Connex Credit Union Mobile User Reviews

Customer Experience

Positive experience76.9% of reviews
Neutral6.4% of reviews
Negative experience16.7% of reviews

~ Based on 78 written reviews from the US App Store.

What users say

Is Connex Credit Union Mobile Safe?

Connex Credit Union Mobile appears safe based on user ratings. AppsHunter Safety Score for Connex Credit Union Mobile is 95/100.

This assessment is based on 3,429 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
2.1% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 3,057 App Store ratings for Connex Credit Union Mobile.

Is Connex Credit Union Mobile Legit?

Connex Credit Union Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Connex Credit Union Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App

Great app

Connex review

You should give your customers the option to transfer money outside of your organization from the mobile app.

Making it worse

At each update this app gets worse and worse and now it is very easy to schedule a payment and think that you are done only to find out that you didn’t press for the third time to confirm that you were making the payment. I don’t know why they think the latest version is an improvement. It is so much less user-friendly. Hopefully they revert back to an older version soon.
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My favorite

The best

Mobile deposit issues

This app always has problems, the most frustrating one is the errors with mobile checks

Best App

Love the new features that the app provides

Check deposit always gives problems

It always says the check is rejected due to check deposit policy, but it doesn't offer any more information. If I play with the check and angles eventually I can usually get it to go through, but it typically takes half a dozen tries. This is so frustrating, especially since I know the check gets reviewed by a person anyway. Please fix this.
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Clowns

The worst never again deleted the app I’m a set in them

Nice and easy

Very user friendly !

Frustrated

This app doesn’t work all the time . I have been using this app for years all of a sudden it now stops working when it gets ready. I have to delete it then reinstall and it will work until it decides it won’t again.

Needs more options

The app is really basic not alot of features like some other banking apps. You can’t transfer money from Connex to and from sister banking locations without going into the actual credit union.

My lifetime

I’ve been banking here since I was 16. I’m 71 and have never had a different bank. I like everything about Connex. I’ve also taken many loans from them.

Great bank

Love this bank
Only bad thing is savings transaction (deposit) no way to do it unless lobby open or atm has live person

Service

Best in banking .. period . Very personal , that’s the key ..

Super easy to use!

This App is Super easy to use!!!

not good at all

very unreliable, the all never works and I haven’t been able to transfer any money in 2 days and this is the 3rd time this has happened this month, they are not keeping up with the app and have way too many problems that need to be fixed

Doesn’t work for remote check deposit

App hasn’t worked for remote check deposit since I updated to iOS 16. They need to fix this issue. It’s been weeks since I’ve been able to deposit checks.

Ios16 broke check deposit

When you click on the camera to take photo, the app freezes and will not allow you to take photo of check.

Issue with mobile check deposit

I would have given all 5 stars but for over a week, I am unable to deposit a check through my phone. I hope this will be fixed soon. I really enjoy this feature and do not want to go to a branch.

App barely works

The app constantly crashes on you even if you have perfect internet connection, you can never deposit a check over the phone, and half of the time they are down doing maintenance. If i knew the app was going to be this bad i would have changed banks cause you basically cant do anything on the app besides transfer money from one section to another but not between bank accounts. Fix your app cause this is just sad.
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