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Connect Care: 24/7 Urgent Care

Connect Care: 24/7 Urgent Care

by Intermountain Healthcare, Inc

11K ratings
102 reviews
💪 Health & Fitness
🏥 Medical

Archived App (Last seen on 6 Sep 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • February 4, 2016
  • March 6, 2025

Developer

Intermountain Healthcare, Inc
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Reviews summary↘︎
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❓5 answered
FAQ↘︎
📦w/o updates
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About

Access 24/7 virtual urgent care for common ailments like cold, flu, rashes, or upset stomach from your phone or tablet. Get convenient and affordable care from experienced clinicians, with prescriptions delivered if needed. Many insurance plans are accepted.

✓24/7 virtual urgent care visits
✓Care for common illnesses and minor issues
✓Prescription delivery options
✓Integration with Apple Health
✓Experienced clinicians
Show original description

What users say

Summarized from real user reviews of Connect Care. Based on 11K reviews and a 4.9/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Convenient and fast
  • 👍Friendly and helpful providers
  • 🏥Saves time and avoids going to clinic
  • 💰Affordable and covered by insurance
  • 🏠Can be done from home

Negative things

  • 🐛App crashes and bugs
  • 🔄Long wait times and getting kicked out of queue
  • 📝Prescription issues and lack of follow-up
  • 🤕Unable to treat certain conditions
See all reviews

What's New in Connect Care

12.22.203

March 6, 2025

Performance enhancements to increase reliability and speed

User reviews

Most RecentHighest RatedLowest Rated

Love Connect Care

Thank you so much for your assistance today. This is the best service ever. Highly recommend 😊
tifanisdtifanisd

They won’t let you try safe medications

They won’t let you try safe medications
grantjp82grantjp82

Connect care

Such a great service!
xixo?xixo?

So helpful

I only had to wait a few minutes before seeing the provider, even though I know there are a lot of people who are sick right now. It was nice not to have to leave the house when I am not feeling well. Emily was very thorough and helpful. Suggested some OTC things to help as well as a prescription.
OceansideMomOceansideMom

Never works for me

This app never works for me. Never. I try the web browser and it doesn’t work either. Every single time I have tried using Connect Care I spend so much time trying to get it to work. I might as well have gone to the Urget Care. I am beyond frustrated after this many years they don’t have a good enough system. I wish it would run smoothly like it does for some people. Very disappointed.
Show more
mommyoffour123mommyoffour123
See 97 more reviews

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User experience

🐞

Reported Bugs

4 issues

App crashes during visits

Bug

Insurance information not recognized

Bug

Prescriptions not sent to pharmacy

Bug

Difficulty navigating the app

Bug
✨

Requested Features

4 requests

Ability to request specific provider

Feature

More detailed insurance and cost information

Feature

Seamless integration with pharmacy

Feature

Expanded services beyond just urgent care

Feature

FAQ

What is Connect Care?

Connect Care is a virtual urgent care service that allows you to visit with an Intermountain Health clinician for certain urgent care conditions using your phone or tablet. It's designed for quick and convenient care for common ailments like cold, flu, sinus pain, sore throat, minor rashes, or upset stomach, available 24/7.

How much does a Connect Care visit cost?

A visit to Connect Care costs $79. The app also mentions that many insurance plans are accepted, suggesting potential cost reductions or coverage for eligible users.

What conditions can I use Connect Care for?

You can use Connect Care for common urgent care conditions such as cold or flu symptoms, sinus pain, sore throat, painful urination, minor rashes or skin issues, and upset stomach. It is not appropriate for life-threatening medical emergencies.

Can I get prescriptions through Connect Care?

Yes, when appropriate for your condition, Connect Care clinicians can prescribe medication. These prescriptions can then be delivered to your home or your nearest pharmacy.

What if I have a medical emergency?

Connect Care is not suitable for life-threatening medical emergencies. If you are experiencing chest pain, uncontrolled bleeding, sudden severe pain, difficulty breathing, or other serious neurological symptoms, you should go to your nearest emergency room immediately.