Connect ONE

Connect ONE

by Connected Technologies

122 ratings
8 reviews
Free

Details

  • Released
  • Updated
  • June 23, 2014
  • January 23, 2025

Features

Connect ONE screenshot #1 for iPhone
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Connect ONE screenshot #6 for iPhone
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About

Manage and control multiple locations and systems in real-time from any web-enabled device. This secure service offers fast, easy management of locations, systems, and personnel, including access control, security, and environmental settings.

Real-time control of all systems
Secure single login
Access control management
Security system arm/disarm
View live video feeds
Thermostat and lighting control
Automation task management
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What's New in Connect ONE

3.21.2

January 23, 2025

Updates designed to enhance the experience, making it more intuitive, efficient, and visually engaging with easier navigation.

User reviews

Used to be great

This app used to be phenomenal. Now, it won't load the requests & doesn't have security camera footage.

Response from developer

Please send us a direct email to support@connectedtechnologies.us with your customer account information. I assure you that nothing within the app has changed and you most likely have a network issue with the cameras onsite that your security company will need to troubleshoot and correct.

It works but needs a widget

Would love a widget for iPhone to unlock door. Way too many steps to unlock. Being that it’s been one year since an update I’d be shook if anyone read this.

Response from developer

Thank you for the feedback and review. We will take your request for a widget into consideration. Are you aware that you can set a home screen for the Doors & Outputs page so this loads first every time you open the App? To set, go to the Doors & Outputs page then Options and Set to My Home Page. Also, please know that updates are occurring regularly, we do not need to publish a new app every time we make an improvement. Please review our feature updates here: https://www.simplifywithconnectone.com/feature_blog.

Nearly impossible to scan barcode on iPhone 14.

With the new iPhone 14 and the switch to new camera sensors, the default camera can’t focus on close up objects (like the barcode you need to scan). The app needs to be updated to support switching to the new macro camera that can focus on closer object and can actually read the barcodes. Until then, it’s nearly impossible to get the app to read barcodes and unlock doors.
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Response from developer

Thank you for the notification of the issue, in the future please send us a support request at support@connectedtechnologies.us. We do not monitor reviews for support issues. Please send us an email with your iOS version, as it appears to be an issue with iOS 16.02. See more info here: https://discussions.apple.com/thread/254228070 and here: https://discussions.apple.com/thread/254285589, also here: https://www.forbes.com/sites/paulmonckton/2022/09/20/apple-confirms-fix-for-serious-iphone-14-pro-camera-problem---heres-what-to-do/?sh=7ec0381f5fa1

Eric

5 stars! Works exactly as designed.

A pain with the Authentication Code

I’ve been waiting for an authentication code seems forever. I’ve change password, username, update my email and still nothing. I have checked my email even spam and nothing. I don’t know what else to do and support hasn’t been useful.

Response from developer

We're sorry you experienced frustration, the authentication code is not sent to you, it is generated with an Authenticator App on your device.

FAQ

How many locations can Connect ONE manage?

Connect ONE is designed to manage one or up to 100 locations. This allows for scalable control of all your integrated systems from a single interface.

What devices are compatible with Connect ONE?

Connect ONE is available for iPhone, iPad, and iPod. It is a web-hosted service, meaning it can be accessed from any web-enabled device.

Is Connect ONE free to use?

Yes, Connect ONE is available for free. The app itself does not have a purchase price and does not feature in-app purchases or advertisements.

What kind of security features does Connect ONE offer?

Connect ONE provides comprehensive security management, including arming/disarming security areas, viewing zones and sensors with bypass capabilities, and a lockdown function for emergencies.

Can I view live video with Connect ONE?

Yes, Connect ONE allows you to view live video feeds from your connected systems. This feature enhances situational awareness and security monitoring.

How often is Connect ONE updated?

The latest version of Connect ONE is 3.21.2, last updated on January 23, 2025. This indicates a commitment to regular updates and improvements.

What is the age rating for Connect ONE?

Connect ONE has an age rating of 17+. This is likely due to the advanced control and management features it offers, which are geared towards adult users.

Does Connect ONE support controlling thermostats and lighting?

Yes, Connect ONE allows you to view and control thermostats and lighting systems remotely. This provides integrated environmental management for your locations.