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Connect: Business Messenger

Connect: Business Messenger

2-Way SMS & Team Chat

38 ratings
27 reviews
💼 Business
🌐 Social Networking
Free

Details

  • Released
  • Updated
  • April 12, 2024
  • July 10, 2026

Features

Developer

Vagaro Inc
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About

Streamline business communication with clients and internal teams. Convert conversations into appointments and manage client information in one place. Enhance customer satisfaction and team collaboration for greater efficiency.

✓2-way business messaging
✓Centralized client information
✓Team chat for collaboration
✓Capture chats as notes
✓Transform chats into appointments
✓Client insights
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What's New in Connect

1.2.6

July 10, 2026

This update includes minor bug fixes and performance improvements. We recommend turning on automatic updates to keep Vagaro Connect running at its best.

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User reviews

Most RecentHighest RatedLowest Rated

Doesn’t work. AT ALL!

I use this app for a month not one text went through and could not get a refund. Don’t waste your money or your time. I love their main app. It’s great but

@Vagaro seriously fix this!
@321melbie@321melbie

Notifications don’t work

I am upset with the experience I’ve had thus far. I have missed client message time and time again and I can’t find a solution. Everything is toggled on properly and still no notifications. This is causing me to switch to another booking site
britbrat07britbrat07

Response from developer

Thank you for sharing your feedback. We understand how important it is to receive client message notifications promptly, and how frustrating it can be when they don't come through as expected. If you are still experiencing this, our team would be happy to investigate this with you and help find a solution. Please reach out to support@vagaro.com or call 925-464-1932 Ext. 2 so we can review your notification settings and device configuration in more detail. We appreciate the opportunity to help.

Useless for cell communication

I’ve had issues with this app from the start. Not only do the notifications not reliably come through with clients, but if your clients have your old number AND Vagaro number saved, it won’t come through at all. IT cannot help with this as it doesn’t even show up on their side. So it’s as if it didn’t happen and there’s no solutions. Additionally, if someone texts you and their phone number isn’t already a client contact in your system, the text won’t go through at all. So it’s trying to be a cell phone service but it’s barely even working. Don’t waste your time switching your clients as I did.
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Ells1029Ells1029

Response from developer

Thanks for sharing this detailed feedback. We understand how important reliable client communication and notifications are to running your business smoothly. If you're still experiencing message or notification behavior like this, our team can take a closer look and help investigate what’s happening on your account. You can reach out to support@vagaro.com or call 925-464-1932 Ext. 2 and a member of our team would be happy to assist.

Could be much better

Could be much better
pimpimentapimpimenta

Response from developer

Thank you for sharing feedback with us. We’d love the opportunity to learn more about how we can improve. You can reach out to Support@vagaro.com or call 925 464 1932 Ext. 2 and a member of the team would be more than happy to assist.

Not getting client messages

I want to love this. I need to love this because I need to be able to use this app/feature, so does my growing team. But between my clients not getting the messages and us not getting messages from them, this is turning out to be just an extremely expensive and inconvenient app that has just caused me , my team and clients to be overwhelmed and frustrated.
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RebeccaHartRebeccaHart

Response from developer

Hi Rebecca, Thank you for bringing this to our attention. We can absolutely understand how frustrating that must feel, especially when communication is such a critical part of your workflow. We’d like to take a closer look at what’s happening to identify any delivery or configuration issues that may be affecting messaging. If you’re still experiencing this issue, please contact our support team at 925 464 1932 Ext. 2 or email Support@vagaro.com with the subject line ATTN CX.

See 22 more reviews

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FAQ

What does this app do?

This app is a business messenger designed to streamline communication with clients and internal teams. It allows for secure 2-way SMS, dedicated team chat, and the ability to convert conversations directly into appointments. It also centralizes client information for personalized service.

What are the key features of this app?

Key features include secure 2-way business messaging, centralized client information for personalized service, dedicated team chat for streamlined collaboration, the ability to capture chat conversations as notes, and transforming chats directly into appointments.

Is this app free to use?

Yes, the app is free to download and use. There are no mentioned costs or subscription fees associated with its core functionalities based on the provided description.

Who is this app intended for?

This app is perfect for service-based businesses that need to enhance their client interactions and internal operations. It's designed to help businesses of all sizes improve efficiency, customer satisfaction, and team collaboration.

How does this app help with appointment booking?

The app simplifies the booking process by allowing users to transform chat conversations directly into appointments. This creates a frictionless booking experience, reducing no-shows and keeping clients engaged.