Contacts Journal CRM Reviews: Is It Legit?

Customer Experience

Positive experience90.7% of reviews
Neutral3.3% of reviews
Negative experience6.0% of reviews

~ Based on 637 written reviews from the US App Store.

What users say about Contacts Journal CRM

Is Contacts Journal CRM Safe?

Contacts Journal CRM appears safe based on user ratings. AppsHunter Safety Score for Contacts Journal CRM is 94/100.

This assessment is based on 2,464 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.1% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 2,460 App Store ratings for Contacts Journal CRM.

Is Contacts Journal CRM Legit?

Contacts Journal CRM appears to be a legitimate app. AppsHunter Legitimacy Score for Contacts Journal CRM is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dankeschön

Sehr individuell anpassbar, ideal für kleine Business, ab vom Standard. Die App wird ständig verbessert und weiterentwickelt.

A very useful tool

I’ve been using this app for nearly four years now and it is continually being developed, I’ve started to request feed back from the developers on certain issues that may have occurred and they get straight on it! The one request I would like to see happen though, is to be able to see all of our appointments in todo’s/logs separated by the grey bars per day date, e.g all of Monday’s appointments, a grey bar, all of Tuesday’s appointment’s, a grey bar and so on! The developer has already fed back that this maybe a possibility in the near future! Great service.
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The best tool for my job

As a sales rep, this is a perfect software to use at lower cost ! I use it on my iPhone, iPad and Mac OS. Perfect !!!

Great app for small businesses

Fantastic app for contact relationship management. Great to be able to create own fields and record types.
I love the map feature & nearby contacts in the widget view.

Other features which would make the app better are:
Location based alerts for todos with addresses,
Having tags and custom fields displayed after the contact name in the todo & log for each customer,
Being able to select log fields for export. Some fields are not required when sending logs and todos in an email.
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Can’t do without !

This is a wonderful app. When they’ll linked the to-do to Apple Reminders it’ll be the perfect app. The best one on the out there!!.

Unbelievable

Use this app every day all day great for contact management for anybody that is out on the road doing sales or contact management just cannot beat this app!!!!

Excelente

Muy útil para organizar la data y los archivos de mis clientes.

Great

I like it a lot

Easy to use, great organization

I use this app to organize my notes on my cat grooming clients. It’s all the info in one place and notes are easy to reference and can be edited. Great app for simple logging of client contacts!

Most useful contact manager

This is the third or fourth review I’ve done for CJ. It remains a truly essential program for me. I literally run my business on it. It is well designed, easy to use for a variety of tasks, and is absolutely reliable. As my business has grown, the client database has increased to ~ 20 GB of data. CJ manages it with no signs of strain. Incredibly well-designed. I still have never found a replacement candidate in the App Store. Highly recommended.
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Awesome!

Very easy to use. Got the paid version so I could keep as many entries as I want. Love it!

Very Helpful Tool

This CRM has been very helpful to me, and it just keeps getting better with all the little additions and tweaks you make.

Thank you!

Inzwischen sehr gute Kontaktmanagement- App die laufend weiterentwickelt wird

Ich bin von der App begeistert. Einfache schnelle Bedienung. Für mich absolut ausreichende Funktionen. Ich kein meine Aufgaben optimal organisieren. Der gleichzeitige Betrieb auf allen Apple Geräten ist sehr gut. Ich manage aktuell 4100 Kontakte. Inzwischen nur noch selten stürzt die App mal ab. Das ärgert mich nicht weiter, denn es gingen bisher keine Daten verloren und die App ist sofort wieder startklar. Absolute Empfehlung Optimierungsvordchläge: Auch auf der PC Version sollte es möglich sein Dokumente mit Speicherrn unter an einen Kontakt oder an eine Aufgabe zu hängen. Auswertungen der Kontakte in der Vergangenheit als Erfolgskontrolle. ZB wieviele Kontakte nach den verschiedenen Kontaktarten sowie natürlich generierte Aufträge.
Besonderes Lob an die Servicehotline. Hier wird alles getan, um einen zufriedenen Kunden zu haben
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Awesome CRM

If you are looking for an awesome CRM look no further. The CRM is fully customizable to your liking highly recommend A+

The App and Customer Service are Awesome

I have used this App for many years. I have been a fan since I first started using the it. And, it just keeps getting better.

The customer service is outstanding!! Yesterday, I somehow deleted 3 months of data which I desperately need for my business. I emailed support and they quickly responded and helped me get all my data back.
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I Like It

I use this app constantly keeping a log of calls, texts, and other activities. I suppose my fear is the loss of it as did happen to me with a couple other apps in the past. Please let us users know if support to keep this app available is needed.

Good but no sound!

Works really well but on iPhone audible notification doesn’t.

Wish I could go directly from a todo or a log to its contact

Business Card Scan

I would have bought the more expensive $149 option had it had access to Scan Business Card functionality: create a contact based on the scan of a business card (unfortunately only available for subscribers to the "Teams" plan)

Use on my Mac, iPhone and iPad

Update 8/20/2024 - This thing just gets better and better!

I love it, perfect for tracking clients, conversations and ToDo's. Great customer service from developer. Thanks for making my life easier!

One of the Best CRM App

I am using this app for last 4-5 years. One of the Best CRM Application. Facility to use multiple filters in recent update has increased its utility by multiple times.
Developer’s response to queries / problems / suggestions - very quick and positive.
Great Job by entire Team. Keep it up 👏👍