If I could meet the m0r0n responsible for this
You waste 20mins trying to get back in every time this waste of space resets. Ridiculous security set up that actually discourages rather than uses best practice. Corporate User, now campaigning to have this rubbish binned from our travel model.
Good record keeping
I travel a lot for work, this app helps me manage where I’ll be going, how long I’ll be there and much more great app I do highly suggest using app. It is through a business. Not to sure how helpful it will be for personal use probably not very.
It won’t open
App downloaded > deleted > downloaded again (over and over) and it simply will not open anything other than a blank page. I can not even get to the log-in screen
Dreadful!
The only thing worse than this app’s performance is its support. The app is literally a 5-gallon bucket of barf, without the bucket. Login problems are routine. The process for resetting your password hovers between intermittent and downright broken. Unfortunately, my company forces me to (try and) use it. Avoid it, if at all possible.
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Really bad
The authentication flow is a joke.
FaceID, then asked for my password, then OTP, then say the password has expired.
Then I go to my password manager to make a new password, return to Conferma and it ways that something went wrong and I need to start again.
Then I can’t request another OTP because it’s too soon, but that last request was for my previous login.
A truly awful experience, starting with the long-debunked theory that passwords should be rotated.
Finally, when setting up my authenticator app, you ask me to enter the code and the keyboard doesn’t appear. Great work.
FaceID, then asked for my password, then OTP, then say the password has expired.
Then I go to my password manager to make a new password, return to Conferma and it ways that something went wrong and I need to start again.
Then I can’t request another OTP because it’s too soon, but that last request was for my previous login.
A truly awful experience, starting with the long-debunked theory that passwords should be rotated.
Finally, when setting up my authenticator app, you ask me to enter the code and the keyboard doesn’t appear. Great work.
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Works like a broken app & service
Why is this app in the App Store? It doesn’t work and works more like a very buggy prototype.
2FA doesn’t work
Absolutely useless. Selecting any of the three methods of 2FA causes the app to freeze then crash. The result is that I can’t even log into the app, much less use it. EDIT: update 5.15.1 installed - fault still apparent. This app is totally unusable.
Horrible
I need this app to purchase a hotel for my work and it is a blank white screen everytimr I try to open it. It doesnt work on the web either or on my iPad. I reached out for help but they havent been able to fix it either. I never write reviews like this, but this app is legit trash. 🗑️
What is the benefit
Our company made us download this app so we can no longer book ourselves independently, we have to use concur and American Express GBT. You add this Conferma app on top of it which seems like a complete waste of time and they want a lot of your personal information. I can’t seem to justify why this app even exists….
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Director
I have been standing at hotel check in desk for over an hour battling issues with use declining card utilizing this app. The embarrassment of negotiating with hotel staff on behalf of an App that fails to perform its vital function in completing a seemingly simple transaction. There are no escalation options within the App beyond contact information to the Amex travel agent, who also seemingly can do nothing to resolve the matter.
THIS IS THE WORST EXPERIENCE I HAVE EVER ENCOUNTERED IN BUSINESS TRAVEL.
I welcome the opportunity to discuss this further with a senior representative with authority of the App
THIS IS THE WORST EXPERIENCE I HAVE EVER ENCOUNTERED IN BUSINESS TRAVEL.
I welcome the opportunity to discuss this further with a senior representative with authority of the App
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Poor service
Cards don’t work
Cancellations
App super and very easy to use.
The only issue that could do with changing is that when I have had a hotel cancelled this does not change in the app even though I get a cancellation email.
It remains in the app
The only issue that could do with changing is that when I have had a hotel cancelled this does not change in the app even though I get a cancellation email.
It remains in the app
Easy
This is perfect for hotels etc I really rate this app
Can’t even open the app
The app worked initially when I first signed up but now that I need to access my hotel transaction the app will not even open, just crashes every time. Not sure how I’m supposed to access my info now and I can’t log in on a computer because I need to dual verify via the app which won’t open. Very frustrated user here
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Won’t stay open, useless
Meant to use for work, but can’t as app won’t stay open for more than 2 seconds and crashes, no use at all untill this glitch is resolved (iPhone Xs)
Wasted time and effort
You will be lucky if your card is accepted even half of the time. Even then you may have to call your travel agent and have them re-fax the required authorization. I just want to check into my room and relax. I usually end up paying with my own credit card. Why don’t the do a study of how many conferma reservations are made vs. how many are actually paid out? Also- the app itself is horrible. You can’t save the password in your Apple key chain and it constantly signs you out. The password reset email goes straight to Spam. I have to create new accounts all the time. Simple horrible.
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If only it did what it promised
An app which supposedly is gong to simplify travel and enable payments through virtual cards, but which in reality leads to long conversations at check-in desks trying to get the virtual payment to work, which then leads to you giving up, paying yourself and claiming back as expenses.
Clunky, unreliable and just not worth the pixels it’s written on!
Clunky, unreliable and just not worth the pixels it’s written on!
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You want to know far too much
It wants me to set up a password through email then when I verify that through email it wants me to ALSO give them my mobile phone number, why do you need all this information for? I ended up deleting the app because I’m not giving out my phone number. Unnecessary!
Appalling
Doesn’t work can’t reset password. Worse than useless
Perhaps It’s The Travel Agency
Nothing but problems checking into the hotels as they seem to have difficulty with the virtual card. Embassy, Westin, and Doubletree.
