ACCOUNT ACCESS
It is a big dissatisfaction and disappointment to be unable to access my account or receive a text code. Code confirmations over the phone are incomplete and the worse part is that so called automated calls are originated from Anchorage, in Alaska?
That’s unacceptable and unfortunate because is a very poor way to let you make feel insecure about your financial Institution!
Indiana P Williams
That’s unacceptable and unfortunate because is a very poor way to let you make feel insecure about your financial Institution!
Indiana P Williams
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Error Messages on Everything
Trying to add an account number to yours? Trying to transfer money? Want to get in contact with customer support? If you like getting error messages and absolutely nothing working this is the app for you!
Response from developer
Hello, we would love to assist you with your concern. Please contact us at (860) 513-5000 at your earliest convenience.
More Like a Family…
I always used banks. I had a bad experience and was so disgusted with my bank’s manager that I tried Nutmeg because it’s a credit union. My only concern was access to ATMs. They explained that the credit unions in CT have an agreement that members can use the respective ATMs for free.
From the start, they were professional, amiable and helpful. They know me by name and have helped me with several problems. I have never had a bad experience in over four years. I will never go back to a bank!
From the start, they were professional, amiable and helpful. They know me by name and have helped me with several problems. I have never had a bad experience in over four years. I will never go back to a bank!
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Excellent services
I’ve used this bank for a number of years. They have excellent customer service and have everything that I need.
The one time I had an issue with my credit card. It was handled by the fraud department without any payments by me.
The one time I had an issue with my credit card. It was handled by the fraud department without any payments by me.
Overall
The workers are usually young don’t talk or help on what you should do or barely give you any advice it’s like a suicide mission to open and do everything on your own with a credit union that is barely known, and the cards have very high fraud risk it is not worth it to me to use this credit union due to the fact my card info has been stolen and used and i’ve had to replace it twice within the first 6 months. hire better people
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