Connect Drive User Reviews

Customer Experience

Positive experience37.3% of reviews
Neutral15.7% of reviews
Negative experience47.1% of reviews

~ Based on 51 written reviews from the US App Store.

Is Connect Drive Safe?

Connect Drive has mixed safety signals based on user ratings. AppsHunter Safety Score for Connect Drive is 64/100.

This assessment is based on 304 user ratings, with an App Store average of 3.2/5.

Safety Analysis

49.7% of ratings point to a safe experience
11.2% of ratings suggest some concerns
39.1% of ratings point to a risky experience

~ Based on 304 App Store ratings for Connect Drive.

Is Connect Drive Legit?

Connect Drive is no longer available in the App Store. AppsHunter Legitimacy Score for Connect Drive is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Actually Unusable

This app is hasn’t been updated in 4+ years and is a complete mess on iOS 15.6.1 on my iPhone 13 Pro Max.

Any navigation in the app’s menus fails to clear the UI completely and leaves “buttons” (well, icons, since they just straight up copied the material component library at the height of its popularity with next to no customization) overlaid on top of the new view. Aside from this making navigation icons completely unrecognizable, it also prevents you from tapping them - hopefully the feature you needed was within one tap of the home screen!

It’s a little bit sad that WD/Sandisk abandoned this product. The hardware is really interesting, and if it could actually be used as a NAS it would instantly find a home in millions of peoples’ home media setups, 3D printers, etc. Oh well.
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Abandoned app

This app wasn’t perfect but it used to work. Now Sandisk has abandoned the product and the software doesn’t look like it will be updated to work with current iOS software. This means it’s less function than when I bought it because now it won’t stream movies which is the reason I bought it. I tried using their help website and it was clear by their first response that they didn’t even read my email. The second response was, 🤷🏼, because they aren’t pursing this product. They suggested reformatting and putting on the new driver. It didn’t work.
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Somewhat works

The app is good except for the fact that the back button doesn’t work. You can go into a folder but once in that folder you cannot go back to the main screen and select another folder. You have to exit the app every time you want out of a folder. Please fix this! Other than that the app and stick work perfectly.
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Videos only play sounds

!!!!! We need a update ASAP!!!!!!

Suddenly for certain videos that use to play now it only play the sounds for that particular video. Time for new update to fix that ASAP. Make Apple TV version and also we want to see battery life icon for iPhone and iPads for the thumb drive.

What happen Sandisk!?!?

I have several of your older products and find them exceptionally useful including it’s associated application. I was excited to get this new drive! Was excited turned into disappointment, the hardware is just a flash drive, best usable by connecting it to a USB port!
The wireless segment is unreliable but does connect easy. The application is pitiful, not only just pitiful but a brand name shameful release! The page headers over lap, changing pages does not work except by closing the application and reopening. There is no way to identify what files is present on the source device as in your other previous applications, transfers are unrealistic and also unreliable. ADVISE TO OTHER GEEKS, LEAVE THIS (hardware) IN THE STORE!
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Does NOT Stream with OS 14

I bought this device trusting Sandisk’ claim that it would “ . . . easily stream videos.”
But unfortunately, that is simply not true. It streams sound, but not picture after upgrade to iOS 14.
How sad that there seems to be no workaround and a call to Sandisk says “We don’t support that device anymore.” I paid a Sandisk premium for it.
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Not compatible

It’s very hard to use this app because it freezes, takes to long to connect to internet, and it gets Messi when moving back and forth between files.
The app is hard to use and needs update to work well with iOS 14, so please make this happen.
Thanks.

PLEASE update this application for iOS 13!

