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Consumidor.gov.br

Consumidor.gov.br

by Servicos e Informacoes do Brasil

328 ratings
21 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • August 13, 2020
  • December 22, 2025

Features

Developer

Servicos e Informacoes do Brasil
✨Promote your app ✨
Consumidor.gov.br screenshot #1 for iPhone
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⭐21
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🔄6+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦~ in 2 years
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About

This public service allows direct communication with companies to resolve consumer issues. It facilitates the resolution of consumption conflicts by enabling users to file complaints and receive responses within 10 days. The platform generates public data on companies and consumer problems.

✓Direct communication with companies
✓Consumer dispute resolution
✓Complaint filing and response
✓Public consumer data
✓Integrated government service
Show original description

What's New in Consumidor.gov.br

1.2.0

December 22, 2025

- Atualização na navegação

User reviews

Most RecentHighest RatedLowest Rated

Cheio de problemas!

Horrível!! Não funciona, cheio de bugs, alguns botões não aparecem ou não funcionam!!
JMPaianoJMPaiano

App útil para população, mas desenvolvimento impede o uso

Bug no aplicativo não permite filtrar casos parecidos
TecozuTecozu

Aplicativo cheio de falhas

Não funciona
gftaigftai

App bugado

Toda vez que abre o app tem que fazer login e digitar código da conta gov, e mesmo após clicar no botão de “confiar nesse dispositivo e não solicitar senha novamente ao entrar nesse dispositivo”, em todas as vezes pede a senha.
MarqjoaMarqjoa

O APLICATIVO É UMA PIADA 🫵🏽🫵🏽

O APLICATIVO É UMA PIADA 🫵🏽🫵🏽
jefffersonnjefffersonn
See 16 more reviews

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FAQ

How does Consumidor.gov.br help resolve consumer issues?

Consumidor.gov.br allows you to communicate directly with participating companies to resolve consumption conflicts. Companies are committed to analyzing and responding to your complaints within 10 days.

Is Consumidor.gov.br free to use?

Yes, Consumidor.gov.br is a free public service provided by the government for consumers to resolve disputes.

What kind of companies can I contact through Consumidor.gov.br?

You can communicate with companies that have committed to participating in the Consumidor.gov.br service and have agreed to receive and respond to consumer complaints.

How long does it take to get a response on Consumidor.gov.br?

Participating companies have committed to analyzing and responding to consumer complaints registered on the platform within a maximum of 10 days.

What information is available from Consumidor.gov.br?

Complaints registered on Consumidor.gov.br generate a public database that provides relevant information about companies, common issues, and problems faced by consumers.

What devices does Consumidor.gov.br support?

Consumidor.gov.br is available on iPhones and iPods, according to the provided data.

What is the age rating for Consumidor.gov.br?

Consumidor.gov.br has an age rating of 4+, making it suitable for a wide range of users.

When was Consumidor.gov.br last updated?

The latest version of Consumidor.gov.br was updated on December 22, 2025, indicating recent development activity.