Love Connect Care
Thank you so much for your assistance today. This is the best service ever. Highly recommend 😊
They won’t let you try safe medications
They won’t let you try safe medications
Connect care
Such a great service!
So helpful
I only had to wait a few minutes before seeing the provider, even though I know there are a lot of people who are sick right now. It was nice not to have to leave the house when I am not feeling well. Emily was very thorough and helpful. Suggested some OTC things to help as well as a prescription.
Never works for me
This app never works for me. Never. I try the web browser and it doesn’t work either. Every single time I have tried using Connect Care I spend so much time trying to get it to work. I might as well have gone to the Urget Care. I am beyond frustrated after this many years they don’t have a good enough system. I wish it would run smoothly like it does for some people. Very disappointed.
Show more
Amazing service
My daughter fell sick and had possible pink eye. Dr. Starlet Kerner was prompt at helping me get answers, comforting my mama worries, and helping me know my options going forward in recovery. So grateful for connect care while we’ve been out of town visiting family!
Service
Dr Emily bloomquist was amazing!!
Quick care and so kind!
I have select health insurance so I used this app to get help with Mastitis! So nice to just tell my symptoms and get prescribed so I didn’t have to go in to Urgent Care
Love the convenience
Connect care has been so convenient and thorough. I have used on several occasions and for us busy moms it just makes getting the care I need easy and efficient. All Doctors and NP’s have been great!
Patient
Emily was very nice and thorough. She listened to my needs and helped me to get treatment for all of my symptoms.
Intermountain connect care
This was a very simple virtual visit. Gave advice about illness and let me know what to watch for if it gets worse.
Try to make a visit and it keeps closing
For one, I input my insurance info and it never takes it no longer how long I wait.
For two I tried to set up an appointment anyway, was in the waiting room, had the pcss or whatever text me through the app for the initial contact and then the app closes on me. I open the app up again, get to the appointment, and it closes on me again. I do this many times. Eventually I just cancel the appointment.
It is useless. The app is up to date. I just downloaded it. I wasted time when I really need help. Not worth it to use for urgent care.
For two I tried to set up an appointment anyway, was in the waiting room, had the pcss or whatever text me through the app for the initial contact and then the app closes on me. I open the app up again, get to the appointment, and it closes on me again. I do this many times. Eventually I just cancel the appointment.
It is useless. The app is up to date. I just downloaded it. I wasted time when I really need help. Not worth it to use for urgent care.
Show more
Easy and efficient
The doctors with Connect Care have always been very helpful in treating my symptoms. They are kind and empathetic, as well. It’s a lot easier to be seen by a doctor quickly with Connect Care than to try and see a doctor in person when it is the evening or on the weekend.
Thank you
My visit was extremely easy and I felt very well heard and cared for. It also made it so that I didn’t need to go to a doctors office on my lunch break.
Great care process; limited (unlisted) password options
Takes many insurance plans;
Good process for adding meds (yeah, it’s picky, but that pickiness is medically very important);
Very clear path to choose a provider and start visit;
Video & audio good, provider top-notch.
When setting up password stick with the basic characters: don’t try anything exotic like “+” or -“, heaven forbid you might try “@“ !!
Because, you know, we wouldn’t want to confuse the poor app (or website).
It (at least the website) is happy to tell you when the password is NOT acceptable, but doesn’t say what IS acceptable. Maybe they’re seeking prospective users with telepathy…or would that be clairvoyance?
Good process for adding meds (yeah, it’s picky, but that pickiness is medically very important);
Very clear path to choose a provider and start visit;
Video & audio good, provider top-notch.
When setting up password stick with the basic characters: don’t try anything exotic like “+” or -“, heaven forbid you might try “@“ !!
Because, you know, we wouldn’t want to confuse the poor app (or website).
It (at least the website) is happy to tell you when the password is NOT acceptable, but doesn’t say what IS acceptable. Maybe they’re seeking prospective users with telepathy…or would that be clairvoyance?
Show more
Best Experience ever!
I’m a Grandma who got pink eye after a visit from grandchildren that developed it. Of course I woke up with it on a Saturday when the doctor’s office was closed. The moms used tele-health to get their kids prescriptions before leaving, so I decided to give it a try. It was so easy, and Mitch the PA was amazing! It beats sitting in Instacare for hours. I will definitely use this service again, and they take Medicare!
Show more
Smooth and easy
From download to getting meds in under an hour.
Was a fan…
I have been a fan of the service in this app from the beginning, but we just barely tried to do a call right now and the app is so buggy it will only stay open for 15 seconds after we are in the waiting room for an appointment. There are multiple other issues as well. Please get it fixed.
App crashing
The app kept crashing once I was trying to be admitted to the call. Once on the call it was fine but I had to login over 10 times in a span of 3 minutes
Buggy mess
I tried getting on a call, but it kept crashing as soon as I was put in the waiting room. After the headache of that had passed and I did get to talk with the doctor, I realized something I neglected to discuss, so I tried sending her a message in the app. It shows that the email is uploading, but it stops and goes back to the email. I tried closing the app multiple times, but neither of these problems were resolved.
Show more