I paid good money for my 64gb SanDisk Wireless Stick. I would like to use it with my iPad and iPhone, but I’ve been having issues getting them to connect ever since upgrading to iOS 12. Now, they won’t connect at all with iOS 13. Somehow, it still (nearly) works with the Nexus 7 I bought in 2013. SanDisk likes to tell consumers how they a “trusted brand”, yet I find they will not support older products any sooner than they release newer ones, leaving consumers with product they paid good money for that they cannot use!! Please update this application!! UPDATE: 2020 and STILL NO UPDATE!! Now my wireless stick will not work with ANY of my devices!! SANDISK IS OFFICIALLY DEAD TO ME!! I WILL NEVER BUY ANOTHER PRODUCT FROM THIS COMPANY! THEY DO NOT SUPPORT THEIR PRODUCTS OR THEIR CUSTOMERS!! HERE’S HOPING THEY GO OUT OF BUSINESS BECAUSE OF IT!!!
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Stopped working, probably needs an update

I used this a lot a year or two ago and really liked it for external storage for all my pictures and videos from my phone. BUT I just tried using it again because my storage is full and although it says it’s connected in my settings the app isn’t showing any such signs. Please pleaseee update for the new iOS!
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Stopped working with ios 14.1

The app recently stopped working on my iPad after the recent ios 14.1 update. Whatever happened, there are now multiple bugs with the app and I can play audio from a MP4 movie but not video. The app works fine on my iphone which runs on an older ios version.

Not comfortable and too much lagging

The idea is great, but when applying it's not effective.
- App isn’t updated for long time, so it needed to be compatible with new iOS versions
- Takes to much time to connect and to view the content
- Too much lag when using the app
- It is risky for use in backup data, because it is not able to be compatible with new devices, and it is not supported by the required functions
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So close!

They need to optimize the app for iPhone X and up because when i am watching videos it has the the home bar and the notification slide down thing on the side when i am watching a video. other that this app is great!!

UPDATE FLASH DRIVE

Unfortunately the flash drive doesn’t work anymore after the release of IOS 13. It barely worked before that update, with nearly a 10 min wait time just to transfer files, an an added 5 min just to connect, and most of the time i didn’t even get an option to transfer a file. But now it doesn’t work at all, and the loading time is atrocious, please Sandisk update the app and the flash drive, it could be very convenient if it actually worked, and was fast, or at least tolerable.
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Horrible. Disconnects every few seconds

Total waste of money. Product this awful should be illegal. I have an iPhone XR. It connects but disconnects every few seconds. Also I can’t transfer to my iPhone to avoid this problem and watch videos on a different player. So I’m stuck with the default player which was a larger albeit thin, bright white line at the bottom of the screen.
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Works

Never had a problem. Used many many times to share videos with family on long flights and
Vacations.

Works fine but not optimized for iPhone X screen

The app works great and functions as advertised but the aspect ratio does not properly fill the iPhone X screen - if I connect my phone to a TV via HDMI, the videos will appear to be very small. If there was a picture zoom/fill option on the app, this would be an easy 5 stars for me.

App will freeze

Don’t bother even installing this app (or buying the wireless usb-drive).
App does work, but keeps freezing up after a few minutes. You get maybe a few files transferred, but that’s it. After it freezes there’s nothing you can do to go back and re-try. The only way to get it back to work is to turn your phone off/on.
Wireless transfers are very slow, to the point where you might as well hook your phone up to a computer with a cable and transfer your files that way.
Don’t waste your time and money on this.
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Good for nothing

You are thinking that it will do so much work for you like expand your storage, watching movie direct from stick etc. it will nothing do for you and even time consuming sending file from pc because of 2.0 usb.
If you connect to drive you have to leave wifi. So many problem. I’m feeling waste of money.
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Crashing issue

App crashes on my iPhone 6 after 3 minutes of watching a movie. I open the app again, restart the movie and the same thing happens. Not sure why it’s crashing. I have removed the app then reinstalled it and I get the same issue. Any suggestions?

Too Good to be True

I bought this device thinking that I would have a quick, portable and convenient gadget to clean up and back up my phone media. Unfortunately this little flash drive is only good as a normal flash drive and it doesn’t live up to its wireless transfer capabilities. I think in all the times I tried to connect this thing that I got maybe 8 out of 3000+ photos transferred. Mind you it took many hours and many attempts to even get that. I really wanted to love this device, but it has not followed through on anything that it claims to do. The app worked on and off and the device had so many issues connecting. I could connect the device and the app wouldn’t register it was connected. On the off chance that I got everything connected, the app would decide to become unresponsive and freeze and I would have to start the process of reconnecting everything once again. After all that I just gave up.
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