Copart Transportation User Reviews

What users say

Top reviews

Transport

Very good app

Update is junk

Since this new update, it takes three days to load anything in.

Ratings

Great app to use and helps me out tremendously

assistance

Assistance were not good people rude not helping people

Ok app

Constantly wants me to rate the app, even though I already have. Very annoying.

M

Good

App inspection

Better than others at least 🀦

Nashville CoPart Lebanon Tennessee

I cannot say enough good about all the helpful staff at the Nashville CoPart Lebanon Tennessee. This was my first experience and I will definitely be back. Copart assessed the vehicle I purchased honestly and accurately. My interactions on the phone were pleasant with knowledgeable staff who extended grace and patience when I explained my inexperience. The yard men were helpful and extremely skilled and professional. But my highest praise is for the three employees at the front counter. Two females and a male. Unfortunately I only remember one name. And while all three were extra nice and accommodating. It was Johnny who deserves an award for his calm under stressful situations. With long lines the day after a holiday Johnny was unfazed. I never write reviews. But I thought the CoPart staff deserved some recognition. Thank you for a wonderful job well done! James Bastien
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Easy to use

Very efficient and easy to use app.

Staffs

Very helpful staff, and very kind staff. Thank you soo much for helping me today. I really appreciate it.

Basic function

When closing out an open order really need to add a confirm option to the discard option. So annoying when I accidently select discard and have to re take pictures of all documents and car.

Ducati

Slightly disappointed as collected a Ducati penegale from Peterlee depot and although loading went ok Copart lost the box of parts that were shown included. I have no idea what those parts were but some were damaged but were still usable for part numbers etc.

Bad service

Very inconvenient

JS&R TOWING

Easy to use and very practical.

This place very professional

My first time at this Copart and everyone is very nice, polite & professional. When to pickup a car and I was loaded super quick! I wish all of them where like this one.

The best in this country

The best on this country

Bad app

Honestly one of the worst transport apps I’ve ever seen.

Driver

Love it

Never any appointments

Never any appointments when you need them, very unhelpful to talk to on phone

We need to be able to reorder lots in each appointment!!!

Update after update that doesn’t improve the function of the app. What we really need is to be able to change the order of lots in our appointments so that the loaders bring the cars out in the order we need to load them. If you have 1-2 cars it’s no big deal. When you have 6-7 you lose a lot of time.
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