyboard to read it. It also needs a zoom feature to assist with reading considering the font size is small.
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Cheap infomercials, no reporting
Very low quality of content in a bad app, where you can’t even see previous issues.
European versions are much better (UK)
European versions are much better (UK)
A Great Fox for Coronavirus Blues
Love your magazine in iPad format.
Someday we will all travel safely again.
Best
Someday we will all travel safely again.
Best
What a sham!!
Most nonfunctional app I have ever encountered!
Zoom in feature ???
I can’t read the articles because of the small font size, how is this not an option?
used to work fine, but new update is bad!
small print means it’s important to be able to enlarge each page, but the new update doesn’t allow it! i no longer use the digital version and will not renew my subscription.
Love the concept, can’t read it though
Because there does not seem to be a way to increase the horribly small font size, this wonderful truth in travel magazine is pretty much inaccessible to anyone over forty. Cancelled subscription same day. Sorry, Conde Nast Traveler!
Everything sync’s perfectly!
Awaiting my first print issue and their intro e-mail was well laid out as to getting me on-line and reading digitally immediately. Also like the daily e-mails on what I assume are short articles that didn’t make the magazine. Don’t confuse with the other app. This is the US version. The other is UK.
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Meh
While Condé Nast Traveler certainly has a fantastic product in its content, its app is lackluster. Firstly, it has not been updated for the iPad Pro, meaning that the magazine is not displayed on the entire screen, but rather in the middle with black bars around the edges. Secondly, this app does not have functionality that is all but required. The app is effectively a PDF scan of each page of the magazine, instead of being a truly interactive experience.
It would be great if Condé Nast could look at some of their competitors with great applications and take a hint from them to make the app as great as their magazine!
It would be great if Condé Nast could look at some of their competitors with great applications and take a hint from them to make the app as great as their magazine!
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Its just pdfs of the magazine pages
Terrible app, you can't select or search text, the articles aren't contained in a single section (and there's no table of contents ). The pages are clipped top and bottom by the margins and the layout and text size require you to keep zooming to read it, you can't set the text size.
It is honestly easier to just read the print version
This is an embarrassing product when you compare it with the new yorker app also owned by conde nast
It is honestly easier to just read the print version
This is an embarrassing product when you compare it with the new yorker app also owned by conde nast
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completely stuck
Unable to reset my password (says cannot connect even though I'm clearly connected). Nowhere to get support; link just dumps you into the website which has nothing. Aw well, guess I'll dump it.
VERY FRUSTRATED TODAY
I have a subscription that is active. but the last available edition of my magazine on my ipad is September 2014. When I try to login to send a comment to the magazine, it won't let me login.
Where are my October and November editions??!!
Where are my October and November editions??!!
The truest travel magazine, guide and inspiration
The online magazine is suburb, complimenting the print edition. It's easy to navigate and in stunning resolution.
Lousy App
I can't even log into the app. What good is it doing me?!
