Contacts Journal CRM User Reviews

Customer Experience

Positive experience90.6% of reviews
Neutral3.3% of reviews
Negative experience6.1% of reviews

~ Based on 627 written reviews from the US App Store.

What users say

Is Contacts Journal CRM Safe?

Contacts Journal CRM appears safe based on user ratings. AppsHunter Safety Score for Contacts Journal CRM is 94/100.

This assessment is based on 2,414 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.1% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 2,414 App Store ratings for Contacts Journal CRM.

Is Contacts Journal CRM Legit?

Contacts Journal CRM appears to be a legitimate app. AppsHunter Legitimacy Score for Contacts Journal CRM is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most useful contact manager

This is the third or fourth review Iโ€™ve done for CJ. It remains a truly essential program for me. I literally run my business on it. It is well designed, easy to use for a variety of tasks, and is absolutely reliable. As my business has grown, the client database has increased to ~ 20 GB of data. CJ manages it with no signs of strain. Incredibly well-designed. I still have never found a replacement candidate in the App Store. Highly recommended.
Show more

Awesome!

Very easy to use. Got the paid version so I could keep as many entries as I want. Love it!

Very Helpful Tool

This CRM has been very helpful to me, and it just keeps getting better with all the little additions and tweaks you make.

Thank you!

Awesome CRM

If you are looking for an awesome CRM look no further. The CRM is fully customizable to your liking highly recommend A+

The App and Customer Service are Awesome

I have used this App for many years. I have been a fan since I first started using the it. And, it just keeps getting better.

The customer service is outstanding!! Yesterday, I somehow deleted 3 months of data which I desperately need for my business. I emailed support and they quickly responded and helped me get all my data back.
Show more

I Like It

I use this app constantly keeping a log of calls, texts, and other activities. I suppose my fear is the loss of it as did happen to me with a couple other apps in the past. Please let us users know if support to keep this app available is needed.

Good but no sound!

Works really well but on iPhone audible notification doesnโ€™t.

Wish I could go directly from a todo or a log to its contact

Business Card Scan

I would have bought the more expensive $149 option had it had access to Scan Business Card functionality: create a contact based on the scan of a business card (unfortunately only available for subscribers to the "Teams" plan)

Use on my Mac, iPhone and iPad

Update 8/20/2024 - This thing just gets better and better!

I love it, perfect for tracking clients, conversations and ToDo's. Great customer service from developer. Thanks for making my life easier!

One of the Best CRM App

I am using this app for last 4-5 years. One of the Best CRM Application. Facility to use multiple filters in recent update has increased its utility by multiple times.
Developerโ€™s response to queries / problems / suggestions - very quick and positive.
Great Job by entire Team. Keep it up ๐Ÿ‘๐Ÿ‘

Great app

Like the way it works. Valuable. I love this program and would gladly recommend it to others. Itโ€™s an invaluable addition to running a business or project. Is it possible to add voice notes ? Jack

Bee keeper

Changed my life Everything is so easy now. Sometimes 2 entries at the same address wonโ€™t separate to be able to read them

Boiler man

The apps is very simple and useful. They have many updates making the app better over time. It keeps getting better and better

So far so good

So far so good

A product that works, not that tries to upsale

Really appreciate the functionality of this product. I track all my clients with it and use it between two devices and have had NO issues with sync. The fact I can create custom fields, search anything, and export are a game changer. Thank you for focusing on the PRODUCT instead of trying to make it the "EVERYTHING" bloatware so many companies do. Also, support has been very responsive the few times I have reached out.
Show more

Sale Executive

Very helpful to keep me on track and organized.

Great tool!

Love this app for recording/tracking.

Over All Awesomeness

Quick And easy even I can do it!

Good app

12/12/2019 Keep track of my clients logs. Great! One problem only startup too slow if you have password enable.

12/7/2022 lots of improvement. Great work.

Great program

I really enjoy using Contacts Journal. Itโ€™s the best I've found for mobile CRM, use it all day every day; also great support.