Good, relatively easy to use
First time using a blood glucose monitor so it was all a little daunting at first. I’m not fazed by technology but the instructions are a bit full on at first glance :) but fine if you go through it step by step. Only criticism is it takes a few goes of opening and closing the app to get the readings to sync with the Apple Health app, but it gets there eventually.
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Most annoying app, but sadly necessary as recommended.
So frustrating trying to enter in a manual reading for 9:27pm today but the time kept on jumping back to 12:30 am and would not let me enter in the reading at the correct time.
Also the UI on this app is the most frustrating thing I’ve ever used on an iPhone. The display constantly jumps back and forth. When I try to enter the date, the app keeps closing because the date sliders field is near the bottom bar. There’s also no option to view dates and times of saved photos, and no way to set a date and time for when you eat food. I don’t understand the purpose of the location icon on the list of readings—how does recording your location help with diabetes management? Please remove the location icon.
Also the UI on this app is the most frustrating thing I’ve ever used on an iPhone. The display constantly jumps back and forth. When I try to enter the date, the app keeps closing because the date sliders field is near the bottom bar. There’s also no option to view dates and times of saved photos, and no way to set a date and time for when you eat food. I don’t understand the purpose of the location icon on the list of readings—how does recording your location help with diabetes management? Please remove the location icon.
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Response from developer
I'm sorry to hear of your experience with the App. Please call us on 1800 289 312 and we can assist you over the phone. Thank you.
Kt B
I am DELIGHTED with this app - huge praise from a non-tech-head…
For two whole months we’ve been dealing with the volcanic upheaval & fallout of uncontrolled type 2 diabetes on top of other extremely serious health issues.
We were given a Contour BG Meter at the beginning with basic instruction. I am NOT technically minded, so with too much going on in crisis mode, I shelved the app part. Just not one skerrick more brain space to process even the tiniest extra piece of information, no matter how useful and life changing it could be…
IF ONLY I could’ve had somebody install the app on my phone for me and give me hands-on training at the beginning of all this … well, that would’ve been a sixth star addition to the Contour rating…
This app is BRILLIANT! No handwritten transferring of info from device to GP. All done! Capacity to take photos & have them filed in the right place for future reference - no diary keeping.
Seeing trends and patterns when life takes over and we start to slip. Done!
What a huge weight off my shoulders as the carer….
All the contact info of all the treatment team in one place - and capacity to send through reports without laboriously composing emails when I’m so tired I’ve been falling asleep while I’m typing and “sleep-send” emails that are just gobbledegook… Done!
Well done, Contour. I’ve probably missed lots of stuff that’s brilliant, but in the time available it’ll just have to do for now. THANK YOU, and God bless you all :-)
For two whole months we’ve been dealing with the volcanic upheaval & fallout of uncontrolled type 2 diabetes on top of other extremely serious health issues.
We were given a Contour BG Meter at the beginning with basic instruction. I am NOT technically minded, so with too much going on in crisis mode, I shelved the app part. Just not one skerrick more brain space to process even the tiniest extra piece of information, no matter how useful and life changing it could be…
IF ONLY I could’ve had somebody install the app on my phone for me and give me hands-on training at the beginning of all this … well, that would’ve been a sixth star addition to the Contour rating…
This app is BRILLIANT! No handwritten transferring of info from device to GP. All done! Capacity to take photos & have them filed in the right place for future reference - no diary keeping.
Seeing trends and patterns when life takes over and we start to slip. Done!
What a huge weight off my shoulders as the carer….
All the contact info of all the treatment team in one place - and capacity to send through reports without laboriously composing emails when I’m so tired I’ve been falling asleep while I’m typing and “sleep-send” emails that are just gobbledegook… Done!
Well done, Contour. I’ve probably missed lots of stuff that’s brilliant, but in the time available it’ll just have to do for now. THANK YOU, and God bless you all :-)
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Response from developer
Thank you for your review! It is wonderful to hear that you are having such a good experience using the Contour Diabetes App.
None of meters are pairing
I have both Contour Next (home personal use) & Contour Next One (work personal use) and both were fantastic, but recently I had issues with my iPhone and had to reset all network settings and now the Bluetooth connection doesn’t appear in the app so I can’t connect either devices- tried rebooting the phone to no avail- would have given 5 stars only for this inconvenience.
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Response from developer
Hi Mijkol, please contact our customer service team on 1800289312.
Excellent product
I have only been using this product since October 2023. I find it very easy to use and to me accurate against the CGM. Even though pricking you finger is a pain it gives you a sense of security knowing that it is correct. I like to look back over the week how my reading have been.
Response from developer
Hi there, thank you for your positive feedback. It is a highly accurate meter. All the best to you.
