Copenhagen Card City Guide User Reviews

Top reviews

Excellent

Nous avons choisi la Copenhague card pour 72€ et nous l’avons bien rentabilisé, nous avons fait 9 activités et avons eu les transports inclus ! Je vous la recommande les yeux fermés

Excellent would buy again!

I was on vacation in Copenhagen for 3 days and purchased the 72 hour pass. The pass was easy to set up on the app, well worth the money, and using the public transportation was very easy. Buy again!

5/5

This app really helps. Kudos

Must Have Card!

So worth it! We planned all of our sightseeing around the 80+ attractions included with the card. All of the really good must-do activities are on the list. In addition, transportation to/from airport and metro travel is included. The app was super helpful to plan our itinerary each day. Best purchase of our trip!
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Museum did not honor card

The Design Museum said they were not allowing any Copenhagen Cardholders entry into the museum at 4 pm even though the museum closed at store and people were leaving. They were completely inflexible even for tourists who would not have another opportunity to visit. What is the point of such a card if a museum can deny you entry without any notice? This museum should know how to better manage itself or not participate in the Copenhagen Card program.
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Carte super

Carte qui est au top pour découvrir Copenhague, avoir les transports en communs gratuit et pleins d’activités

La meilleure des City Card

Lorsque certaines capitales sont encore sur des formats carton, la City Card Copenhague est parfaite. Une app c’est pratique, tellement de visites et d’activités comprises. Rapidité de mise en œuvre. Les options sont claires, on peut ainsi choisir facilement. Totalement Ux. Un exemple à suivre

Essenziale

Da scaricare per viaggio a Copenaghen. Utilissima

Great for visitors to Copenhagen

Easy to use to buy the card; make sure your phone time has adjusted to local time, and don’t activate until you’re ready to use it though as it works on a countdown timer. Simple to show QR code at attractions and when requested on transport. Great value overall if you plan to visit the main sights, and being able to hop on the bus or metro without thinking about tickets is very convenient.
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Could not purchase

Multiple US credit cards and apple pay got declined. We could not manage to purchase it.

Super

Pratique pour découvrir la ville et des lieux qu’on aurait pas forcément explorés.

Parfait pour les transports en commun sur plusieurs jours.

Et appli facile d’utilisation avec toutes les infos !

Impossible to get refund

I purchased cards for 2 adults and 1 child. The App gave me option to activate the card with no warning that the card is actually working on a countdown basis. I received an email that warned me against activating the card until ready to travel but it was too late - I saw this after I’d used the app and activated the card in error.
It appears many people make this mistake as it’s covered in their FAQ’s, where it advises that you can get a refund if the card hasn’t been used, however, I have spent 2 days trying to sort this via email as there is no customer service number.
I just keep receiving automated responses asking for my ref no which I’ve now sent 3 times!!!
Still no refund and I now think the only way I may get a refund is to turn up to the office in Copenhagen. 😡😡
I’m sure the card is great, but ensure you do not activate the card until you travel and be warned that there is zero customer service and limited means of resolving any issues.
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Very helpful app

Nice working & clear to use app. All the atractions in one place - with map and all details! Easy travel with transport card as well. I recommend :)

It was good decision

A very useful card. It worked. Big savings.

Excellent purchase for our visit!

Originally we planned on using this card for a couple days when we wanted to visit the various attractions supported by it. In the end we worked out that it would have been cheaper to get the card for the entire trip, and we are glad we did!
This card supports all the best public transport in the city, making getting around feel like you are in a small village. Some of the attractions we planned for, others we just did on a whim. The day we arrived in Copenhagen the House of Carlsberg had joined the Copenhagen Card scheme, this was probably our favourite attraction in the end, along with the Vikingskipmuseet located outside of the city in Roskilde, which was no problem to get to because the card supports the direct train to get there and back!
Overall we loved this card, if you are a proactive type and want to fit a lot of activities in your trip you can’t go wrong with this card.
One tip I have would be to take a screenshot of your travel and attraction passes, so you can easily display them when needed, a lot easier then going through the app, and solves the issue a previous review mentioned of a forced system update.
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The best choice for a short trip!

It is very convenient! The card covers the best places in Copenhagen and the public transport, and also the trip to/from the airport. Fantastic! You don’t need to check-in/check-out, which is also nice!

Conviene!

Non sono solita scrivere recensioni su App, però veramente se andate a Copenhagen l’abbonamento conviene! Soprattutto perché tutte (o quasi, ma sarà un 1%) le attrazioni e musei della città sono comprese nel prezzo!
Purtroppo la città è costosa, e di conseguenza anche il costo dell’abbonamento, però se si ha poco tempo super utile!
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Ottima app

Mi sta permettendo di salvarmi tutti i musei, castelli e posti turistici da visitare in modo comodo e semplice. L’app l’ho pure sul Mac e funziona, l’unica pecca è che non si può mettere a tutto schermo

Must have app for touring!

Loved this app! We were in Copenhagen for 3 days and were able to do so much and get around quickly. Quality stuff!

A great deal!

This made our trip to Copenhagen so much easier! The entire thing is seamless. Highly recommend!!!