This public service allows direct communication with companies to resolve consumer issues. It facilitates the resolution of consumption conflicts by enabling users to file complaints and receive responses within 10 days. The platform generates public data on companies and consumer problems.
1.2.0
December 22, 2025
- Atualização na navegação
Consumidor.gov.br allows you to communicate directly with participating companies to resolve consumption conflicts. Companies are committed to analyzing and responding to your complaints within 10 days.
Yes, Consumidor.gov.br is a free public service provided by the government for consumers to resolve disputes.
You can communicate with companies that have committed to participating in the Consumidor.gov.br service and have agreed to receive and respond to consumer complaints.
Participating companies have committed to analyzing and responding to consumer complaints registered on the platform within a maximum of 10 days.
Complaints registered on Consumidor.gov.br generate a public database that provides relevant information about companies, common issues, and problems faced by consumers.
Consumidor.gov.br is available on iPhones and iPods, according to the provided data.
Consumidor.gov.br has an age rating of 4+, making it suitable for a wide range of users.
The latest version of Consumidor.gov.br was updated on December 22, 2025, indicating recent development activity.
