Copper State Credit Union User Reviews

Copper State Credit Union
Copper State Credit Union
Copper State Credit Union

What users say

Top reviews

OG Mack Mobile App

Very functional, user friendly

Anthem

Leenie is the best in Anthem always helpful

Update

And update then it says update again and again. You cannot see your running balance and you cannot see your previous bill pays to cancel or change. And the “high yield savings” is a joke!
I made more money in one month than we did the whole year in a different savings, they should call it “Pennie’s for your dollars savings”
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Great service

Great service

Fantastic

The newest version of this application (app) makes my life and my financial obligations easier to manage.

Bill pay messed up

We use bill pay and have for five years. Never had a problem at all. Until their computer messed up an apostrophe in the Payee name (Sam’s Club MC) and produced a Payee name such as: Sama EE and some symbols unrecognizable to me, TM (tiny in size and raised-they stand for “Trade Mark”) with the correct PO Box, city, state and ZIP Code. It was mailed out to my Payee, Sam’s Club, on the correct day, with the correct dollar amount. But because CSCU’s computer chose to jumble up the top line, it’s unable to be electronically sent, it’s not really payable to Sam’s Club, so Sam’s Club MC can’t cash it. I will take care of that bill, but my frustration is with CSCU. I have called CSCU with no reconciliation and then I went inside my branch to have this investigated. They acknowledged their computer’s error. It’s been two weeks and no one has called me to say “here’s what happened.” I am just warning you.
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Great Credit Union

Great credit union to do business with, I will never go back to a bank!

The app is not working properly

Every few months, the app stops working yet there are no updates in the App Store for iPhones. Which causes a client or customer to go online on a computer. It would be nice if the app or the could rectify this.

As for the credit union itself it’s a great place to bank. Ive been with them for 35 years.
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Extremely unreliable

Constantly has issues with using Zelle and with reliability loading account data. With recent updates, the app only produces 502 errors with fetching account data.

bad app, worse institution

app often has issues updating balances. all around this institution sucks, they use their branding to get you into third party underwritten credit cards.

Won’t Accept Deposits

The new app update will not accept my check deposits. Major inconvenience when you work 8-5 M-F and can’t make a trip to the bank.

Almost usable

Kinda seemed like a good app, however, current version is forcing a passcode. I don’t use a passcode as I do not want to use one every time I look at my device. Please remove that requirement.

Awful app and credit union

Absolute garbage. Do lot leave your money with these people. Glitchy app, poor customer service, randomly can’t withdrawal because their app is glitching out. So many better options out there…

Awful app and credit union

Absolute garbage. Do lot leave your money with these people. Glitchy app, poor customer service, randomly can’t withdrawal because their app is glitching out. So many better options out there…

Terrible

Keep getting charged over draft fees when money is being deposited the same on a Government protected Account. Pyramid CU was fined $100k by the NCUA for the EXACT same thing.

Horrible Change

The other CS app was easier to use and manage. I guess I am just very dissatisfied with my whole experience with CSCU since having them as my car loan.

Copper State is Awesome

I Graduated online from Grand Canyon University and got a student account at Canyon State Credit Union. It was a Lopes Student checking account and (purple 😝) I’m from and live in Alabama and still use the account. I can mobile deposit a check later in the day and it still clears the same day because of the 2 hour time difference. 😛😛
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External transfers

It deleted my external account after you go through the process of adding verify and then transfer.

Transfers

Why does it take so long for transfer to get registered

Worst app ever

Worst app ever can’t make a payment