Copart Reviews: Is It Legit?

Customer Experience

Positive experience40.2% of reviews
Neutral7.4% of reviews
Negative experience52.5% of reviews

~ Based on 530 written reviews from the US App Store.

What users say about Copart

Is Copart Safe?

Copart - Online Auto Auctions appears safe based on user ratings. AppsHunter Safety Score for Copart is 96/100.

This assessment is based on 189,931 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
2.4% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 189,776 App Store ratings for Copart.

Is Copart Legit?

Copart - Online Auto Auctions appears to be a legitimate app. AppsHunter Legitimacy Score for Copart is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Schlecht

Sehr schlecht

PR1 7EX

Mashari

Good

Fine

Сопард

Здравствуйте после обновления приложение больше не открываются 🤦🏻‍♂️

BS

I paid to be a member so that I could buy a car that has a buy it now price. Apparently I cannot “buy it now” because I do not have some kind of “license” seems pretty stupid to me - I just want to buy a car for cash ?

Best app ever

Use it all the time bought so many cars great interface could be more user friendly but good overall

Aaa

God

WHAT A JOKE!!!

Apparently you can buy exotic cars if you’re a dealer,scraper or dismantler. But not a private party. I cancelled my subscription. This is a joke. Just find someone else. IAA etc.

Viewing

The app is perfect put you should change it from when you go to the locations and look at the certain auction house and then you click on a car and you click back off and then it takes you back to the start should make it so you can go back and view the rest of the vehicle’s without re clicking on everything
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Review

I love this app it helps me find my dream car

Mismanagement

I am their customer for almost thirty sometimes I buy a car they don’t have and takes 3 weeks to get your money back they don’t let you to talk with management I buy cars from out of states and they give you two days to pick up within certain minutes if you are 5 minutes late you have to pay your drivers to stay one night to release the cars i think they do that to collect late fees and sometimes you can’t. Get an appointment also keep changing their app and getting worse no wonder they stock keeps going down i personally buy more from insurance auto auction they give you more time to pick up no appointments last time I complain to Copart lock my account . If you don’t want to know your problems don’t ask for review
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Response from developer

Hi, Thank you for sharing your feedback and for being a long-time Copart customer. The Updates are intended to improve the app, we would like to understand which features you did not find helpful and any app issues you are facing , you can reach out to us at member.mobile@copart.com. For concerns about refunds, pickup appointments,fees and your account. Please contact our member services at member.services@copart.com with your member ID and any relevant lot numbers so the appropriate team can review the details and assist.

Languages important

When will you add the Russian language for the UK?

Incorrect information

The Copart is not giving correct information to the dealer specifically the Los Angeles and Van Nuys lots

Top Notch!!

Love the new Auction updates and the highlights!!

New layout

The new update is very confusing, I wish they remove it because it’s so much clutter and the music got removed and just too much clutter
Please remove the AI highlights it’s really unnecessary

New update is Bugging

I’ve been a long term user of this app, and now with the new update the app is buggy and keeps kicking me out of the live auctions every 2 minutes or so. Also I have a membership so this should not be happening.

Get a report on a vehicle

When I got a report, from a flood damage, it was important to see the car running now. No video of the car running potentially Hydro lock. I bought a CARFAX talk to the dealer about how high up the water went in potentially water is in the engine. the video is important. For misrepresentation of product my account gets suspended because I dispute it. There were costs on top of costs on top of costs for me and liability. Only would go in One Direction on me go away.
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Appointments are limited

There’s limited slots available for everyday, it’s very inconvenient, if your schedule changes and you need to change your time you can’t because they run out off appointments, Iaai is better because you can come any time of the day.

Add Features

When will Copart add the filter for insurance vehicles only. It saves so much time like IAA. Add feature to filter insurance and company vehicles only.

It's better to buy a car from other auctions, there are a lot of problems at this auction

It's better to buy a car from other auctions, there are a lot of problems at this auction