Helpful app
This app lets me make most of the adjustments needed to my hearing aids, but it doesn’t let me alter the volume of each earpiece, something I really need, and it doesn’t give me the model number of my aids, I can’t select more detailed information online. The battery status is of questionable value - it usually gives 3 beeps even when the battery is about to die. This may be due to the battery discharge curve having a sharp cutoff. I like being able to modify the frequency response, but I wish I could change the relative volume of the earbuds.
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Unfortunate Change
I have had the app for almost five years and have generally been pleased with it. The first version had a rough way to check remaining battery life, either three, two or one beep depending on how close to the end. The new version does not and I rated it “4” as a result to lower it from a “5” it would otherwise deserve.
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Fairly worthless app
With all that can be done nowadays, this is a disappointment. Almost nothing can be done with this app. The settings that are changeable don’t really make any difference so why change them? Then why use the app? For that reason, I never use it.
Where is the battery strength test screen?
After getting a new phone,I had to download the app again. Unfortunately, it no longer has the screen that allows you to test the battery strength. What happened?
Not the quality I explected
I t tried several different hearing aids before settling for the Rexton. Two years later I am sorry I purchased them. They have limited adjustment features (ie background noise suppression, cellphone connectivity, directional adjustment). Also, the sound quality varies. Some days it’s fine, other days it’s like I’m hearing in a cave. Sometimes the sound variance occurs the same day. Bad choice on my part. I’m in the process of evaluating a replacement pair. I won’t make the same mistake twice.
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Save. Please save.
Why do I have to readjust the hearing aids every morning? Why isn’t there a way to save the setting I use most? Having to continually change the settings seems counterproductive. No wonder olde people who have less ability to find the tiny buttons give up on their hearing aids. If I only go to a place with a t coil once a week, I might only need to change it once a week. Not every single morning.
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Add option for iCloud
Is there an option to save the device settings with iCloud that in a situation where the device is restored to factory settings the information of the hearing devices are saved?
Wearer
Audiologist adjusted my hearing so loud it distorts. I want to turn down my left hearing aid and cannot. I can turn both down but not just one. Also I have it connected via Bluetooth to my phone and it won’t allow full control unless I disconnect it from my phone. I don’t understand that logic.
So I just want to do one thing. Turn down my left hearing aid and cannot. Ughh. One star
So I just want to do one thing. Turn down my left hearing aid and cannot. Ughh. One star
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Nice but needs work
When I open the app I can’t do much. I am blind and the app doesn’t fully work with Voice over. Voice over is the screen reading program that comes installed with the iPhone ohS. Kind of ironic that an app built for the disabled does not consider all forms of disabilities.
Save option
Someone mentioned a save option when you have adjusted your hearing aid to where you are satisfied with the results it should be saved..That is a very good idea And should be applied to the app ..
It’s a real nusance
For some reason my settings always revert back to the off position. The little picture shows full range, half range to a reduced range. After I set it to what ever range i would like, it works for a while then reverts back to off. I wonder if it’s a bug. I wouldn’t recommend the app to anyone till this is resolved.
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Very good, but...
The app works well for most things, but, as other reviewers have reported, every time you take your hearing aids out, the app resets to a default, low gain level. You need to have a way to save the optimal settings for each individual user so that you don't have to reset it every time you put the hearing aids back in.
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Reston Hearing Aid App
Very handy app to change volume levels or if you are listening to music. The battery level feature needs work though. It always seems to beep twice indicating half power and then I go out and they die two hours later.
Hearing aid service
Very poor service from retailer I was told I was very waxy and that was the problem according to my phone the right battery needs to be replaced why couldn’t they find that now that the warranty is up i will have to pay for something that should have been taken care of before one star service rating can’t compare to anything else this is the first pair i have had
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Not worth the $$$$
The only worthwhile feature these hearing aids have is the GPS which allowed me to find one when it was misplaced. Since I have on them they have been plagued with performance issues and they were finally replaced this past week because they were just absolutely going nuts. I just received the replacements today. There is essentially a new replacement and when I got them home I had static continuously in my right ear.
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Ok but at times aggravating to use
I’ve used this daily for the past year to control my hearing aids. It’s definitely easier to control them with this app then with the small buttons on the hearing aids. But it gets frustrating when you constantly get a Bluetooth connection conflict error, by just being passively connected but not using any other Bluetooth device, as when you just get in your car. The developers can do better...
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Connect Smart Remote
The Costco Signature 7 has served me for 2 years. I would like to see the behind the ear piece a little smaller. The piece in the ear was molded for my ear ( very comfortable). The manufacturers need to figure out a way for the hearing aids to be adjusted separately. One is extremely sensitive to loud noises and one is not. When I turn down the volume in your app on my iPhone 8 Plus, the message I receive is turn up volume or the device will not work properly “too low”. I have tried EARGO
(another hearing aid) which is much smaller and fits directly into the ear, but it has a hard body and is uncomfortable in my ear. But, I must say the sound quality is clearer ( not too loud, just more natural sounds). The reason I am sharing my experiences with you is because I loved the customer care I received at Costco and I believe if you make a few adjustments to you Signature 7 series you would be able to flood the market with an award winning hearing aid. Truly I hope my suggestions are practical and feasible.
A devoted customer, Elder Cheryl Tilghman-Robinson
(another hearing aid) which is much smaller and fits directly into the ear, but it has a hard body and is uncomfortable in my ear. But, I must say the sound quality is clearer ( not too loud, just more natural sounds). The reason I am sharing my experiences with you is because I loved the customer care I received at Costco and I believe if you make a few adjustments to you Signature 7 series you would be able to flood the market with an award winning hearing aid. Truly I hope my suggestions are practical and feasible.
A devoted customer, Elder Cheryl Tilghman-Robinson
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Can’t support 2 Bluetooth devices running at the same time
I have to turn the Bluetooth off on my Apple Watch to use this app. Even a cheap pair of ear plugs that I have can run perfectly with the Bluetooth turned on on my Apple Watch. Looks like I won’t be using this app even though I’d like to be able to use my iPhone to control volume and listen to music. This program needs work.
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Excellent
Love this app I finally switched from the one Costco installed which never worked properly. I advise you switch to this app it works seamlessly.
App on phone conflicts with car Bluetooth
When in my car, the app is inoperable because my phone is connected to car’s Bluetooth.
Second, it would be nice to be able to name my 4 settings. I don’t use them often but , for example, when I want to muffle background noise in a restaurant, I can’t remember if that is setting 1, 2, 3, or 4, so I have to cycle through all 4.
Second, it would be nice to be able to name my 4 settings. I don’t use them often but , for example, when I want to muffle background noise in a restaurant, I can’t remember if that is setting 1, 2, 3, or 4, so I have to cycle through all 4.
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